Back

Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

Directions

By Type

Showing 595 reviews

May 21, 2020

Concierge service and staff are wonderful. Service department is efficient and very competent. I cannot be happier with my relationship with BMW for many years and I plan to continue it. More

by carol.pharr1
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Romero and Alyssa Hockaday
Jun 01, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW.

May 21, 2020

Outstanding Customer Service Tim & company always do an amazing job! I'll be back! I Wouldn't buy or have my cars serviced anywhere else! They never disappoint! More

by ecampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fowler
Jun 01, 2020 -

Hendrick BMW responded

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 21, 2020

No pressure, no silly games. Great buying experience Very friendly, helpful and cooperative sales staff. No pressure and best of all, no surprises in the purchase process. My wife and I look forward to c More

by g33kpatio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam, Joe
Jun 01, 2020 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

May 21, 2020

Try as I will I can’t come up with a better combination of vehicle and dealership than BMW and Hendrick. My X3 was due for an oil change. This was accomplished with an absolute minimum of inconvenience to More

by Bill217
Recommend Dealer
Yes
Employees Worked With
Stephanie, Sara and others whose names escape me.
Jun 01, 2020 -

Hendrick BMW responded

It's experiences like yours that really keep us motivated Thank you again for the great review!

May 18, 2020

Best of All Worlds Great service, convenient scheduling, great communication. Tim Fowler does a great job representing Hendrick BMW, he is a pleasure to do business wit More

by mlandis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Fowler
May 18, 2020 -

Hendrick BMW responded

Thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

May 16, 2020

Professional staff who go overboard to please you. Comfortable lounge and give nice loaner vehicles should service require overnight stay. Complimentary car wash. Relaxing to go there. More

by Howell10
Recommend Dealer
Yes
Employees Worked With
Ryan Dewey
May 18, 2020 -

Hendrick BMW responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2020

Everything you need and more. Rares (Oddish) was very friendly, responsive and listened well. He took the time to explain and ensure the experience is smooth. Despite an issue for More

by Xecu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rares Golea
May 18, 2020 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2020

Excellent Service!! Service department was as amazing as always!!! Eric is fantastic!! It was extra easy this week!! The loaner car was brought to me by a very nice pers More

by Bfmclamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
May 13, 2020 -

Hendrick BMW responded

We are very happy we could provide you with a positive experience!

May 04, 2020

The level of professionalism we experienced while working with Joe Pirolo was outstanding. There was never any pressure to buy; Joe was available to answer questions and then work with us to get to the pric More

by Dreed1625
Recommend Dealer
Yes
Employees Worked With
Joe Pirolo
May 05, 2020 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

May 02, 2020

Great Dealership During this Covid 19 pandemic Hendrick BMW was very helpful in helping me to purchase my new BMW! The salesman brought the car right to my house for More

by madgreen409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph, Tristin, and Mike
May 05, 2020 -

Hendrick BMW responded

We're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick BMW!

...
32
...