Hendrick Acura Southpoint
Durham , NC
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551 Reviews of Hendrick Acura Southpoint
Excellent Customer Service I took my Acura RDX in for my first oil change and was very impressed with the customer service ethic a t Performance. From the scheduling of my appoi I took my Acura RDX in for my first oil change and was very impressed with the customer service ethic a t Performance. From the scheduling of my appointment with Laura over the phone to the service tech Cam at the dealership I was treated with respect and courtesy. More
Performance Acura Service team Cam was very helpful and thorough in getting my car serviced. I always take my MDX to the dealership since it is easy. The positive atmosphere in the Cam was very helpful and thorough in getting my car serviced. I always take my MDX to the dealership since it is easy. The positive atmosphere in the office is also nice- everyone is friendly and helps each other out when busy. More
Great customer service Despite my hectic morning and late arrival, Joel did everything to turn the day around. Joel and Craig (mechanic) made sure we were all on the same p Despite my hectic morning and late arrival, Joel did everything to turn the day around. Joel and Craig (mechanic) made sure we were all on the same page. They kept me advised of their progress and let me know what was needed now and what to plan for in the future. More
Very pleased with Paul Ritchie's help in my RDX purchase. After researching many SUV's online, I finally decided to test drive the RDX at Performance Acura. I was very fortunate to have Paul Ritchie assistin After researching many SUV's online, I finally decided to test drive the RDX at Performance Acura. I was very fortunate to have Paul Ritchie assisting me. On the test drive, he explained everything to me and gave me many opportunities in and out of the car to ask questions, even calling me the next day. He is quite personable and thorough. If you are looking for an Acura, I highly recommend Paul. More
Excellent routine servicing Brought in my 2013 Acura TL for oil change and got that taken care of as well as a tire rotation. Joel did an excellent job taking care of both me a Brought in my 2013 Acura TL for oil change and got that taken care of as well as a tire rotation. Joel did an excellent job taking care of both me and the car. Joe was a pleasure to work with and I was entirely satisfied with the service and delighted to get my car washed as an extra benefit. More
Great experience and great customer service I had one of the best experiences when buying a new car at Performance Acura. I had the pleasure of dealing with Paul Ritchie and he was great to wor I had one of the best experiences when buying a new car at Performance Acura. I had the pleasure of dealing with Paul Ritchie and he was great to work with. The knowledgeable staff and great customer service made the entire process very enjoyable. Unfortunately two days after I purchased my car it was terribly damaged in a bad hail storm and it requires extensive body work now. Even though Performance Acura has no obligation to help me in my situation, Paul and the Performance Acura team were more than happy to assist me with a rental car while my new car is in the shop. The customer service is top notch and I would recommend this store to anyone looking to buy a new or used car. More
Very helpful staff Paul Ritchie was excellent in helping us to choose the right car for us. He followed up quickly when we had questions. He has called us to see if we h Paul Ritchie was excellent in helping us to choose the right car for us. He followed up quickly when we had questions. He has called us to see if we have any question after buying the car. All round we had a good experience from all the staff particularly Paul in buying an Acura RDX More
Very friendly and helpful! We had great service in buying our car yesterday from Bill Crosier. He was very helpful and everyone we met were so friendly. We would definitely come We had great service in buying our car yesterday from Bill Crosier. He was very helpful and everyone we met were so friendly. We would definitely come back! More
Excellent experience! Worked with Paul Ritchie to lease a 2017 Acura ILX and he gave exceptional customer service. Came into the meeting fully prepared and made the entire Worked with Paul Ritchie to lease a 2017 Acura ILX and he gave exceptional customer service. Came into the meeting fully prepared and made the entire process very easy and personable. Would highly recommend working with him for your new car needs! More
Easy Going Experience Let's be honest. No one really enjoys thinking about all the particulars of buying a car - at least I don't. I was guided to Performance Acura through Let's be honest. No one really enjoys thinking about all the particulars of buying a car - at least I don't. I was guided to Performance Acura through True Car - and got an email from Kyle letting me know they had the vehicle I was interested in. I was paired with Bill Crosier in Sales - and I am happy to say my experience didn't suck. Bill knew all the particulars of the RDX - and he was really easy to work with. I had been driving the same car for over 10 years - but I am happy to say I did end up purchasing the RDX at the end of the day. Good folks here. They're easy going - so come in and ask for Bill. He's cool. More