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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

August 19, 2019

Awesome Experience @ The Charlotte Mini Cooper Dealership!!! I had an awesome experience @ the Charlotte Mini Cooper Dealership last week!!! Kiara Brynarsky, Justin and C. Brewer & Ryan Dewey were very professio More

by Cruiser14!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Brynarsky, Justin, Ryan Dewey, C. Brewer
Aug 21, 2019 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

August 14, 2019

BMW X1 My wife and I stopped by in a Saturday just to test drive an X1 and Mike Weldon made time for us and we ended up leasing one that day. We both are ver More

by Rfcharles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Weldon
Aug 21, 2019 -

Hendrick BMW responded

We are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

August 14, 2019

Easy, Clear, Honest Excellent Service overall, Courteous and Expeditious Michael, our advisor was well prepared had various alternatives ready; Cam put together a win More

by 750I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam Warren, Michael Dugan, Dayne Cook
Aug 21, 2019 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!

August 14, 2019

quick efficient professional Staff very friendly. I like the fact that almost always I can get the same service agent, thus establishing a relationship. I always ask for Justi More

by vel12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Love
Aug 21, 2019 -

Hendrick BMW responded

Hi, we are very happy to have provided you with such a positive experience!

August 13, 2019

Great experience! Our salesperson, Robert Mann, did a terrific job during our car buying experience. He was very informative about the features of the X5 and did an ex More

by bctlastcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mann: excellent
Aug 14, 2019 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here at Hendrick BMW. If you have any further questions, please don't hesitate to reach out!

August 06, 2019

Excellent Service as Always! Always a pleasure to work with Saad Mubarak. Scheduling the annual services was easy and straightforward. Got an appointment on the day I needed. Serv More

by CS72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Aug 07, 2019 -

Hendrick BMW responded

We're happy to hear you had such a positive experience with our team!

August 06, 2019

Great experience all around. From the minute we pulled in the service area everything went as planned. New tires were installed while we waited. Saad kept us informed of progress More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Aug 07, 2019 -

Hendrick BMW responded

Steve, we are very happy we could provide you with a positive experience!

August 05, 2019

Excellent Service, Professional Staff I took my BMW to Hendrick BMW for some warranty work and to looking into a few other minor items. John-Paul Kemp was my Service Advisory and he took e More

by BMWow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John-Paul Kemp
Aug 07, 2019 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here at Hendrick BMW. Thank you for leaving us this response!

August 02, 2019

I called on a short notice and quick hour later I was out! I was very pleased with the way I was treated for the service appointment of my car. The service adviser I was assigned was actually working on an in More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron in scheduling was great. I had to reschedule and he helped me get the perfect time for me. Stefanie Brunner will be my adviser from this point on. She was very professional!
Aug 07, 2019 -

Hendrick BMW responded

Pam, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hendrick BMW

August 01, 2019

7/30/19 Pickup of X1 Treated with respect and caring w/ concern about owner’s time. Friendly and always wanted to go extra mile. This is our 5th BMW we’ve procured from H More

by Jthomas0745
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mallow, Dayne Cook, Melissa Rhoades and Cliff
Aug 07, 2019 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!

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