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Hendrick Acura Southpoint

Durham , NC

4.9
551 Reviews

212 Kentington Dr

Durham , NC

27713

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551 Reviews of Hendrick Acura Southpoint

January 19, 2020

Great experience every time I come in! The dealership is always clean and they have great snacks/coffee. My service advisor kept me informed on my vehicle. More

by Azucena
Recommend Dealer
Yes
Employees Worked With
Cameron Wiese
Jan 21, 2020 -

Hendrick Acura Southpoint responded

Azucena, we're glad to hear you enjoyed your visit! Thank you for sharing your feedback, and if you're ever in need of more help, please let us know!

January 17, 2020

John Prillaman was extremely helpful and provided me with a loaner vehicle when requested - while I was sitting at the dealership and had not originally coordinated More

by stmarm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillaman
Jan 21, 2020 -

Hendrick Acura Southpoint responded

Stmarm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint! Thank you for your recommendation, and have an amazing day!

January 16, 2020

I had exceptional service. My service consultant was very professional, informative, and courteous. He had a courtesy vehicle setup and ready to go for me when I arrived and when my car was ready, he had it More

by beyoung29
Recommend Dealer
Yes
Employees Worked With
Daniel McCaffrey, Katelyn Spinner
Jan 17, 2020 -

Hendrick Acura Southpoint responded

Dear beyoung29, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Thank you so much for sharing your feedback, and if you have further needs or questions, please reach out!

January 15, 2020

Andrew Gloc is a superb Acura manager. I have a potential problem, contact him, fears are gone, my car is taken care of, I have transportation for my appointments, I get updates, and Andrew let’s me know whe More

by tamron4641
Recommend Dealer
Yes
Employees Worked With
Andrew Gloc
Jan 16, 2020 -

Hendrick Acura Southpoint responded

Tamron4641, thanks for your praise and kind comments about our team! We are so glad to hear that you enjoyed your visit. Please let us know if we can be of more assistance!

January 15, 2020

Great service John Prillaman always makes sure that everything is done right the first time. Bought our 2nd Acura mainly due to the service department. If I purcha More

by sdwatkins92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillaman
Jan 16, 2020 -

Hendrick Acura Southpoint responded

Sdwatkins92, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us! We are so happy to hear that our Service department has made such a positive impression! We are happy to have you as part of the Acura Southpoint family, and we look forward to helping you next time!

January 14, 2020

Annual Inspection Had my RDX inspected yesterday. Scott Price took care of everything. It was a great experience as usual! I highly recommend Hendrick Acura Southpoint More

by Sujan Gulati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Price
Jan 16, 2020 -

Hendrick Acura Southpoint responded

Hi Sujan Gulati, thank you for taking the time to leave a review for us at Hendrick Acura Southpoint. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you!

January 11, 2020

Annual inspection I had an excellent experience yesterday when my Acura TSX was give its annual inspection and service. I used concierge service and the car was picked More

by montrosegdn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Prillaman
Jan 13, 2020 -

Hendrick Acura Southpoint responded

Dear montrosegdn, thank you for your great feedback! We are happy to have you as part of our Acura Southpoint family and glad that you have enjoyed working with our team. Please let us know if there is anything more we can assist you with!

January 09, 2020

I had a wonderful experience at Acura. My car had to stay overnight & they provided a shuttle to my home. When my car was ready I didn’t have a ride to pick it up & Aaron McLean sent someone to get me More

by Dcannon0250
Recommend Dealer
Yes
Employees Worked With
Aaron McLean, Katelyn Spinner
Jan 13, 2020 -

Hendrick Acura Southpoint responded

Dear Dcannon0250, thank you for your wonderful feedback! We are glad to hear that Aaron was so helpful in getting you back on the road. Please let us know if there is anything more we can assist you with!

January 04, 2020

Our experience with Hendrick Acura was wonderful. Our salesman Edgar was very helpful and patient with us. I would recommend anyone to work with him. Mohamed in financing was very nice and easy to work w More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Murphy
Jan 08, 2020 -

Hendrick Acura Southpoint responded

Angela, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Southpoint! Thank you for your feedback, and if you have any further questions, please don't hesitate to reach out!

January 02, 2020

Great experience purchasing a CPO RDX. Staff very friendly, Russ was a pleasure to work with and very communicative. Would recommend to others for future purchases. More

by jjpuza
Recommend Dealer
Yes
Employees Worked With
Russ Buxton
Jan 06, 2020 -

Hendrick Acura Southpoint responded

Jjpuza, we're so glad that we were able to go above and beyond your expectations! Thank you for your recommendation, and have an amazing day!

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