Hendrick Acura Southpoint

I drive over an hour to have my 2020 Acura MDX maintenance service because of the high quality, thorough inspection and friendly staff. They even have a shuttle to the Southpoint Mall where we hav maintenance service because of the high quality, thorough inspection and friendly staff. They even have a shuttle to the Southpoint Mall where we have lunch while we wait for them to take care of our car. They also wash and clean car. I highly recommend. More

The service team is client-focused, well grounded in sharing complex information in a way that’s totally understandable, displayed excellent communications throughout process, and graciously provided a sharing complex information in a way that’s totally understandable, displayed excellent communications throughout process, and graciously provided a loaner which kept my schedule on-track while Acura was serviced. More

The service staff are always professional, courteous and very helpful. Jamie Dzencelowcz kept me updated on status of my repairs in real time. very helpful. Jamie Dzencelowcz kept me updated on status of my repairs in real time. More

Since I’ve been taking my car to Acura Southpoint the people there are very friendly and they don’t make you wait long. They really welcome you when you get there.. I would recommend them to friends and people there are very friendly and they don’t make you wait long. They really welcome you when you get there.. I would recommend them to friends and family. More

Jamie was really timely and professional! !! He was proactive and was communicating in a timely manner!!! Thank you jamie. !! He was proactive and was communicating in a timely manner!!! Thank you jamie. More

They took very good care of my car’s needs with kind interpersonal consideration my my needs while my car was in the shop! interpersonal consideration my my needs while my car was in the shop! More

Appreciate having private work space available while waiting for services to be completed. Airy and light-filled atmosphere rather than sitting in a "closet." Would like some discrete directional arrows waiting for services to be completed. Airy and light-filled atmosphere rather than sitting in a "closet." Would like some discrete directional arrows on pavement at traffic circle when exiting parking area. More

Andrew Gloc did a great job explaining what was needed and what the cost would be. He checked in with me during the service. He was very pleasant and knowledgeable. Thank you and what the cost would be. He checked in with me during the service. He was very pleasant and knowledgeable. Thank you More

No star lost. Four stars gained. Need more extensive experience to commit to greater performance rating. This most recent experience excellent, but previous one Four stars gained. Need more extensive experience to commit to greater performance rating. This most recent experience excellent, but previous one months ago tended to overprice for service required. Got service performed in that case for considerably less. More

Always receive excellent customer service here. Clinton Harrison was professional, informative and courteous. Kept me intend every step of the visit. Clinton Harrison was professional, informative and courteous. Kept me intend every step of the visit. More