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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

June 24, 2019

outstanding employees and service great place to have your mini serviced. They take care of you and your vehicle from the time your arrive until you leave. would recommend this dealer More

by Sadie2012*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dave nichols
Jun 26, 2019 -

Hendrick BMW responded

Thank you for your kind words and this wonderful review!

June 20, 2019

Great Dealership Everyone I interacted with at Hendrick BMW was great. Christopher Thomas was patient and very helpful during our car search. Kim in finance went thr More

by AC91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Thomas, Kim DiBacco
Jun 21, 2019 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW.

June 17, 2019

First car purchase in 43 years! Great, pleasant experience. Jeff, Tim , Shawn and Jim made my first car buying adventure in 43 years easier than I had expected! I will be back agai More

by New owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn, Tim Holowko, Shawn Kilmer and Jim Casellas
Jun 19, 2019 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2019

Great dealership to work with. Mr Adams, was a great salesman he knew a lot about the BMW I bought.the dealership very easy to work with. I would go back the the dealership. More

by BMW hot guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The lady in financial
Jun 19, 2019 -

Hendrick BMW responded

We're happy you found our staff to be so supportive and knowledgeable during your experience here at Hendrick BMW.

June 07, 2019

Flat tire repair Saad Mubarek has been my BMW Service Advisor for 10+ years -- he is the best in the automotive industry! I was in and out of the dealership in 45 min More

by Michael Tarulli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Mubarek
Jun 14, 2019 -

Hendrick BMW responded

Michael, we are so pleased you enjoyed your visit to Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2019

Proactive Service Saad and Kim again did an exceptional job not just in the work planned but in ensuring the car is always running safely. At 17 years old the 530i take More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Mubaric & Kim sr Tech
May 27, 2019 -

Hendrick BMW responded

Bob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2019

Prompt and friendly service The minute we brought our car in we were greeted with friendly faces and that’s a big plus! Paperwork was completed very quickly and we were given a More

by Johnson, sandy 321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiki is the only name I remember and she was wonderful! Everyone there was great!
May 27, 2019 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. If you have any further questions, please don't hesitate to reach out!

May 17, 2019

Hendrick BMW is incredible! Everyone at Hendrick takes excellent care. They are always fair and accommodating. The waiting area is clean and the wifi is fast! Saad M is the be More

by CLTx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad M
May 21, 2019 -

Hendrick BMW responded

Hello, thank you; we appreciate your feedback!

May 16, 2019

Great customer service! Saad has taken great care of our cars for the past 7 years! Great customer service, very professional and knowledgeable. Wouldn’t take my car anywhere More

by anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad
May 21, 2019 -

Hendrick BMW responded

Anna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW.

May 15, 2019

State inspection Chris is my new advisor. Very thorough explaining everything. Nice waiting room with refreshments. They always wash my car, which is a plus no matt More

by Z4Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris @ BMW Independence
May 16, 2019 -

Hendrick BMW responded

We are so happy to read such a great review about Hendrick BMW!

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