Back

Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

Directions

By Type

Showing 595 reviews

September 23, 2020

First time using the dealership and I was very impressed. Mike Morrow was extremely helpful and worked very hard to find the perfect car for me. More

by Rin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Morrow
Sep 25, 2020 -

Hendrick BMW responded

Hi Rin, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! We hope you have a great day!

September 22, 2020

Cam Warren and his sales staff are second to none! As always, I am extremely satisfied with the high level of professionalism and personal service from his entire team. More

by Kevin Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cam Warren, Mike Morrow
Sep 24, 2020 -

Hendrick BMW responded

Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

September 22, 2020

Our sales representative, David Livingston is totally professional and couldn't be more helpful each and every time we upgrade one of our vehicles. The service department is excellent and Tim Fowler is a More

by MR. C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Livingston, Tim Fowler
Sep 24, 2020 -

Hendrick BMW responded

Mr. C, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW!

September 22, 2020

Recently purchased X5 45e hybrid July 2020. Was a pleasure to work with Michael during the process. Found him to be quite professional and very attentive to every detail to ensure that I was pleased More

by 2021 X5 45e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dickerson
Sep 25, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. We hope you have a great day!

September 17, 2020

Excellent time on sale with sales person BRYAN.No high pressure and my time with the “genius” was very helpful. Decent value for my trade in so the whole process was smooth More

by Roland.gillis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Armstrong
Sep 20, 2020 -

Hendrick BMW responded

Roland, thank you for your kind words and this wonderful review! We hope you have a great day!

September 14, 2020

I had an excellent experience with Mariana at Hendrick BMW! She was professional and explained all the work being done on my car, and promptly called when it was ready to be picked up. More

by JeepGuy2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariana Rago
Sep 15, 2020 -

Hendrick BMW responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 09, 2020

JP is the best service advisor in the business. He was able to take me in without an appointment and get the necessary work done in a very short time. He has been outstanding for the past five years. More

by hoopsz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul Kemp
Sep 10, 2020 -

Hendrick BMW responded

Hi, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! We hope you have a great day!

September 05, 2020

I now have cold air and at a price much lower than expected, thanks to Justin and Kim Kovach, master technician.. Kim is the best on older cars like mine. He's been working on and servicing my BMWs More

by richandbrenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Love
Sep 10, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Thank you, and have a fantastic day!

September 03, 2020

Jesse Walsh and the team at Hendrick BMW were excellent during my recent service visit. Very professional, provided timely and informative updates, and addressed my questions accurately and honestly. Highl More

by pafb12903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Walsh
Sep 07, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2020

Cody Campbel is my service advisor I would like to Cody Campbel is my service advisor I would like to acknowledge his dedication in providing excellent service every time my car needs it. He shows a More

by marlenebitar08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Campbell
...
26
...