Hendrick BMW
Charlotte, NC
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Awesome Experience @ The Charlotte Mini Cooper Dealership!!! I had an awesome experience @ the Charlotte Mini Cooper Dealership last week!!! Kiara Brynarsky, Justin and C. Brewer & Ryan Dewey were very professio I had an awesome experience @ the Charlotte Mini Cooper Dealership last week!!! Kiara Brynarsky, Justin and C. Brewer & Ryan Dewey were very professional & made sure my car was in top-notch shape when I picked it up on 15 & 17 Aug 2019. Kiara (Kiki) is my usual service rep and is always awesome each time I take my car in for servicing!!! More
BMW X1 My wife and I stopped by in a Saturday just to test drive an X1 and Mike Weldon made time for us and we ended up leasing one that day. We both are ver My wife and I stopped by in a Saturday just to test drive an X1 and Mike Weldon made time for us and we ended up leasing one that day. We both are very happy with the service and his professionalism. More
Easy, Clear, Honest Excellent Service overall, Courteous and Expeditious Michael, our advisor was well prepared had various alternatives ready; Cam put together a win Excellent Service overall, Courteous and Expeditious Michael, our advisor was well prepared had various alternatives ready; Cam put together a win/win hassle free deal within minutes. Dayne worked diligently to expedite paperwork. Lastly, but not least our vehicle demonstration was done with enthusiasm and knowledge. More
quick efficient professional Staff very friendly. I like the fact that almost always I can get the same service agent, thus establishing a relationship. I always ask for Justi Staff very friendly. I like the fact that almost always I can get the same service agent, thus establishing a relationship. I always ask for Justin Love - he is personable, knows BMW,s and he knows my car, He is easy to talk to. More
Great experience! Our salesperson, Robert Mann, did a terrific job during our car buying experience. He was very informative about the features of the X5 and did an ex Our salesperson, Robert Mann, did a terrific job during our car buying experience. He was very informative about the features of the X5 and did an excellent job answering questions that we had. Purchasing an automobile can often become a stressful experience, but Mr. Mann was very professional at all times. He has made several follow up telephone calls to us to see if we were enjoying the automobile and did we have more questions regarding the X5 features. I would highly recommend Mr. Mann to anyone interested in buying a BMW. Again, we had a very positive experience dealing with Mr. Mann. More
Excellent Service as Always! Always a pleasure to work with Saad Mubarak. Scheduling the annual services was easy and straightforward. Got an appointment on the day I needed. Serv Always a pleasure to work with Saad Mubarak. Scheduling the annual services was easy and straightforward. Got an appointment on the day I needed. Service was prompt and very professional. I have had the pleasure of working with Saad for more than 10 years! More
Great experience all around. From the minute we pulled in the service area everything went as planned. New tires were installed while we waited. Saad kept us informed of progress From the minute we pulled in the service area everything went as planned. New tires were installed while we waited. Saad kept us informed of progress along the way and we were out the door in 2 hours. Expectations were met and Saad schedules our next appointment in Oct. More
Excellent Service, Professional Staff I took my BMW to Hendrick BMW for some warranty work and to looking into a few other minor items. John-Paul Kemp was my Service Advisory and he took e I took my BMW to Hendrick BMW for some warranty work and to looking into a few other minor items. John-Paul Kemp was my Service Advisory and he took excellent care of me and my car. John-Paul kept me informed throughout the process, provided clear and concise explanations for the items I asked them to look into, and offered some money saving advice to top it all off. I am very happy with the service I received at Hendrick BMW and would highly recommend Hendrick and John-Paul to anyone who expects the best possible service! More
I called on a short notice and quick hour later I was out! I was very pleased with the way I was treated for the service appointment of my car. The service adviser I was assigned was actually working on an in I was very pleased with the way I was treated for the service appointment of my car. The service adviser I was assigned was actually working on an inventory situation when I arrived. But, another service member quickly greeted me and in one quick hour, my car was serviced and washed and I was out the door. Very gracious and kind staff! More
7/30/19 Pickup of X1 Treated with respect and caring w/ concern about owner’s time. Friendly and always wanted to go extra mile. This is our 5th BMW we’ve procured from H Treated with respect and caring w/ concern about owner’s time. Friendly and always wanted to go extra mile. This is our 5th BMW we’ve procured from Hendrick and it has been consistently been great. More