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Hendrick BMW
Charlotte, NC
595 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 595 reviews
August 26, 2020
I enjoy coming here now thanks to the experience I have with Mr. Tim Fowler. He is honest and concerned about the work. I have known Mr. Fowler for two years now and he hasn't missed a step with me. Thank with Mr. Tim Fowler. He is honest and concerned about the work. I have known Mr. Fowler for two years now and he hasn't missed a step with me. Thank you Tim and Thank you Hendrick BMW. More
by Martin Pressley Realtor NC/SC
Employees Worked With
Tim Fowler
August 24, 2020
Overall great, professional and timely customer service! All aspects of the lease were throughly explained and my questions answered. The one-on-one overview of the automobile was most helpful. All aspects of the lease were throughly explained and my questions answered. The one-on-one overview of the automobile was most helpful. More
by Rc505ftm
Employees Worked With
Ryan Armstrong, Mike Weldon, Shawn Kollmer
August 24, 2020
Overall quite satisfied with the various aspects of this service visit. The actual work included several types of tasks that I was not aware that they were necessary. Appreciate the attention paid to the service visit. The actual work included several types of tasks that I was not aware that they were necessary. Appreciate the attention paid to the actual needs. More
by ttoth
Employees Worked With
Jones, Love
August 11, 2020
Outstanding customer service in all areas of Hendrick BMW from my sales rep, Robert Mann to E in their store, to my representative in service as they all went above and beyond. I’m so happy I switched from A from my sales rep, Robert Mann to E in their store, to my representative in service as they all went above and beyond. I’m so happy I switched from Audi to BMW. More
by MichelleScott
Employees Worked With
Robert Mann, E (Store), ? (service dept)
August 11, 2020
Service was great and the items recommended were truly things I need. Love the honest and realistic time-frame for repairs. The video from the technicians after repairs started is great! things I need. Love the honest and realistic time-frame for repairs. The video from the technicians after repairs started is great! More
by Ben E
Employees Worked With
John Paul
August 10, 2020
Hendrick BMW of Charlotte I am extremely satisfied with the service and ease of my recent purchase. Thanks to Andres Gil, Cam Warren, and James Casella the whole process went s I am extremely satisfied with the service and ease of my recent purchase. Thanks to Andres Gil, Cam Warren, and James Casella the whole process went smoothly from start to finish. Everyone was courteous, knowledgeable, and at no time Did I feel pressured. I recommend this dealership to anyone looking for a quality car. The staff will assist you in deciding what vehicle will fit your wants, necessities, and most important your budget. Great work to everyone that helped put me in a new 330i. I plan on dealing with Hendrick BMW of Charlotte in the future when I am ready to hopefully upgrade my vehicle. More
by garciajjr
Employees Worked With
Andres Gil, Cam Warren, & James Casella
August 10, 2020
BMW 550i brake light and radio Very friendly staff and all of the work was done on schedule and wax what I asked for. My radio issue was handled to my satisfaction. Very friendly staff and all of the work was done on schedule and wax what I asked for. My radio issue was handled to my satisfaction. More
by Jeff
Employees Worked With
Don’t remember
August 09, 2020
Rares Golea always provides top notch service. I was in and out in record time. He didn’t try to sale unneeded service. He is truly a standup guy! and out in record time. He didn’t try to sale unneeded service. He is truly a standup guy! More
by Noname
Employees Worked With
Rares Golea
August 07, 2020
World class team at Hendrick BMW! They always go above and beyond. I will continue to return for all my service needs and will be purchasing a new vehicle from them in the future! and beyond. I will continue to return for all my service needs and will be purchasing a new vehicle from them in the future! More
by Chad H.
Employees Worked With
Raras
August 04, 2020
Absolutely loved our salesman. We could not be happier with the attention to detail we got from Duane. He answered every question and went above and beyond. The service department on the other hand wa with the attention to detail we got from Duane. He answered every question and went above and beyond. The service department on the other hand was horrible. They had our car for two weeks after they said it would take four days and We made seven calls to find out what was going on and not one person returned our calls. No one called to let us know anything. We are extremely disappointed with the service we received after we purchased our car. More
by Tholcomb39
Employees Worked With
Duane Coffey
