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Hendrick BMW
Charlotte, NC
634 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 634 reviews
August 22, 2025
Fair, honest, timely service. I would definitely recommend Hendrick BMW Service to others. They have never tried to sell me anything I don't need and have always been honest abo I would definitely recommend Hendrick BMW Service to others. They have never tried to sell me anything I don't need and have always been honest about pricing and recommendations. More
by MomOf3
Employees Worked With
Saad
August 22, 2025
Excellent customer service - efficient, great video detailed assessment of car and proactive focus on appropriate car maintenance. And excellent customer focused communication. Well worth the drive detailed assessment of car and proactive focus on appropriate car maintenance. And excellent customer focused communication. Well worth the drive from SC for their service! More
by Pam
Employees Worked With
Saad Mubarak
August 20, 2025
We count ourselves very lucky to have had decades of having Saad Mubarak as our service representative. He's earned our respect and trust many times over. Having a service rep of this caliber is a big r having Saad Mubarak as our service representative. He's earned our respect and trust many times over. Having a service rep of this caliber is a big reason we've now bought 4 vehicles from Hendrick and are likely to buy the next one there as well. More
by cravenxx
Employees Worked With
Saad Mubarak
August 16, 2025
Excellent service team. Summary of car status was well documented, and easy to understand. Service completed within expected timeframe. Summary of car status was well documented, and easy to understand. Service completed within expected timeframe. More
by cornwell.carl
Employees Worked With
Gillian K.
August 16, 2025
Great experience as usual. Always a pleasure working with Mr. Saad Mubarak. His courtesy and professionalism are greatly appreciated. Always a pleasure working with Mr. Saad Mubarak. His courtesy and professionalism are greatly appreciated. More
by fredrickdbs
Employees Worked With
Mr. Mabarak and Tyler.
August 14, 2025
Disappointed. I was there 3.5 hours for an oil change. Had a 9:30 appointment and did not leave till after 1:00 all they did was change the oil. I was there 3.5 hours for an oil change. Had a 9:30 appointment and did not leave till after 1:00 all they did was change the oil. More
by marney888
Employees Worked With
I don’t remember.
