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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

January 19, 2021

Hendrick BMW and Luca in service is the BEST! I have owned 2 cars that were purchased and serviced at Hendrick. Luca is always helpful, honest, kind and gets my car back to me quickly. When necessary, h More

by TM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luca Reyner
Jan 20, 2021 -

Hendrick BMW responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2021

Saad and the team he has working with him has taken care of me for over 10 plus years. Not one time has my service work at BMW with Saad ever been below top rating. More

by BRGraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad
Jan 19, 2021 -

Hendrick BMW responded

Thanks for your praise and kind comments about our team. Until the next time we meet, take care!

January 15, 2021

We had an amazing experience at Hendrick BMV! We came in to take a look and walked away with a gorgeous electric X3! Our experience was really made really amazing by Brandan. He was fantastic to work with- More

by tarabyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandan
Jan 18, 2021 -

Hendrick BMW responded

Hi, thank you so much for your positive comments about Hendrick BMW! We hope you have a great day!

January 14, 2021

SAAD is very good at his job and took very good care of me!! I was concerned about isolating because of Covid and he worked it out for me, very quickly!!!! More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak
Jan 18, 2021 -

Hendrick BMW responded

Mickey, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

January 14, 2021

This amazing service team exceeded my already very high expectations. In fact, I sent out a message to friends listing the many extraordinary, thoughtful things done during my service with the message sub More

by barbaramckay777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John-Paul, Juan Carlos, Luca, Cliff (and a thoughtful woman whose name I did not get)
Jan 18, 2021 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

January 13, 2021

Mariana Rago was wonderful. And I really appreciated the video of the undercarriage inspection sent by Tyler Hayes. Very well done. Five stars all around. More

by m.mard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariana Rago, Tyler Hayes
Jan 18, 2021 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

January 11, 2021

Clean dealership.Knowledgeable salesman. Great customer service.This is my third purchase from Hendrix BMW the Independence location, always great customer service. Would definitely recommended More

by Neet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Livingston was very helpful in getting my deal done. Very knowledgable about the car, very friendly, good customer service.
Jan 12, 2021 -

Hendrick BMW responded

Neet, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! We hope you have a great day!

January 08, 2021

Clean, efficient. Cody did a good job. Car was delayed but was not a problem. Loaner was helpful. Waiting room was full, seating limited, because of COVID I suppose. More

by jmbt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Campbell
Jan 11, 2021 -

Hendrick BMW responded

Thank you for taking the time to leave a review for us at Hendrick BMW. We're happy we could meet your expectations! Until the next time we meet, take care!

January 06, 2021

Cody Campbell, BMW Service Rep., continually provides 5 star service. Most recent was 3 year service on our BMW. Look forward to continued relationship. Thank you for Five Star Service👍 More

by DrBalzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Campbell
Jan 08, 2021 -

Hendrick BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick BMW. We hope you have a great day!

January 04, 2021

Ryan Armstrong made the process of selecting and purchasing my 2021 BMW M550i. From locating the car that I was looking for to finalizing all of the fine details, Ryan was on it! I would not change More

by jpbansch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Armstrong
Jan 05, 2021 -

Hendrick BMW responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! Until the next time we meet, take care!

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