Hendrick BMW

Best of All Worlds Whether you are in the market for a new or pre-owned BMW, your BMW is in need of service or you are hunting parts for a BMW DIY project, Hendrick BMW Whether you are in the market for a new or pre-owned BMW, your BMW is in need of service or you are hunting parts for a BMW DIY project, Hendrick BMW of Charlotte, NC is your 1 stop location to meet any and all of your needs. The facility is first class as are the folks that work there. You can tell each of them love their jobs just by the way they interact w/ customers. Highly Recommended! More

2013 BMW 750 XLI Water Damage Repairs and follow up meeting Great auto repair service and professional customer service from Tim Fowler. Car was in excellent condition and drove like new. Great job! Thanks to Great auto repair service and professional customer service from Tim Fowler. Car was in excellent condition and drove like new. Great job! Thanks to Hendrick BMW.... More

Purchase a new car Hendrix had a good inventory coupled with some of more knowledgeable professionals that I have met. We are able to locate my car and agree on a price Hendrix had a good inventory coupled with some of more knowledgeable professionals that I have met. We are able to locate my car and agree on a price in a very efficient manner. More

Great customer service. Took car in for service and in no time car was ready. They keep you informed. Waiting areas are nice. Did not try and up sell. time car was ready. They keep you informed. Waiting areas are nice. Did not try and up sell. More

I’ve worked with many dealerships over the years, and I keep coming back to Hendrick BMW because of Jeff Shin. This is the 4th car in 10+ years, and the experience has been perfect every time. He insures I keep coming back to Hendrick BMW because of Jeff Shin. This is the 4th car in 10+ years, and the experience has been perfect every time. He insures I will be back again, and I will continue to bring my friends to Jeff. More

Diane Coffey...Awesome!! Stopped by to look at cars, not expecting to purchase right away, Duane was patient as I was looking for the car I wanted. He did not pressure me to choose a car quickly. He sent th expecting to purchase right away, Duane was patient as I was looking for the car I wanted. He did not pressure me to choose a car quickly. He sent the link for the app to apply the next morning. It has been a great car experience from that point. I will definitely refer him to my friends..Thank you for making this car experience the BEST!!! More

Excellent Service My visit was excellent without feeling pressured. I appreciate that my sales agent gave me space to consider my purchase. I could not have asked for a My visit was excellent without feeling pressured. I appreciate that my sales agent gave me space to consider my purchase. I could not have asked for anything different. Tristan, the employee that explained the features in my car before we left, was patient and incredibly knowledgeable. I enjoyed working with him. A great visit all around. More

The dealer’s carwash scratched the car pretty bad. Service Manager Was not onsite so employees said there was nothing they could do. Service Manager eventually responded and agreed to remedy the issue Service Manager Was not onsite so employees said there was nothing they could do. Service Manager eventually responded and agreed to remedy the issue. More

They have Excellent customer service! The waiting area is very comfortable and clean with TV. You can choose from a lot of snacks and beverages. very comfortable and clean with TV. You can choose from a lot of snacks and beverages. More

Brought both the Countryman and the Cooper for service and it was a wonderful experience. Thank you for the Great Mini Service- great job Hendrick Mini. and it was a wonderful experience. Thank you for the Great Mini Service- great job Hendrick Mini. More