Hendrick Acura Southpoint
Durham , NC
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552 Reviews of Hendrick Acura Southpoint
This was the easiest dealership I have worked with. I was in and out in 2 hours. Cameron Wiese was efficient but also made sure that everything was covered. I recommended anyone to go see Cameron Wiese I was in and out in 2 hours. Cameron Wiese was efficient but also made sure that everything was covered. I recommended anyone to go see Cameron Wiese at Hendrick Acura at Southpoint. More
I have always received excellent service here. Jamie D. kept me notified in a timely manner regarding the process and additional recommendations. The ease of obtaining a loaner is definitely a Jamie D. kept me notified in a timely manner regarding the process and additional recommendations. The ease of obtaining a loaner is definitely a plus. More
Always a fast and friendly customer experience! I definitely don’t mind hanging out there, getting work done and sipping chai lattes while they make videos of my car. My only complaint would be the I definitely don’t mind hanging out there, getting work done and sipping chai lattes while they make videos of my car. My only complaint would be the dealership pricing on parts and labor. For example, I went for a 100,000 maintenance and found the same service, almost as good for half the price. More
Andrew Gloc is an exceptional person and excellent service representative. Entire experience was excellent. Look forward to coming back service representative. Entire experience was excellent. Look forward to coming back More
Cameron Wiese was the service advisor. My son took the car to be serviced. He said Cameron gave a thorough explanation about what services were completed, what was needed, and what was rec My son took the car to be serviced. He said Cameron gave a thorough explanation about what services were completed, what was needed, and what was recommended. I like the video feature that you receive thru text message because I could see and hear what the car needed! More
Always a great experience. I had my vehicle serviced here again. Everyone was very attentive. My sales guy, Jacob saw me waiting & came over to say hello. He also asked to be s I had my vehicle serviced here again. Everyone was very attentive. My sales guy, Jacob saw me waiting & came over to say hello. He also asked to be sure I was still happy with my car. (No pressure at all, just genuinely cared) I got an oil change & state inspection, but upon arrival was told the inspection machine was down & they were waiting for a part. They had a solution already lined up! They took my car over to a neighboring dealer to get inspected! My vehicle service was completed quickly. My car was vacummed out and washed. Hendrick Acura strives for a higher level of customer service and they certainly achieved that goal with me...again! Highly recommend this dealer. More