Hendrick BMW
Charlotte, NC
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We have two BMW’s and they are in for service frequently. The service team is great. I wish their car wash team would spend more time and have more attention to detail. The service team is great. I wish their car wash team would spend more time and have more attention to detail. More
The sales team was great super fast and honest. Easy transaction. With great communication. We stayed in contact daily and he explained the complete details of the car. transaction. With great communication. We stayed in contact daily and he explained the complete details of the car. More
Jay Johnson is a true professional! Jay was terrific to work with, and made the process smooth and painless. I would definitely recommend him and the Hendrick staff to my friends and fa Jay was terrific to work with, and made the process smooth and painless. I would definitely recommend him and the Hendrick staff to my friends and family. Thanks! More
Duane was our salesman. He was great to work with. He took his time and explained everything. He is a true professional. The entire time I felt like he actually really cared. took his time and explained everything. He is a true professional. The entire time I felt like he actually really cared. More
Purchase pre-owned vehicle Andres and Thomas were excellent to deal with and went beyond what was expected The vehicle had some damage that was not on the website....purchased Andres and Thomas were excellent to deal with and went beyond what was expected The vehicle had some damage that was not on the website....purchased from Hendrick Honda in Duluth. Andres expedited the repair. More
Found my perfect car fast! Due to a leg injury, I needed a vehicle with automatic transmission fast! As a longtime BMW devotee, I quickly made the decision to purchase a new BM Due to a leg injury, I needed a vehicle with automatic transmission fast! As a longtime BMW devotee, I quickly made the decision to purchase a new BMW X3, and, just as quickly, Michael Dickerson of Hendrick BMW found me my perfect new X3, complete with the color combination and options that I wanted. Michael saw to every detail to make sure my delivery experience was first rate. With my new X3 to drive, my leg is now well on its way to healing, and I am one happy camper! Kudos to Michael and the whole team at Hendrick BMW. I give Hendrick BMW my highest rating! More
Very good experience with emergency repair Lost my run flat tire due to a road hazard collision. Called BMW Roadside Assistance. They promptly towed the car to Hendrick BMW on Independence on F Lost my run flat tire due to a road hazard collision. Called BMW Roadside Assistance. They promptly towed the car to Hendrick BMW on Independence on Friday, later afternoon. By Monday, mid-day, the car was repaired, washed and ready to go. And, pricing was reasonable! Very positive experience. More
Annual inspection only, As always Eric Snyder is top notch! Hendrick Mini is my only service center for my MC-40, Hendrick Honda services my wife’s Honda Accord, & Hendrick B As always Eric Snyder is top notch! Hendrick Mini is my only service center for my MC-40, Hendrick Honda services my wife’s Honda Accord, & Hendrick BMW North Lake services my son’s BMW, who is a past employee of BMW North Lake. More
Outstanding service! Excellent customer service, I can not thank enough to Saad for his outstanding service! He is truly a asset to the company. Thank you , Serge Bab Excellent customer service, I can not thank enough to Saad for his outstanding service! He is truly a asset to the company. Thank you , Serge Babayan More
Platinum Service Thanks Jeff for working with me on this deal, my daughter and I really love this used 328I. Awesome deal and loocking forward to the next one. Loo Thanks Jeff for working with me on this deal, my daughter and I really love this used 328I. Awesome deal and loocking forward to the next one. Looking for a nice ride to hesitate to look up Jeff Shinn!! More