Hendrick BMW

Great Was in and out in a short time everything went smoothed. Got what I wanted salesman know what he was doing got all the paper work done in a profession Was in and out in a short time everything went smoothed. Got what I wanted salesman know what he was doing got all the paper work done in a professional manner. More

North Carolina vehicle inspection, transmission repair Ben is excellent to work with I feel very confident having him as my BMW liaison. He’s very knowledgeable, honest and competent. He gets the job do Ben is excellent to work with I feel very confident having him as my BMW liaison. He’s very knowledgeable, honest and competent. He gets the job done. More

Very Thankful! My wife's car developed an engine problem as she approached her workplace. She called Saad, who we have truly enjoyed working with for the past 10 ye My wife's car developed an engine problem as she approached her workplace. She called Saad, who we have truly enjoyed working with for the past 10 years. Even though they were booked with appointments, they had the car repaired the following day. Thank you to all that made that possible! We can always trust in Saad's knowledge and expertise as our Service Advisor. Everyone there has been very friendly & professional. A top notch operation! More

Good and timely communication from Ben. Service was very good. Communication regarding cost and timeline was reliable. Having everything scheduled and a loaner car made it much easier for m Service was very good. Communication regarding cost and timeline was reliable. Having everything scheduled and a loaner car made it much easier for me. Very good customer service experience. More

Excellent customer service and technical expertise. The whole experience from attaining appointment for service to installation of my Sirrius satellite radio was very professional and impressive. I have The whole experience from attaining appointment for service to installation of my Sirrius satellite radio was very professional and impressive. I have been using the Hendrix automotive services for four years and am always extremely satisfied with my visits More

Great Tean My Service Advisor Saad is always thorough and a great guy.. He always make sure there are no recalls and my service is up to date My Service Advisor Saad is always thorough and a great guy.. He always make sure there are no recalls and my service is up to date More

Another excellent Hendrick experience! I just bought my third BMW from Hendrick BMW, and I worked with Jeff Shinn once again! He is still, by far, the best sales professional I have ever e I just bought my third BMW from Hendrick BMW, and I worked with Jeff Shinn once again! He is still, by far, the best sales professional I have ever encountered, and I highly recommend him, and Hendrick, for all of your BMW needs! Jim C in Finance, was also wonderful, as he took the time to explain my paperwork as well as all available aftermarket products. I had another excellent auto-buying experience, and I will definitely keep coming back to Jeff and Hendrick! More

Good job The issue was with brakes and the ABS system. The repair involved several steps - if the first step didn't work, then on to the second, etc. Saad ke The issue was with brakes and the ABS system. The repair involved several steps - if the first step didn't work, then on to the second, etc. Saad kept me informed at each stage of what the next stage was, how long it would take, and potential costs. Since I was waiting, after the third step failed to fix it, he offered a loaner car for overnight, which was appreciated. Saad was always professional, even when he was juggling several things at once, and very personable when he wasn't so busy. My only issue with the dealership was that it took over a week to get an appointment. More

Great service always I always receive excellent service at Hendrick BMW. The workmanship is excellent and my service advisor Saad Mubarak is outstanding. I have been a BMW I always receive excellent service at Hendrick BMW. The workmanship is excellent and my service advisor Saad Mubarak is outstanding. I have been a BMW owner since 2001, 5 BMWs so far and counting, and one reason I keep coming back is the stupendous service experience there! More

Excellent!!! I always get TOP NOTCH service when I go to the dealership for service! My service advisor is Eric Snyder and he is the ABSOLUTE BEST!!!! I always get TOP NOTCH service when I go to the dealership for service! My service advisor is Eric Snyder and he is the ABSOLUTE BEST!!!! More