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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

January 01, 2021

Overall outstanding experience. Joe P. was incredibly helpful and personable throughout the entire process. The rest of the team was efficient and excellent as well. More

by Dwight Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe P
Jan 04, 2021 -

Hendrick BMW responded

Dwight, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

December 31, 2020

It was a pleasure working with Ryan Armstrong who stepped in and made the purchase of my 2021 X5 absolutely effortless. Ryan was professional, friendly, attentive, and extremely helpful in securing the vehi More

by Lindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Armstrong
Jan 04, 2021 -

Hendrick BMW responded

Hi Lindsay, thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! Until the next time we meet, take care!

December 31, 2020

This was my first time working with Ryan Armstrong with the purchase of my 2021 X5. I have been a Hendrick BMW customer for over 16 years and this was the 6th X5 I have leased or purchased. This particular More

by gigigriffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Armstrong, Cam Warren
Jan 04, 2021 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. We hope you have a great day!

December 30, 2020

As long as my service advisor is with BMW I will continue to go there. Saad is like family and makes the whole experience there so smooth. More

by Kcarpenter59
Price
Recommend Dealer
Yes
Employees Worked With
Saad
Dec 31, 2020 -

Hendrick BMW responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

December 30, 2020

End to end experience was efficient and professional. Trade-in value on my 2013 vehicle was fair and new car lease met expectations. Prior experience at this dealer for Sales and service has always been More

by Rick Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dugan, Mike Weldon, Shawn Kollmer, Cody Campbell
Dec 31, 2020 -

Hendrick BMW responded

Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

December 29, 2020

From the start when ordering the 540i xdrive to the delivery and orientation the service was absolutely outstanding.The entire experience was outstanding and flawless More

by Randalljsims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Weldon& Michael Dugan
Dec 30, 2020 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

December 24, 2020

Car notified me I was coming due for service. Following day my service rep (John Kemp) reached out about scheduling a convenient date/time. I brought my car in and with the promised time it was completed. More

by Roland Falcon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kemp
Dec 28, 2020 -

Hendrick BMW responded

Roland, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW. We hope you have a great day!

December 24, 2020

Taylor Morrison is an excellent sales person, she helped me choose a BMW 330e, which I now can't believe I have not bought this BMW earlier, I love it. Great service and an excellent trade in and sale. Hend More

by Julian M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Morrison
Dec 28, 2020 -

Hendrick BMW responded

Hi Julian, thank you so much for your positive comments about Hendrick BMW! We hope you have a great day!

December 23, 2020

It was pleasure working with Ryan Wagner! He was very patient, had great product knowledge and all around fun to talk with. Keep up the great job stud!👍🏾 More

by Hawthorne617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wagner
Dec 28, 2020 -

Hendrick BMW responded

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations!

December 22, 2020

Courteous, fast & non pressured service. Received quickly. Processes. Loved to video inspection. Work completed. Vehicle was returned clean & complete. The courtesy car wash and vacuum is an excellen More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariana Rago
Dec 23, 2020 -

Hendrick BMW responded

Kay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. We hope you have a great day!

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