Hendrick BMW
Charlotte, NC
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Great and professional experience My husband and I had a great experience with Tasso and Dante! They treated us with respect and professionalism and I could not be happier with our dec My husband and I had a great experience with Tasso and Dante! They treated us with respect and professionalism and I could not be happier with our decision to go with Hendrick BMW. More
Hendricks luxury ? I expected much more from anything associated with Hendrick. I was very disappointed in the lack of accurate communication and the timely wait on my I expected much more from anything associated with Hendrick. I was very disappointed in the lack of accurate communication and the timely wait on my car repairs. They did attempt to redeem the experience but overall i just would have expected a much better experience with any Hendricks company!!!! More
Amazing Customer Service Ben Trask was amazing every step of the way with getting down to figuring out what was wrong with my vechile. Took my car in early that morning and ha Ben Trask was amazing every step of the way with getting down to figuring out what was wrong with my vechile. Took my car in early that morning and had it back later that afternoon. Really sweet and understanding person that takes his job and customer’s serious. Goes above and beyond More
Everyone was very attentive and helpful. I opted to lease for the first time. An excellent option if you drive less than 10K miles per year and want to have the piece of mind of having everyt I opted to lease for the first time. An excellent option if you drive less than 10K miles per year and want to have the piece of mind of having everything covered. More
2006 mini cooper service Very welcoming and friendly staff. Stormy was very helpful and Eric was on also helpful and informative about my situation with my mini. Thanks to all Very welcoming and friendly staff. Stormy was very helpful and Eric was on also helpful and informative about my situation with my mini. Thanks to all. I love my car! Thanks for your time and help More
Bought a car online. Painless and efficient. Kyle was friendly and helpful. Took care of my online purchase and out-of-state delivery with a fair price a good service. Would buy here agin. Kyle was friendly and helpful. Took care of my online purchase and out-of-state delivery with a fair price a good service. Would buy here agin. More
Purchase used car traded in car Did not clean the usd car that was purchased according to what I would have expected from a Hendricks dealer did not pay off trade had to call three t Did not clean the usd car that was purchased according to what I would have expected from a Hendricks dealer did not pay off trade had to call three times to get the issue resolved, left messages with no return calls. More
Great Service The primary reason I like this dealership is that I have an excellent service representative whom I trust. Sales can be pushy but at least great serv The primary reason I like this dealership is that I have an excellent service representative whom I trust. Sales can be pushy but at least great service makes up for this. More
Quality Service I must say Thank You to the BMW Staff And service Manager for the excellence service that I received ..I had three different recalls on my BMW X5 and I must say Thank You to the BMW Staff And service Manager for the excellence service that I received ..I had three different recalls on my BMW X5 and the service was in a timely manner..Thanks to Justin and the service team.. More
Honest, Friendly Service Advisor John Paul (JP) has been helping us for years. He always explains everything patiently and does his best to save us unnecessary expense. Hopefully, Hen John Paul (JP) has been helping us for years. He always explains everything patiently and does his best to save us unnecessary expense. Hopefully, Hendrick recognizes his value. More