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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

December 28, 2019

Great job and was pretty quick in and out. JP did a great job. Waiting area was comfortable and Wifi worked great. Made me on time for the rest of my plans for the day. Thanks More

by mcarlisto
Recommend Dealer
Yes
Employees Worked With
JP Kemp
Jan 05, 2020 -

Hendrick BMW responded

We're glad you had such a wonderful experience with us!

December 27, 2019

Andres Gil did a phenomenal job selling us a used car As a previous customer of Hendrick Mini and BMW Northlake and Audi Northlake, I was delighted with a no hassle purchase of a used car when dealing wit More

by jouelv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Gil
Jan 05, 2020 -

Hendrick BMW responded

Jouelv, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

December 20, 2019

Technician Ryan Thor is top notch I have done business with this dealership since 1980 and for the most part I have been pleased with the service and outcome of work. More

by pawlm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Thor, Kim Kovach, JP Kemp
Jan 05, 2020 -

Hendrick BMW responded

Thank you so much for the positive review!

December 19, 2019

Consistently excellent service. I have purchased several BMWs from this dealership over the years, and the staff, from sales to service, have always been courteous, professional and More

by genekatz313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many over the years
Jan 05, 2020 -

Hendrick BMW responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

December 11, 2019

Phenomenal experience all the way around. Mike Morrow has been “our guy” for about 11 years now. Top notch customer service. They really go out of their way to make the car buying experience as pleasant as i More

by Jason.gentry
Recommend Dealer
Yes
Employees Worked With
Mike Morrow, Sadd Mubarak
Jan 05, 2020 -

Hendrick BMW responded

Jason, thanks for your praise and kind comments about our team.

December 09, 2019

The service department is always courteous and helpful The service department is always courteous and helpful. They explain things well and don't charge for things they don't have to. I would seriously con More

by MINI28210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiki
December 06, 2019

Hendrick Mini Service As always, for the past three years, Hendrick Mini has providied above and beyond Service. Everyone is very friendly and knowledgeable. Would recomend More

by iwuwildkats01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Snyder
Jan 05, 2020 -

Hendrick BMW responded

We're so glad that we were able to go above and beyond your expectations!

December 06, 2019

Hendrick Mini Service Excellent service received by Hendrick Mini. Very friendly staff and always a pleasure working with the team. Service department is top notch. Very More

by Ceci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nichols
Jan 05, 2020 -

Hendrick BMW responded

Ceci, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 04, 2019

Robert Mann is the best. He was a pleasure to work with. He was never too pushy. He came across as a consultant rather then a salesperson which is the best comin More

by lianuario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mann
Jan 05, 2020 -

Hendrick BMW responded

Lianuario, we are glad we could help!

November 25, 2019

We are now in our third BMW. The services provided by Hendricks BMW is the primary reason we keep coming back. Saad does an exceptional job taking care of his customers. More

by Tom
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Nov 27, 2019 -

Hendrick BMW responded

Tom, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

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