Back

Hendrick BMW

Charlotte, NC

4.9
792 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

Directions

By Type

Showing 792 reviews

June 11, 2026

Outstanding experience. David the service advisor was amazing. Hendrick BMW will be the only dealership that touches my X3. More

by Gmamak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 16, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about David and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 10, 2026

We have bought 5 cars from this dealership over a 15 year period and have been happy with every purchase. They appreciate and reward loyalty. Their service department has a lot to do with continuing to do bu More

by sandybrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owen
Jun 16, 2026 -

Hendrick BMW responded

Sandy, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 10, 2026

Chris Q in sales and Lee in finance got me in and out in the car I wanted quickly and efficiently. Kudos! More

by asilverbiz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Q., Lee (finance)
Jun 11, 2026 -

asilverbiz responded

xx

Jun 14, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Chris and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 10, 2026

COTY HARTSON, our BMW Service Advisors are excellent and provide very good customer care and concern. More

by tpalombo
Recommend Dealer
Yes
Employees Worked With
COTY HARTSON
Jun 14, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Coty and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 10, 2026

Ben Trask provided excellent service for my BMW X2. He was super helpful, knowledgeable of the car and very professional. I would recommend Ben and the Hendrix dealership More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Jun 16, 2026 -

Hendrick BMW responded

Liz, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 09, 2026

Mr Edward Mills, my Salesman, was very professional and knowledgeable concerning the BMW vehicle i was interested in. And i respect the fact that he's a family man and military veteran. He picked me up fro More

by ctwillie2496
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Edward Mills and Mr Cooper
Jun 16, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Edward and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2026

Ben Trask is a thoughtful and considerate service advisor. He checks on the customer and the mechanic, making sure everything is on schedule and there are no delays More

by Sheven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
Jun 14, 2026 -

Hendrick BMW responded

Sheven, we are so happy to read such a great review about Ben and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 08, 2026

I had an excellent experience at Hendrick BMW. Xavier and the team made my first BMW purchase an amazing experience. Everyone was friendly, transparent, and genuinely cared about helping me find t More

by Allensamahj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier
Jun 14, 2026 -

Hendrick BMW responded

Allen, we are so happy to read such a great review about Xavier and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 05, 2026

Very professional staff and they kept me informed of vehicle status. Would definitely recommend this location More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and very nice technician
Jun 14, 2026 -

Hendrick BMW responded

Hello, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 03, 2026

We had an amazing experience from the moment we walked into the facility to the moment we purchased our BMW. Shin Patel is so knowledgeable and patient. I had so many questions! Joe Pirolo anticipated o More

by mariekiley217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pirolo, Shin Patel, Jim Cosella
Jun 13, 2026 -

Hendrick BMW responded

Marie, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

2
...