Hendrick Acura Southpoint
Durham , NC
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551 Reviews of Hendrick Acura Southpoint
Performance Acura cares about their customers and it shows in the quality of their work. All the service advisors are very nice and, more importantly, very knowledgeable. shows in the quality of their work. All the service advisors are very nice and, more importantly, very knowledgeable. More
Our 2010TSX is due for annual inspection. I went to local garage, but the wait time is at least 2.5hrs. So I came to nearby Acura dealer and it only took less than an hour with a free car wash service as we garage, but the wait time is at least 2.5hrs. So I came to nearby Acura dealer and it only took less than an hour with a free car wash service as well. The Wi-Fi equipped wait area is comfortable, it's truly a pleasure experience. John Prillaman is as courtesy as can be. I like this dealership. More
I have lived in this area for 10 years and have never once taken my vehicle for service anywhere else. Nor have I purchased a car anywhere else. The service is fantastic. I recommend Performance Autom once taken my vehicle for service anywhere else. Nor have I purchased a car anywhere else. The service is fantastic. I recommend Performance Automall to everyone! My In-Laws who live 45 minutes away use Performance as well. Top-Notch!! More
the customer service was great as well as the eagerness to help. It was refreshing sine customer service seems to not be important at other places anymore. to help. It was refreshing sine customer service seems to not be important at other places anymore. More
Performance Acura Senior Sales Representative Brian Smith took pains to ensure I was completely aware of all the features of Acura RDX I was interested in. After I purchased the car he very patiently went ov took pains to ensure I was completely aware of all the features of Acura RDX I was interested in. After I purchased the car he very patiently went over every detail of the car to give me a comfort level that I have not experienced with the purchase of other cars. More
In sum, Performance delivered service to match the brand--understated luxury. Straight-up, low-key, service-oriented, friendly. Buying your Acura should add to, not detract from, the experience of o brand--understated luxury. Straight-up, low-key, service-oriented, friendly. Buying your Acura should add to, not detract from, the experience of owning one, and these folks obviously get that. It was worth a five-hour round trip. They will certainly get first crack at our next Acura and we're already recommending them. More
Car buying and service the way it should be. Low key, very efficient with professionals who know the products they are selling and how to communicate with customers. Upfront and transparent in their deal very efficient with professionals who know the products they are selling and how to communicate with customers. Upfront and transparent in their dealings, Performance Auto understands how a modern company should function and operates that way. There is really no reason to go anywhere else. More
This was my fourth car purchased at this dealer and the experience has always been "great". The sales staff are always low-key, not pushy, so that I never feel intimidated into buying a vehicle. They mak experience has always been "great". The sales staff are always low-key, not pushy, so that I never feel intimidated into buying a vehicle. They make a great effort to help my wife and I understand all the new electronics of the current models. John Prillaman in the service department has always been very courteous and attentive to our maintinance schedule and makes us feel very special in spite of the heavy schedule that appears to be happening in the service dept. We have recommended this dealer to three neighbors who had not previously owned an Acura but did purchase one after talking to Sylvester and other staff members at Performance. We will continue to do so. We love our new 2013 RDX! More
from the time I walked in the door and was greeted, to the time I picked up my car, all was handled efficiently, professionaly and with a smile. All available discounts applied without asking, and the the time I picked up my car, all was handled efficiently, professionaly and with a smile. All available discounts applied without asking, and the loaner was dealt with without fuss. Excellent! More