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Hendrick BMW

Charlotte, NC

4.8
595 Reviews

6950 E Independence Blvd

Charlotte, NC

28227

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Showing 595 reviews

February 10, 2022

Had a great experience with Hendrick BMW thanks to Tamara Johnson. She was very professional, helped me solve issues I had with financing and directed me to the right people. Didn't think I was going to be More

by Jack and Coke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Johnson
Feb 14, 2022 -

Hendrick BMW responded

We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 10, 2022

I am so impressed by the excellent service and utmost professionalism I received at Hendrick’s this week. Many thanks to you, David. You guided a team of professionals, while fielding lots of calls and More

by maryelizabethd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Feb 14, 2022 -

Hendrick BMW responded

Maryelizabethd, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick BMW! Until the next time we meet, take care!

February 03, 2022

Great dealership. Very professional staff. If you're looking to purchase a vehicle I recommend Jeff Schinn to help you with yr purchase. More

by timsaxton21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schinn
Feb 06, 2022 -

Hendrick BMW responded

Timsaxton21, thank you for your kind words and this wonderful review! We hope you have a great day!

January 29, 2022

My wife needed a new car and I just bought a car from Deuan Coffey six months ago, when I bought a car for our son, Deuan was absolutely fantastic. So naturally, when I needed another car, I called Deua More

by Alex.Dembowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deuan Coffey
Feb 01, 2022 -

Hendrick BMW responded

Alex, it's experiences like yours that really keep us motivated! We're glad to hear Duane delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 22, 2022

I would like to personally thank the A+ Team at Hendrick BMW, especially Jeff Shinn for his overwhelming support and professionalism in helping me get into a vehicle of my choice, which I thought would not More

by samsag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Jan 25, 2022 -

Hendrick BMW responded

Hi Samsag, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 20, 2022

The most important thing I can say is this, when talking about a car dealership: I trust them. In particular, Jeff Shinn Is a great preowned car salesman who delivered a great experience in the purchase of More

by michaelparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Jan 23, 2022 -

Hendrick BMW responded

Michaelparks, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW. Thank you, and have a fantastic day!

November 27, 2021

My salesperson Deon Dawkins at Hendrick BMW was great. The experience of getting a new car during the midst of the current chip shortage was stress free because Mr. Dawkins explained the process of orderi More

by Ms. Little
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deon Dawkins
Nov 30, 2021 -

Hendrick BMW responded

Ms. Little, thank you for sharing your positive experience! We hope you have a great day!

November 21, 2021

Jeff Shinn sold us our third BMW on November 20th 2021! Jeff’s professionalism and knowledge of BMW should be emulated by all sales personnel. Thanks again for a great experience in purchasing another ulti More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn (sales person) and Ryan Armstrong (finance person)
Nov 23, 2021 -

Hendrick BMW responded

Gary, thanks for your praise and kind comments about Jeff. We are happy to pass along your comments to the team here at Hendrick BMW!

Nov 23, 2021 -

Gary responded

It is a pleasure to share my experience about Jeff. However, please note Ryan Armstrong (finance) did a phenomenal job as well.

November 11, 2021

Jeff Shinn was fantastic! This is my 4th BMW and I love this dealership. Great job! More

by michaelparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Nov 12, 2021 -

Hendrick BMW responded

Michael, thank you for your kind words and this wonderful review! We hope you have a great day!

October 29, 2021

Harold Harris guided my vehicle through the process of normal servicing and state inspections. His explanations were very helpful and his praise of the condition of my car was much appreciated. He even la More

by Jonathan Gerard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Oct 31, 2021 -

Hendrick BMW responded

Jonathan, we're happy you found our staff to be so supportive during your experience here at Hendrick BMW. Thank you, and have a fantastic day!

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