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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

April 13, 2019

Great Service Great service as always from Eric over the years and my 3 minis. I would not recommend the dealership sale or managers. I bought my minis elsewhere More

by Jfrade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Synder
Apr 19, 2019 -

Hendrick BMW responded

Jfrade, thank you for your review; we are happy to pass along your comments to Eric!

April 09, 2019

Great service! Great service, easy to schedule. Great attention to customer needs. Car was cleaned and repaired without any problems or issues. Customer pick up was More

by Molloy026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ebony
Apr 16, 2019 -

Hendrick BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 04, 2019

Always take care of me Tim always keeps me up to date with what’s going on. Car is the primary focus, but catches up on other things that are going on. Never sells me anythi More

by Golnxs61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fowler
Apr 10, 2019 -

Hendrick BMW responded

Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick BMW

April 03, 2019

Great experience and first class service. Excellent customer approach, great service and constant communication, highly recommend this dealership. The experience was amazing and will buy from More

by esquivet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hasslinger; Mr. Livingston
Apr 05, 2019 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2019

Hendrick BMW It was wonderful working with BMW sales/product and finance staff at Hendrick BMW. Pleased with service. We enjoy working with BMW professional at B More

by Jital Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rooze Rafie, Mike Weldon, Scott - Product person
Apr 05, 2019 -

Hendrick BMW responded

We appreciate your positive review about your recent experience with us!

April 03, 2019

Traded the last one I bought there We really liked our 2015 X4, but my husband wanted a little more head room, so we stopped to look at a few pre owned X5s. We ended up with a 2019 X3 a More

by Marcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abrah (salesman) & Dayne (finance)
Apr 05, 2019 -

Hendrick BMW responded

Marcy, we are so happy to read such a great review about Abrah! Thank you so much for the review!

April 01, 2019

Service Excellent advising and communication by John-Paul Kemp -> Thanks!! The result of the service (exchange of turbo charger) was as expected. The price, More

by Ulrich123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John-Paul Kemp
Apr 05, 2019 -

Hendrick BMW responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2019

Great service Wonderful experience coming to this location, very friendly professional environment, will recommend to friends and family, service was fast and heada More

by Robsandford012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Fower
Mar 28, 2019 -

Hendrick BMW responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

March 25, 2019

Unscheduled Vehicle Service - Brakes I was very impressed with the level of customer service and attention the Service Coordinators gave. Not just mine (Cody) but I watched all of them i More

by Mkrieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 27, 2019 -

Hendrick BMW responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We really appreciate your feedback and thank you for the very kind review! We hope to be of service to you again in the future. Best wishes, Hendrick BMW

March 25, 2019

Expert advice for my needs Thomas Birdsall and Mike Morrow did an outstanding job of helping us find a vehicle that met our needs and budget. They offered us options and shared More

by bdkaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Birdsall, Mike Morrow
Mar 27, 2019 -

Hendrick BMW responded

Thank you so much for your positive comments about Hendrick BMW! We do hope we can be of assistance in the future. Take care!

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