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Hendrick BMW

Charlotte, NC

4.9
594 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 594 reviews

January 27, 2024

Great staff at Hendrick My favorite folks are Mariana Rago in Customer service and Jordyn Snyder in the Geek Squad. These two women are something special and true assets to Hendrick BMW! Because of th More

by kroll.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana Rago, Jordyn Sneider
Jan 27, 2024 -

kroll.william responded

Very happy and will do business with them because of Mariana and Jordyn!

January 23, 2024

Great time working with Hendrick! They made the buying experience seemless and was pleasantly surprised when our custom order came in quickly in just a few weeks! We worked with Mar More

by jhcornwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marlon Perez
Jan 30, 2024 -

Hendrick BMW responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

December 29, 2023

Every time we come in our needs are meet and exceeded. Saad is the best service adviser I’ve ever used . The complete visit is top notched . More

by Tomabaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad
Dec 31, 2023 -

Hendrick BMW responded

Tomabaker, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

December 29, 2023

Jeff Shinn is truly one of a kind! I purchased my 3rd BMW from him today (I will not buy from anyone else) with ease and confidence. His excellent customer service, irreplaceable exper More

by yesican408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn and Phillip Allen
Jan 04, 2024 -

Hendrick BMW responded

Yesican408, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

December 26, 2023

After about my 6 th lease at this dealership, still exceeds expectation . I highly recommend my salesperson Joe Pirola ,who has always made my transfers seamless and stress free. Joe is personable and More

by Antoinettelevy50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pirolo
Dec 28, 2023 -

Hendrick BMW responded

Antoinettelevy50, we are so pleased you enjoyed your visit to Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 22, 2023

My Daughter loves the Jeep Wrangler! !! Jeff Shinn worked diligently to find just what she was looking for. Best present of all and she will enjoy driving it all the way back to Ft Leona More

by Tom Barnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Dec 28, 2023 -

Hendrick BMW responded

Tom, we are so happy to read such a great review about Hendrick BMW! Thank you, and have a fantastic day!

December 07, 2023

Had the pleasure of purchasing a BMW from this dealership. I was extremely impressed with the dealership as a whole and with Jeff Shinn in particular. He made the process quick and enjoyable. He More

by Dsainnc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn - Phillip Allen
Dec 12, 2023 -

Hendrick BMW responded

Dsainnc, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2023

My whole experience here was wonderful! I worked with 2 fantastic young men who really made it. First, i met with James Kerr who helped me look at a few different vehicles and patiently too More

by BmwfanX5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr, Steven Hilburn
Dec 01, 2023 -

Hendrick BMW responded

Bmwfanx5, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW. If you have any further questions, please give us a call. We're always happy to help!

November 25, 2023

Saad Mubarak communicated everything very well. He made servicing my car easy and very enjoyable. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Nov 30, 2023 -

Hendrick BMW responded

Jeff, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 19, 2023

I can’t express enough how impressed I am with the service advisory team at Hendrick BMW. Luca Reyner and his service team are simply amazing. I especially want to comment on how impressed I was wit More

by Mark C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luca Reyner and Devin Vargo
Nov 30, 2023 -

Hendrick BMW responded

Mark C., we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. If you have any further questions, please give us a call. We're always happy to help!

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