Hendrick BMW
Charlotte, NC
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Great Service Great service as always from Eric over the years and my 3 minis. I would not recommend the dealership sale or managers. I bought my minis elsewhere Great service as always from Eric over the years and my 3 minis. I would not recommend the dealership sale or managers. I bought my minis elsewhere but always the service here. More
Great service! Great service, easy to schedule. Great attention to customer needs. Car was cleaned and repaired without any problems or issues. Customer pick up was Great service, easy to schedule. Great attention to customer needs. Car was cleaned and repaired without any problems or issues. Customer pick up was easy to arrange. More
Always take care of me Tim always keeps me up to date with what’s going on. Car is the primary focus, but catches up on other things that are going on. Never sells me anythi Tim always keeps me up to date with what’s going on. Car is the primary focus, but catches up on other things that are going on. Never sells me anything that I don’t need. More
Great experience and first class service. Excellent customer approach, great service and constant communication, highly recommend this dealership. The experience was amazing and will buy from Excellent customer approach, great service and constant communication, highly recommend this dealership. The experience was amazing and will buy from in the future, looking forward to it. More
Hendrick BMW It was wonderful working with BMW sales/product and finance staff at Hendrick BMW. Pleased with service. We enjoy working with BMW professional at B It was wonderful working with BMW sales/product and finance staff at Hendrick BMW. Pleased with service. We enjoy working with BMW professional at BMW. More
Traded the last one I bought there We really liked our 2015 X4, but my husband wanted a little more head room, so we stopped to look at a few pre owned X5s. We ended up with a 2019 X3 a We really liked our 2015 X4, but my husband wanted a little more head room, so we stopped to look at a few pre owned X5s. We ended up with a 2019 X3 and are very pleased so far! Abrah was great to work with, and I’d recommend him to anyone ready to buy. More
Service Excellent advising and communication by John-Paul Kemp -> Thanks!! The result of the service (exchange of turbo charger) was as expected. The price, Excellent advising and communication by John-Paul Kemp -> Thanks!! The result of the service (exchange of turbo charger) was as expected. The price, taking the BMW guarantee into consideration, was lower than expected. All over - a very positive experience. More
Great service Wonderful experience coming to this location, very friendly professional environment, will recommend to friends and family, service was fast and heada Wonderful experience coming to this location, very friendly professional environment, will recommend to friends and family, service was fast and headache free. Enjoyed coming and will return More
Unscheduled Vehicle Service - Brakes I was very impressed with the level of customer service and attention the Service Coordinators gave. Not just mine (Cody) but I watched all of them i I was very impressed with the level of customer service and attention the Service Coordinators gave. Not just mine (Cody) but I watched all of them interact with their respective customers and was very impressed. The concept of customer service is a lost today so it was very refreshing to have someone give outstanding customer service More
Expert advice for my needs Thomas Birdsall and Mike Morrow did an outstanding job of helping us find a vehicle that met our needs and budget. They offered us options and shared Thomas Birdsall and Mike Morrow did an outstanding job of helping us find a vehicle that met our needs and budget. They offered us options and shared how those related to our priorities in both the short and long term. Excellent experience! Thank you. More