Hendrick BMW
Charlotte, NC
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Service is exceptional. I would never allow any other dealership to service my car and I have never been disappointed. My service advisor Saad is always professional as well as friendly. dealership to service my car and I have never been disappointed. My service advisor Saad is always professional as well as friendly. More
John Paul is Epic as always!!!! JP attention to detail is beyond. Extremely Satisfied. Thank You John Paul much appreciated and enjoy the Holidays peace beyond. Extremely Satisfied. Thank You John Paul much appreciated and enjoy the Holidays peace More
Really professional environment with knowledgeable staff. Overall it was a great experience. Service went quick and they even washed my car. Thank you from a loyal customer Overall it was a great experience. Service went quick and they even washed my car. Thank you from a loyal customer More
They did their usual great job. they are always really nice and followed up by washing the car. They go over the work done to the vehicle before releasing the car. nice and followed up by washing the car. They go over the work done to the vehicle before releasing the car. More
We had a smooth experience buying our used BMW X3 from Hendrick BMW. There was no haggling on the price. Asher Isaacs was pleasant to deal with. They delivered what they committed to. The car was prep Hendrick BMW. There was no haggling on the price. Asher Isaacs was pleasant to deal with. They delivered what they committed to. The car was prepared for and waiting for us when we arrived. More
Robert Mann was the best. I am all about numbers and he worked with me and gave me enough insights that I walked out of there with a new X-1 and traded in my old car!!! Theresa worked with me and gave me enough insights that I walked out of there with a new X-1 and traded in my old car!!! Theresa More
Just purchased a 2021 BMW X5 sDrive 40i. My purchase experience was rated at 100%. My Client Advisor, Michael Dugan, was very informative about the X5 and got me the best possible deal I could get both experience was rated at 100%. My Client Advisor, Michael Dugan, was very informative about the X5 and got me the best possible deal I could get both on my trade in vehicle as well as my new BMW. Very transparent and no hidden agendas at this dealership. My BMW Genius, Lauren McLain, explained all the intricacies of the vehicle in detail and answered any and all questions I had satisfactorily. The Genius concept with BMW is a great asset for first time owners of newer BMW products. This is my second experience at a Hendrick dealership and will most likely not be my last. Hendrick BMW in Charlotte is a 4 hour drive from where I live in eastern North Carolina. It was well worth the drive time to buy my new BMW at this dealership. More
Excellent and seamless experience, as usual! Service Advisor Rares Golea was communicative and reliable, and Juan Carlos was very kind and punctual with the pick up and drop off of the vehicles. Additio Advisor Rares Golea was communicative and reliable, and Juan Carlos was very kind and punctual with the pick up and drop off of the vehicles. Additionally, mechanic Audra is amazing!! Thanks again Hendrick team! More