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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

November 06, 2019

We have two BMW’s and they are in for service frequently. The service team is great. I wish their car wash team would spend more time and have more attention to detail. More

by JJ
Recommend Dealer
Yes
Employees Worked With
Kevin, Stephanie B
Nov 07, 2019 -

Hendrick BMW responded

Hello Jj, we appreciate you taking the time to leave us this feedback.

November 04, 2019

The sales team was great super fast and honest. Easy transaction. With great communication. We stayed in contact daily and he explained the complete details of the car. More

by M2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Livingston
Nov 07, 2019 -

Hendrick BMW responded

We are so pleased you enjoyed your visit to Hendrick BMW!

November 01, 2019

Jay Johnson is a true professional! Jay was terrific to work with, and made the process smooth and painless. I would definitely recommend him and the Hendrick staff to my friends and fa More

by Hopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Johnson
Nov 07, 2019 -

Hendrick BMW responded

Hopper, we're glad you had such a wonderful experience with us!

October 31, 2019

Duane was our salesman. He was great to work with. He took his time and explained everything. He is a true professional. The entire time I felt like he actually really cared. More

by May Yang
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
Nov 07, 2019 -

Hendrick BMW responded

May Yang, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW.

October 28, 2019

Purchase pre-owned vehicle Andres and Thomas were excellent to deal with and went beyond what was expected The vehicle had some damage that was not on the website....purchased More

by Bob J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Gil and Thomas Beckstall
Oct 31, 2019 -

Hendrick BMW responded

Bob J, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2019

Found my perfect car fast! Due to a leg injury, I needed a vehicle with automatic transmission fast! As a longtime BMW devotee, I quickly made the decision to purchase a new BM More

by Ruthy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dickerson
Oct 30, 2019 -

Hendrick BMW responded

Ruthy, we're so glad that Michael was able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2019

Very good experience with emergency repair Lost my run flat tire due to a road hazard collision. Called BMW Roadside Assistance. They promptly towed the car to Hendrick BMW on Independence on F More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Love
Oct 24, 2019 -

Hendrick BMW responded

Hi Tim! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

October 21, 2019

Annual inspection only, As always Eric Snyder is top notch! Hendrick Mini is my only service center for my MC-40, Hendrick Honda services my wife’s Honda Accord, & Hendrick B More

by gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Sc
Oct 24, 2019 -

Hendrick BMW responded

Hi Gary, thank you for taking the time to leave a review. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 21, 2019

Outstanding service! Excellent customer service, I can not thank enough to Saad for his outstanding service! He is truly a asset to the company. Thank you , Serge Bab More

by Serge Babayan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Oct 24, 2019 -

Hendrick BMW responded

Serge, we are so happy to read such a great review about Hendrick BMW!

October 18, 2019

Platinum Service Thanks Jeff for working with me on this deal, my daughter and I really love this used 328I. Awesome deal and loocking forward to the next one. Loo More

by edwin607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Oct 22, 2019 -

Hendrick BMW responded

We are so happy to read such a great review about Hendrick BMW! If you have any further questions, please give us a call. We're always happy to help!

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