Hendrick BMW
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 595 reviews
Great Experience Great Valet service! Wonderful service experience and exceptional communication throughout my service experience. Ryan was awesome to work with. The Great Valet service! Wonderful service experience and exceptional communication throughout my service experience. Ryan was awesome to work with. The Hendrick MINI took good care of me. More
Everything handled professionally All aspects of my service were handled in a very friendly and professional manner. I have been using Hendrick BMW for all my service need for many ye All aspects of my service were handled in a very friendly and professional manner. I have been using Hendrick BMW for all my service need for many years and will continue to do so. More
Excellent Service Every Time! Eric Snyder And Staff Are Always Consistently Professional and Friendly. Been A Mini Owner For About 6 Years And Have Always Been Taken Care Of. Hen Eric Snyder And Staff Are Always Consistently Professional and Friendly. Been A Mini Owner For About 6 Years And Have Always Been Taken Care Of. Hendrick Mini Has A Customer For Life! More
Excellent Customer Service They have the best customer service I've ever dealt with when purchasing a car. I have never had so much ease purchasing a car. They found the car I w They have the best customer service I've ever dealt with when purchasing a car. I have never had so much ease purchasing a car. They found the car I wanted and got me the best deal. My sales rep were Andres Gill and also Christopher Thomas they are really knowledgeable about the product and I highly recommend them. More
Utterly Impressed So couple months ago I wasn’t happy with Hendricks BMW but after this last visit dealing with John Paul (JP) I have to say I wouldn’t want to take my So couple months ago I wasn’t happy with Hendricks BMW but after this last visit dealing with John Paul (JP) I have to say I wouldn’t want to take my car to any other BMW dealer. He was extremely professional and helpful in detailing what my car needed and not just selling me on the extras. After an engine oil change, two new tires, rotate and align my car is driving just as I need it too. Every dollar was well worth the work done. Can’t say thank you enough to JP I’m getting this done in a timely manner with the use of a loaner vehicle !!!!!!! JP rocks More
Great buying experience Everyone we interacted with at Hendrick was professional and friendly. Even after we hit a major snafu. Especially helpful and delightful we’re New Ca Everyone we interacted with at Hendrick was professional and friendly. Even after we hit a major snafu. Especially helpful and delightful we’re New Car Sakes Manager Cam Warren and our Client Advisor Michael Dickerson. Kudos too to Financial Services Manager Dayne Cook and Genius Melissa Rhoades. More
ibmiguy Great all the way around! Bought and maintained there. Ben Trask is Great! He knew I had tire insurance on a slow leak on a 50k maintenance visit. Great all the way around! Bought and maintained there. Ben Trask is Great! He knew I had tire insurance on a slow leak on a 50k maintenance visit. More
Excellent service given after a short notice to the Service section. Awesome work, especially after my headlight went out the previous night. Visiting the site two hours before the service section was Service section. Awesome work, especially after my headlight went out the previous night. Visiting the site two hours before the service section was open, setting up a 10:15 appointment and driving out after about a two hour wait is golden. More
Luca always has displayed a high level of courtesy and professionalism in every encounter. It's a pleasure to work with him. Indeed an asset to Hendrick BMW. professionalism in every encounter. It's a pleasure to work with him. Indeed an asset to Hendrick BMW. More
Superior customer service!! Superior customer service, friendliness, express service, nice waiting area. Amazingly beautiful cars that drive like a dream. Luca Reyner always mak Superior customer service, friendliness, express service, nice waiting area. Amazingly beautiful cars that drive like a dream. Luca Reyner always makes sure I am well taken care of. More