Hendrick BMW
Charlotte, NC
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Hendrick BMW and Luca in service is the BEST! I have owned 2 cars that were purchased and serviced at Hendrick. Luca is always helpful, honest, kind and gets my car back to me quickly. When necessary, h owned 2 cars that were purchased and serviced at Hendrick. Luca is always helpful, honest, kind and gets my car back to me quickly. When necessary, he provides a loaner. Highly recommended!!!! More
Saad and the team he has working with him has taken care of me for over 10 plus years. Not one time has my service work at BMW with Saad ever been below top rating. of me for over 10 plus years. Not one time has my service work at BMW with Saad ever been below top rating. More
We had an amazing experience at Hendrick BMV! We came in to take a look and walked away with a gorgeous electric X3! Our experience was really made really amazing by Brandan. He was fantastic to work with- to take a look and walked away with a gorgeous electric X3! Our experience was really made really amazing by Brandan. He was fantastic to work with- honest, helpful and not pushy at all. He followed up our purchase with not one but two phone calls to check in. Can't speak more highly about our experience. Thank you Brandan! More
SAAD is very good at his job and took very good care of me!! I was concerned about isolating because of Covid and he worked it out for me, very quickly!!!! me!! I was concerned about isolating because of Covid and he worked it out for me, very quickly!!!! More
This amazing service team exceeded my already very high expectations. In fact, I sent out a message to friends listing the many extraordinary, thoughtful things done during my service with the message sub expectations. In fact, I sent out a message to friends listing the many extraordinary, thoughtful things done during my service with the message subject line being "Does YOUR dealership do this?" More
Mariana Rago was wonderful. And I really appreciated the video of the undercarriage inspection sent by Tyler Hayes. Very well done. Five stars all around. video of the undercarriage inspection sent by Tyler Hayes. Very well done. Five stars all around. More
Clean dealership.Knowledgeable salesman. Great customer service.This is my third purchase from Hendrix BMW the Independence location, always great customer service. Would definitely recommended service.This is my third purchase from Hendrix BMW the Independence location, always great customer service. Would definitely recommended More
Clean, efficient. Cody did a good job. Car was delayed but was not a problem. Loaner was helpful. Waiting room was full, seating limited, because of COVID I suppose. but was not a problem. Loaner was helpful. Waiting room was full, seating limited, because of COVID I suppose. More
Cody Campbell, BMW Service Rep., continually provides 5 star service. Most recent was 3 year service on our BMW. Look forward to continued relationship. Thank you for Five Star Service👍 star service. Most recent was 3 year service on our BMW. Look forward to continued relationship. Thank you for Five Star Service👍 More
Ryan Armstrong made the process of selecting and purchasing my 2021 BMW M550i. From locating the car that I was looking for to finalizing all of the fine details, Ryan was on it! I would not change purchasing my 2021 BMW M550i. From locating the car that I was looking for to finalizing all of the fine details, Ryan was on it! I would not change one thing from my purchasing experience from Hendrick BMW and Ryan Armstrong is a huge reason for that! More