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Helms Bros., Inc.
Bayside, NY
2,231 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,231 reviews
June 28, 2023
The salesperson Micheal is really intelligent person , explains everything clearly, no sales pressure, Get my things done in two days. explains everything clearly, no sales pressure, Get my things done in two days. More
by Mike
Verified Customer
June 27, 2023
Jeffrey is the penultimate salesperson. Helpful, knowledgeable, instructive and making himself available when needed. My second lease with his help. Helpful, knowledgeable, instructive and making himself available when needed. My second lease with his help. More
by JBrass
Employees Worked With
June 17, 2023
Andrea was very helpful, pleasent and put up with a lot distractions. Also put my car in my driveway distractions. Also put my car in my driveway More
by DON80
Employees Worked With
June 12, 2023
Avoid *Michael Nekava* at all cost! !!!!!!!!!!! Avoid *Michael Nekava* at all cost!!!!!!!!!!!! Avoid *Michael Nekava* at all cost!!!!!!!!!!!! Message to him: You only work for merce !!!!!!!!!!! Avoid *Michael Nekava* at all cost!!!!!!!!!!!! Avoid *Michael Nekava* at all cost!!!!!!!!!!!! Message to him: You only work for mercedes; you are not mercedes. I bought my first car here so came back to the place. *Michael Nekava* is really rude and impatient from the beginning (out of nowhere) and shows no respect. "are you affordable the car? what car you driving now." (sarcastic tone, Ok, maybe I did not dress like rich that day). He talks to me like I owes him money or he is my boss. I have repeated my horrible experience to my friends, also my company co-workers -- a group chat of 8k+ people - many of them are like me looking for replacing cars. I hope this comment can raise attention from the management - do not let arrogancy ruins this place. More
by Michael Father
Employees Worked With
June 12, 2023
Mike Nekava gave me the best Ever experience,, Best sales person at Helms bros. Hassle free deal ,,, Picked up my New 2024 GLE suv today ,, sales person at Helms bros. Hassle free deal ,,, Picked up my New 2024 GLE suv today ,, More
by royalstardiamond
Employees Worked With
June 09, 2023
This was my third lease/purchase experience at Helms Bros and all have been orchestrated by Jeff Stampler. In dealing with Jeff, I was exposed to the summit of professionalism, friendliness, thoroughness a and all have been orchestrated by Jeff Stampler. In dealing with Jeff, I was exposed to the summit of professionalism, friendliness, thoroughness and efficiency, which made the process a joy. Our interactions continued post-purchase with help in getting to get the most out of the new vehicle. My dealing with the others in the company and those in the service department have been equally proficient and welcoming. More
by PETER.CHABORA
June 08, 2023
Service was excellent. Recommend to anyone who loves great service. Please check them out. Thanks. Recommend to anyone who loves great service. Please check them out. Thanks. More
by DELSIEHENRY
May 25, 2023
Mikey is the best sales rep . 15 years of relationship with Mikey. Go to Mikey if you need service and deal . 15 years of relationship with Mikey. Go to Mikey if you need service and deal . More
by MRAZA203
May 22, 2023
Jeffrey showed profound professionalism in dealing with customer making you feel you get what you're looking for! I would definitely recommend him to anyone. customer making you feel you get what you're looking for! I would definitely recommend him to anyone. More
by LAMINADOC
Employees Worked With
May 12, 2023
Kathleen was fantastic! She made the whole process very smooth and simple. I would recommend Kathleen and this dealership to any of my friends who are looking for a new Merc She made the whole process very smooth and simple. I would recommend Kathleen and this dealership to any of my friends who are looking for a new Mercedes. More
by GTENNIS588
Employees Worked With
