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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

March 06, 2020

2013 BMW 750 XLI Water Damage Repairs and follow up meeting Great auto repair service and professional customer service from Tim Fowler. Car was in excellent condition and drove like new. Great job! Thanks to More

by jim6512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fowler
Mar 10, 2020 -

Hendrick BMW responded

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2020

Great customer service. Took car in for service and in no time car was ready. They keep you informed. Waiting areas are nice. Did not try and up sell. More

by hmuldowney
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 06, 2020 -

Hendrick BMW responded

We are so pleased you enjoyed your visit to Hendrick BMW!

March 03, 2020

Purchase a new car Hendrix had a good inventory coupled with some of more knowledgeable professionals that I have met. We are able to locate my car and agree on a price More

by JKH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Sides
Mar 06, 2020 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!

February 29, 2020

I’ve worked with many dealerships over the years, and I keep coming back to Hendrick BMW because of Jeff Shin. This is the 4th car in 10+ years, and the experience has been perfect every time. He insures I More

by Jdrewry1
Recommend Dealer
Yes
Employees Worked With
Jeff Shin
Mar 06, 2020 -

Hendrick BMW responded

We're happy you found our staff to be so supportive during your experience here at Hendrick BMW. Thank you, and have a fantastic day!

February 26, 2020

Excellent Service My visit was excellent without feeling pressured. I appreciate that my sales agent gave me space to consider my purchase. I could not have asked for a More

by AJO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ, Tristan
Mar 03, 2020 -

Hendrick BMW responded

Hi Ajo, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick BMW

February 26, 2020

Diane Coffey...Awesome!! Stopped by to look at cars, not expecting to purchase right away, Duane was patient as I was looking for the car I wanted. He did not pressure me to choose a car quickly. He sent th More

by chestnut1967
Recommend Dealer
Yes
Employees Worked With
Duane Coffey
Mar 03, 2020 -

Hendrick BMW responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

February 19, 2020

The dealer’s carwash scratched the car pretty bad. Service Manager Was not onsite so employees said there was nothing they could do. Service Manager eventually responded and agreed to remedy the issue More

by Mini79
Recommend Dealer
Yes
Employees Worked With
Donald Warren
Feb 26, 2020 -

Hendrick BMW responded

We're disappointed to hear of the negative experience you had at MINI, however this site is for BMW. I'd be happy to pass along this information to the MINI Service Manager, or you can contact him directly at 704-566-2521.

February 17, 2020

They have Excellent customer service! The waiting area is very comfortable and clean with TV. You can choose from a lot of snacks and beverages. More

by MoLo98
Recommend Dealer
Yes
Employees Worked With
Mubarak, Saad
Feb 18, 2020 -

Hendrick BMW responded

Thank you so much for the positive review!

February 14, 2020

Brought both the Countryman and the Cooper for service and it was a wonderful experience. Thank you for the Great Mini Service- great job Hendrick Mini. More

by Kathyboa2
Recommend Dealer
Yes
Employees Worked With
Dave Nichols
Feb 18, 2020 -

Hendrick BMW responded

Thank you so much for the positive review!

February 13, 2020

Excellent service. Quick and easy. I really appreciated the car wash too. Customer service rep Emily Smith was very helpful. Got my car in quickly More

by sctaylor.rn
Recommend Dealer
Yes
Employees Worked With
Emily Smith
Feb 18, 2020 -

Hendrick BMW responded

We are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

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