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Hendrick BMW

Charlotte, NC

4.8
606 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 606 reviews

January 30, 2019

Honest, Friendly Service Advisor John Paul (JP) has been helping us for years. He always explains everything patiently and does his best to save us unnecessary expense. Hopefully, Hen More

by Bjackson123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul
Feb 05, 2019 -

Hendrick BMW responded

We are so pleased you enjoyed your visit to Hendrick BMW, and we definitely recognize what a top notch teammate we have in JP! Thank you so much again for your feedback! We hope you have a great day!

January 30, 2019

Great Dealership and Salesman . Great car and great price! Large inventory of cars and if they don't have what you want they can get it from one of their dealerships. More

by David Mr. BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abrah Adams
Feb 05, 2019 -

Hendrick BMW responded

Hello David, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

January 30, 2019

Excellent service and easy to talk to. I was buying/leasing a car without my husband. My sales associate was Mike Morrow. He was easy to talk to, he listen to what I wanted and help me u More

by Sharon b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morrow
Feb 05, 2019 -

Hendrick BMW responded

Sharon, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

January 28, 2019

Excellent Saad Mubarak has always been an excellent Service advisor and he continued to maintain his reputation. My vehicle feels better after service here. Wil More

by NB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Jan 30, 2019 -

Hendrick BMW responded

We are so happy to read such a great review about Hendrick BMW!

January 25, 2019

Customer service excellent Highly recommend. When I lived in Ga would bring to Hendricks for repairs. Trust them. Had one bad experience with service , Lady from D.C. By way o More

by Retiredvms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul
Jan 28, 2019 -

Hendrick BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 24, 2019

Awesome service as always I went in for my annual inspection. Saad M, who is my SA is awesome as he always is. I dig the fact that though I only come in a couple times a year More

by rn2133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad M
Jan 28, 2019 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with Saad. He is quite an asset to our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 23, 2019

Great sales experience Michael Dugan was our sales person, and he was awesome. He was patient, and listened to our list of wants and needs to help us make our decision. I More

by BMWladies
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Dugan
Jan 28, 2019 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW.

January 23, 2019

Excellent service Chris Deyton has been amazing every time I go! Excellent service and super helpful, patient and knowledgeable. All my transactions have been a positiv More

by Laura adames Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS DEYTON
Jan 28, 2019 -

Hendrick BMW responded

Hi Laura, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2019

Brakes. The front brakes where replaced. John Paul Kemp is a pleasure to work with. He did everything required seem effortless. Got my car back time. Great jo More

by joe72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Kemp
Jan 28, 2019 -

Hendrick BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

January 23, 2019

Good first experience We just took our BMW in for the first service check. We are new BMW owners. We were acknowledged as soon as we drove up. They informed us of what all More

by Beamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luca
Jan 28, 2019 -

Hendrick BMW responded

Welcome to the BMW family! We're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

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