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Hendrick BMW

Charlotte, NC

4.9
594 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 594 reviews

March 26, 2024

I had a fantastic experience working with Jeff Shinn. Helped me find an awesome car and we were under a time crunch. Went out of his way, I would highly recommend working with Jeff. More

by lauracassels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Mar 29, 2024 -

Hendrick BMW responded

Lauracassels, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2024

I bought another car from Jeff Shinn and had a great experience. I'd recommend him to anyone looking for a great car. More

by Figgy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Mar 23, 2024 -

Hendrick BMW responded

Figgy, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2024

There really aren’t enough adjectives to describe the service and professionalism of Saad Mubarak. I’m moving across country. If you have More

by Goodencharlestasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Mar 23, 2024 -

Hendrick BMW responded

Goodencharlestasha, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 12, 2024

Great sales support Jeff Shinn is the best in folllow up and service I have purchased 6 BMW models there More

by Lesliebrown1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Mar 16, 2024 -

Hendrick BMW responded

We appreciate your positive review about your recent experience with us, We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2024

Stephen Hughes was amazing to work with and I had a great experience at Hendrick BMW. Stephen and Hendrick BMW kept in touch with me while I shopped for my BMW. Stephen helped me order the vehicle of my dre More

by Teresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Mar 07, 2024 -

Hendrick BMW responded

Teresa, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 28, 2024

Service was far and efficient was in and out quickly jesse was very helpful with all my services More

by laceyfelton87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 06, 2024 -

Hendrick BMW responded

Laceyfelton87, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Hendrick BMW

February 27, 2024

Had an amazing buying experience with Jeff Shinn. He got the exact vehicle of my dreams!! The experience was facilitated by manger Nick which was fantastic as well. I highly recommend! More

by kerianne817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Mar 02, 2024 -

Hendrick BMW responded

Kerianne817, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW.

February 24, 2024

Jimmy is best part guy I ever saw very professional and knows what he is doing More

by Zak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Bryant
Mar 01, 2024 -

Hendrick BMW responded

Zak, reviews like this give us motivation and help us ensure we provide high-quality care.

February 21, 2024

Mariana was my service advisor at this location. I went to her with a concern regarding my BMW. I had regretfully taken my car to another servicer and was very concerned after speaking to them. I s More

by hallmanmarilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
Mar 01, 2024 -

Hendrick BMW responded

Hallmanmarilyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience, We hope to be of service to you again in the future. Best wishes, Hendrick BMW

February 21, 2024

Excellent experience working with the sales team and Jeff Shinn my salesman. Would definitely give them an opportunity for your next purchase! More

by adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Mar 01, 2024 -

Hendrick BMW responded

Adam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW.

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