Hendrick BMW

Excellent customer service !!!! My purchase experience Excellent customer service !!!! My purchase experience at this dealer was very smooth and comfortable. Ryan Armstrong was great and he explained eve Excellent customer service !!!! My purchase experience at this dealer was very smooth and comfortable. Ryan Armstrong was great and he explained everything in detail and cleared all my technical and financial doubts. The entire process took less than 3-4 days I guess. Thanks to Ryan and his team. I would definitely recommend this dealer to anyone who is looking for a BMW. Of course, the bmw car is great. No second thoughts on that, go for it. More

These guys always do such consistent job of making you feel like you're the only customer in the shop. Thanks Tim and Jason. You are AWESOME. Cannot BELIEVE you got those stains out of my seat too. Great feel like you're the only customer in the shop. Thanks Tim and Jason. You are AWESOME. Cannot BELIEVE you got those stains out of my seat too. Great service experience once again. Totally thrilled. THANK YOU! More

I had a very satisfactory experience at this BMW dealership. Ryan is very helpful and professional. Patiently answered all my questions. great suggestions to tailor my need. very happy customer. dealership. Ryan is very helpful and professional. Patiently answered all my questions. great suggestions to tailor my need. very happy customer. More

What can I say Great work Good Job very pleasant people nice facility nice people good experience one of the cleanest facilities I think I've ever seen for working on cars great job thank you. RAFARNSWORTH nice facility nice people good experience one of the cleanest facilities I think I've ever seen for working on cars great job thank you. RAFARNSWORTH More

Ryan was amazing. He sat down and went through every options on the cars arriving. He never once made me feel like i was being a burden when I’m sure i was. Truly an amazing salesmen. options on the cars arriving. He never once made me feel like i was being a burden when I’m sure i was. Truly an amazing salesmen. More

Service dept is excellent on Independence Blvd. Well explained the issues and did not try to add any unnecessary work. Always am treated well at Hendrick no matter who is assigned to service my vehicle explained the issues and did not try to add any unnecessary work. Always am treated well at Hendrick no matter who is assigned to service my vehicle. The video review emailed by the mechanic as they start the service is clever. More

After breaking down on the highway some 70 miles from Charlotte, Service arranged by phone an appointment for my wagon for later that day We were met at the dealership by Jesse who had the car diagnosed Charlotte, Service arranged by phone an appointment for my wagon for later that day We were met at the dealership by Jesse who had the car diagnosed and an estimate prepared later that day. The repairs were completed the next day and the wagon was ready for pickup. The complimentary video review of the whole vehicle condition including of the repairs was most impressive! An outstanding experience. Thank you! More