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Hendrick BMW

Charlotte, NC

Overview
Reviews
Vehicles
4.8
594 Reviews
Call Dealership (844) 397-9248
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6950 E Independence Blvd

Charlotte, NC

28227

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Showing 594 reviews

January 09, 2025

DO NOT BUY A USED CAR FROM THIS DEALER. They will assure a thorough conditioning process, become unresponsive, and you will end up spending an extra $2500 on repairs the week after purchase More

by jka
Recommend Dealer
No
Employees Worked With
Grace and Cameron
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Jan 11, 2025 -

Hendrick BMW responded

Jka, Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our Sales Team at 704.535.0885. We'd like to know which dealership you are referring to, Grace and Cameron do not work at this location. Please contact us so we can work with you to make this right.

December 26, 2024

Worked with Jeff Shinn to purchase an X5. It was a great experience. He got most the details worked out before I ever came in to the dealership and the process of trading in my previous vehic More

by Hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Report | Print
Dec 29, 2024 -

Hendrick BMW responded

Hannah, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 21, 2024

Just purchased an X3 from Jeff Shinn at Hendrick BMW and best experience ever purchasing a vehicle. He was fantastic from start to finish. My next car will definitely be bought from Hendrick and Jeff! More

by cshannonbaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Report | Print
December 10, 2024

Just purchased an X7 from Hendrick BMW. The process was smooth and easy and the sales associate Jeff Shinn was very helpful More

by DP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Report | Print
Dec 20, 2024 -

Hendrick BMW responded

Dp, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hendrick BMW

November 23, 2024

We were back wayyyy sooner than expected but Stephen Hughes was who we called. The whole experience was great and he took care of us again. More

by Trilaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Report | Print
Nov 28, 2024 -

Hendrick BMW responded

Trilaney, we are so happy to read such a great review about Hendrick BMW and Stephen. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2024

Just brought BMX X6 competition package … car looks great ….. but what really sold me was the service provided by Jeff Shinn ….. outstanding !!!!! Really professional and courteous…. Wish every dealership ha More

by Ftrelles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Report | Print
Nov 28, 2024 -

Hendrick BMW responded

Ftrelles, we are so happy to read such a great review about Hendrick BMW and Jeff. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2024

I have been a customer for about 4 years at Hendrick B. MW independence and Mariano Rago is my adviser. She has been fantastic. We have had to go through several things fixing my car, but I cannot imagine More

by Thabershaw45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana rago
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Nov 10, 2024 -

Hendrick BMW responded

Thabershaw45, we are so happy to read such a great review about the Hendrick BMW team. Please don't hesitate to reach out to us if there's anything more we can do!

October 25, 2024

Thank you Conor Coughlin our salesman at Hendrick BMW. Philip Allen (finance) and the entire team work great together. I love my new car! More

by MLChoate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Coughlin
Report | Print
Oct 29, 2024 -

Hendrick BMW responded

Mlchoate, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 07, 2024

MARIANA RAGO IS THE BEST HANDS DOWN! SHE HAS BEEN MY SERVICE ADVISOR FOR THE PAST 5 YEARS AND I JUST ABSOLUTELY ADORE HER. HER CUSTOMER SERVICE IS IMPECCABLE. I HIGHLY RECOMMEND HER TO A More

by Belinda Fryar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARIANA RAGO
Report | Print
Oct 10, 2024 -

Hendrick BMW responded

Belinda, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 05, 2024

This is my second time working with, Jeff Shinn. He’s fantastic and got me the car of my dreams. More

by Montana.Greyerbiehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Shinn
Report | Print
Oct 09, 2024 -

Hendrick BMW responded

Montana, we are so happy to read such a great review about Hendrick BMW and Jeff. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick BMW!

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