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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

December 18, 2020

They always provide great service. We dealt with Cody who got the parts right away. The car was nicely cleaned. They are our go to dealer. More

by JM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 21, 2020 -

Hendrick BMW responded

We are so pleased you enjoyed your visit to Hendrick BMW! We hope you have a great day!

December 13, 2020

Service is exceptional. I would never allow any other dealership to service my car and I have never been disappointed. My service advisor Saad is always professional as well as friendly. More

by Lilllittlefield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Muburak
Dec 16, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Thank you, and have a fantastic day!

Dec 16, 2020 -

Lilllittlefield responded

You are the very best. Along with the help of Saad!

December 11, 2020

John Paul is Epic as always!!!! JP attention to detail is beyond. Extremely Satisfied. Thank You John Paul much appreciated and enjoy the Holidays peace More

by lucyhammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul
Dec 16, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. Until the next time we meet, take care!

December 10, 2020

Really professional environment with knowledgeable staff. Overall it was a great experience. Service went quick and they even washed my car. Thank you from a loyal customer More

by pmlombard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Fowler
Dec 16, 2020 -

Hendrick BMW responded

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! Until the next time we meet, take care!

December 09, 2020

They did their usual great job. they are always really nice and followed up by washing the car. They go over the work done to the vehicle before releasing the car. More

by cpickett1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 16, 2020 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

December 04, 2020

We had a smooth experience buying our used BMW X3 from Hendrick BMW. There was no haggling on the price. Asher Isaacs was pleasant to deal with. They delivered what they committed to. The car was prep More

by allval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asher Isaacs
Dec 08, 2020 -

Hendrick BMW responded

Hi Allval, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations!

December 02, 2020

Robert Mann was the best. I am all about numbers and he worked with me and gave me enough insights that I walked out of there with a new X-1 and traded in my old car!!! Theresa More

by t.nardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mann
November 28, 2020

Joe Gaule was excellent! I would definitely ask for Joe again! Right off the bat he can be trusted. I recommend Joe G. as salesperson More

by Phallibu6524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gaule
Nov 30, 2020 -

Hendrick BMW responded

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! We hope you have a great day!

November 21, 2020

Just purchased a 2021 BMW X5 sDrive 40i. My purchase experience was rated at 100%. My Client Advisor, Michael Dugan, was very informative about the X5 and got me the best possible deal I could get both More

by morganj1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dugan, Lauren McLain
Nov 25, 2020 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2020

Excellent and seamless experience, as usual! Service Advisor Rares Golea was communicative and reliable, and Juan Carlos was very kind and punctual with the pick up and drop off of the vehicles. Additio More

by bethany.mckenna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rares, Juan Carlos, Audra
Nov 25, 2020 -

Hendrick BMW responded

Bethany, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! Until the next time we meet, take care!

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