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Hendrick BMW

Charlotte, NC

4.9
792 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 792 reviews

May 16, 2026

My repair work was done satisfactorly and the technican keep me updated throughout the work. Thumbs up! More

by nkan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak, Anthony Dowless
May 23, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2026

Customer service consistently goes above and beyond my expectations when assisting me as I'm approached. More

by ckfrait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owens
May 23, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 15, 2026

Ben was great to work with. I waited while the service was performed. I only rated a three star because I felt 3 hours was a little bit long to wait for an oil change. Not sure More

by rdjohnson1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
May 22, 2026 -

Hendrick BMW responded

HI Mr. Johnson, I know we spoke on the phone but wanted to update the review online also. We apologize for your services taking longer than was promised. We take great pride in our speed of service and even when services are more complicated than they were in the past, we have the talented techs and drive to overcome that hurdle. When you visit us next time, we will redeem ourselves and deliver the timeframe in which we promise. I would love to meet you in person the next time you come in. Have a great evening. Thanks, Service Manager Matt Pennell

May 15, 2026

Tim runs the best used car dept period and Andreas is now my go-to salesman. 100% recommended. Hendrick stores really try to do things right!! More

by cmaroulis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim,Andreas,Michael
May 23, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Tim and Andreas at Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 12, 2026

Awesome job by Phil Allen and team. Very happy with the purchase and recommend them More

by aashokpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Allen
May 14, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Philip and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 11, 2026

We would love to first say (Thank You and Outstanding Job) to Lance Darby and Sean Pires. What a wonderful car buying experience we had at Hendrick Mini Preowned department on Independence Blvd, Charlo More

by Mini Thanks!
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lance Darby, Sean Pires
May 12, 2026 -

Hendrick BMW responded

Hello, we are so happy to read such a great review about Lance and Sean at Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 08, 2026

Jesse is phenomenal! Warm, straightforward, and understanding. He took time to make sure I understood. More

by Info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 11, 2026 -

Hendrick BMW responded

Hello, we are so happy to read such a great review about Jesse and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 06, 2026

I came in for Service and a recall ! !David Owen my adviser is very professional David goes over every detail making sure my BMW is taken care of !! I always have Great service at Hendrix More

by Pachuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owen
May 11, 2026 -

Hendrick BMW responded

Pachuck, we are so happy to read such a great review about David and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 05, 2026

Sal Seck always does a great job. I had 2 cars in the same day. Excellent communication with Sal made it all happen. More

by jgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Seck
May 11, 2026 -

Hendrick BMW responded

Hello, we are so happy to read such a great review about Sal and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 30, 2026

Giving a shout‑out to Jeff Shinn. He was fantastic throughout the sales process, but his support didn’t stop there. His post‑sale follow‑through has been incredibly helpful — answerin More

by laura.cassels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
May 11, 2026 -

Hendrick BMW responded

Laura, we are so happy to read such a great review about Jeff and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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