Hendrick BMW
Charlotte, NC
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2013 BMW 750 XLI Water Damage Repairs and follow up meeting Great auto repair service and professional customer service from Tim Fowler. Car was in excellent condition and drove like new. Great job! Thanks to Great auto repair service and professional customer service from Tim Fowler. Car was in excellent condition and drove like new. Great job! Thanks to Hendrick BMW.... More
Great customer service. Took car in for service and in no time car was ready. They keep you informed. Waiting areas are nice. Did not try and up sell. time car was ready. They keep you informed. Waiting areas are nice. Did not try and up sell. More
Purchase a new car Hendrix had a good inventory coupled with some of more knowledgeable professionals that I have met. We are able to locate my car and agree on a price Hendrix had a good inventory coupled with some of more knowledgeable professionals that I have met. We are able to locate my car and agree on a price in a very efficient manner. More
I’ve worked with many dealerships over the years, and I keep coming back to Hendrick BMW because of Jeff Shin. This is the 4th car in 10+ years, and the experience has been perfect every time. He insures I keep coming back to Hendrick BMW because of Jeff Shin. This is the 4th car in 10+ years, and the experience has been perfect every time. He insures I will be back again, and I will continue to bring my friends to Jeff. More
Excellent Service My visit was excellent without feeling pressured. I appreciate that my sales agent gave me space to consider my purchase. I could not have asked for a My visit was excellent without feeling pressured. I appreciate that my sales agent gave me space to consider my purchase. I could not have asked for anything different. Tristan, the employee that explained the features in my car before we left, was patient and incredibly knowledgeable. I enjoyed working with him. A great visit all around. More
Diane Coffey...Awesome!! Stopped by to look at cars, not expecting to purchase right away, Duane was patient as I was looking for the car I wanted. He did not pressure me to choose a car quickly. He sent th expecting to purchase right away, Duane was patient as I was looking for the car I wanted. He did not pressure me to choose a car quickly. He sent the link for the app to apply the next morning. It has been a great car experience from that point. I will definitely refer him to my friends..Thank you for making this car experience the BEST!!! More
The dealer’s carwash scratched the car pretty bad. Service Manager Was not onsite so employees said there was nothing they could do. Service Manager eventually responded and agreed to remedy the issue Service Manager Was not onsite so employees said there was nothing they could do. Service Manager eventually responded and agreed to remedy the issue. More
Brought both the Countryman and the Cooper for service and it was a wonderful experience. Thank you for the Great Mini Service- great job Hendrick Mini. and it was a wonderful experience. Thank you for the Great Mini Service- great job Hendrick Mini. More
Excellent service. Quick and easy. I really appreciated the car wash too. Customer service rep Emily Smith was very helpful. Got my car in quickly the car wash too. Customer service rep Emily Smith was very helpful. Got my car in quickly More