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Hendrick BMW

Charlotte, NC

Overview
Reviews
Vehicles
4.9
767 Reviews
Call Dealership (844) 397-9248
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6950 E Independence Blvd

Charlotte, NC

28227

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Showing 767 reviews

May 19, 2026

This is a great dealership to go to. People are nice and easy to work with and they are willing to work with you More

by ontonio1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Childress Jr.
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May 23, 2026 -

Hendrick BMW responded

Ontonio, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 19, 2026

Great service and the team was fantastic. Knew what our needs were worked with us to meet them More

by tom.rosatelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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May 23, 2026 -

Hendrick BMW responded

Tom, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 19, 2026

Very professional service- had a little mix up with my inspection as they did it last time I had my SUV in the shop - which I thought was a bit 'early' but the tech said it would be fine - went to renew r More

by theresacrowellgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unsure
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May 23, 2026 -

Hendrick BMW responded

Theresa, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 18, 2026

Outstanding experience from initial research, sales, delivery, and setup. I highly recommend Hendrick BMW in all cases. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Holowko, Ian Fiore
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May 22, 2026 -

Hendrick BMW responded

John, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 17, 2026

Really like my service advisor David Owen. Always explains costs upfront. I have been happy with services performed. More

by widgetgirlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owen
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May 23, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about David and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2026

My repair work was done satisfactorly and the technican keep me updated throughout the work. Thumbs up! More

by nkan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saad Mubarak, Anthony Dowless
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May 23, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2026

Customer service consistently goes above and beyond my expectations when assisting me as I'm approached. More

by ckfrait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Owens
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May 23, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 15, 2026

Ben was great to work with. I waited while the service was performed. I only rated a three star because I felt 3 hours was a little bit long to wait for an oil change. Not sure More

by rdjohnson1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Trask
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May 22, 2026 -

Hendrick BMW responded

HI Mr. Johnson, I know we spoke on the phone but wanted to update the review online also. We apologize for your services taking longer than was promised. We take great pride in our speed of service and even when services are more complicated than they were in the past, we have the talented techs and drive to overcome that hurdle. When you visit us next time, we will redeem ourselves and deliver the timeframe in which we promise. I would love to meet you in person the next time you come in. Have a great evening. Thanks, Service Manager Matt Pennell

May 15, 2026

Tim runs the best used car dept period and Andreas is now my go-to salesman. 100% recommended. Hendrick stores really try to do things right!! More

by cmaroulis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim,Andreas,Michael
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May 23, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Tim and Andreas at Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 12, 2026

Awesome job by Phil Allen and team. Very happy with the purchase and recommend them More

by aashokpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Allen
Report | Print
May 14, 2026 -

Hendrick BMW responded

Hi, we are so happy to read such a great review about Philip and Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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