
Hendrick BMW
Charlotte, NC
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Honest, Friendly Service Advisor John Paul (JP) has been helping us for years. He always explains everything patiently and does his best to save us unnecessary expense. Hopefully, Hen John Paul (JP) has been helping us for years. He always explains everything patiently and does his best to save us unnecessary expense. Hopefully, Hendrick recognizes his value. More
Great Dealership and Salesman . Great car and great price! Large inventory of cars and if they don't have what you want they can get it from one of their dealerships. . Great car and great price! Large inventory of cars and if they don't have what you want they can get it from one of their dealerships. More
Excellent service and easy to talk to. I was buying/leasing a car without my husband. My sales associate was Mike Morrow. He was easy to talk to, he listen to what I wanted and help me u I was buying/leasing a car without my husband. My sales associate was Mike Morrow. He was easy to talk to, he listen to what I wanted and help me understand what I needed to do since this was my first time. This experience was the easiest thing I have done in a long time. I will be sending people to this dealership and also to Mike Morrow. More
Excellent Saad Mubarak has always been an excellent Service advisor and he continued to maintain his reputation. My vehicle feels better after service here. Wil Saad Mubarak has always been an excellent Service advisor and he continued to maintain his reputation. My vehicle feels better after service here. Will continue my business here. More
Customer service excellent Highly recommend. When I lived in Ga would bring to Hendricks for repairs. Trust them. Had one bad experience with service , Lady from D.C. By way o Highly recommend. When I lived in Ga would bring to Hendricks for repairs. Trust them. Had one bad experience with service , Lady from D.C. By way of ga, but new service tech restored my faith in their truthfulness. More
Awesome service as always I went in for my annual inspection. Saad M, who is my SA is awesome as he always is. I dig the fact that though I only come in a couple times a year I went in for my annual inspection. Saad M, who is my SA is awesome as he always is. I dig the fact that though I only come in a couple times a year he remembers small details of our last conversation and to me that is a big deal. The inspection was done in less then thirty minutes and I was done. More
Great sales experience Michael Dugan was our sales person, and he was awesome. He was patient, and listened to our list of wants and needs to help us make our decision. I Michael Dugan was our sales person, and he was awesome. He was patient, and listened to our list of wants and needs to help us make our decision. I would absolutely recommend him and the dealership to all. More
Excellent service Chris Deyton has been amazing every time I go! Excellent service and super helpful, patient and knowledgeable. All my transactions have been a positiv Chris Deyton has been amazing every time I go! Excellent service and super helpful, patient and knowledgeable. All my transactions have been a positive experience. DEFINITELY RECOMMENDED! Laura Gonzalez More
Brakes. The front brakes where replaced. John Paul Kemp is a pleasure to work with. He did everything required seem effortless. Got my car back time. Great jo The front brakes where replaced. John Paul Kemp is a pleasure to work with. He did everything required seem effortless. Got my car back time. Great job. More
Good first experience We just took our BMW in for the first service check. We are new BMW owners. We were acknowledged as soon as we drove up. They informed us of what all We just took our BMW in for the first service check. We are new BMW owners. We were acknowledged as soon as we drove up. They informed us of what all would be done, and about a recall on drivers side airbag that they could replace then also. The service was fast and accurate. Good first experience. More