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Helms Bros., Inc.
Bayside, NY
2,231 Reviews
Helms Bros., Inc. - Sales
208-24 Northern Blvd., Bayside, NY 11361
Helms Bros., Inc. - Service
171-10 Station Rd., Flushing, NY 11358
Helms Bros. was founded in 1934 with the idea that, no matter who you are, you deserve to be treated by a luxury car retailer with gratitude, not attitude. While many fads have come and gone, that unique dedication to client satisfaction has lived on at Helms for over six decades. The reason for our longevity? Simple, at Helms Bros. our people make the difference.
Our showroom is conveniently located one block east of the Clearview Expressway on Northern Blvd in Bayside, NY. Our service and parts department is located right off of Utopia Parkway in Flushing, just five minutes away from our Showroom.
We invite you to experience the friendly sales approach and unmatched service and amenities that has kept Helms' clients coming back generation after generation! We look forward to seeing you in our Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,231 reviews
January 11, 2023
Closest dealer from nlmy house. So friendly & professional. No complaints. It couldn't be better.👍 So friendly & professional. No complaints. It couldn't be better.👍 More
by LETSGOHANS
Verified Customer
January 06, 2023
One of the best dealer. I will recommend to all of my friends. I am so satisfied I will recommend to all of my friends. I am so satisfied More
by JOEKIM0430
January 06, 2023
Best experience ever, Kathleen is a sweet and professional sales, def i will be back in 3 years, thank you to Helms Bros for everything. professional sales, def i will be back in 3 years, thank you to Helms Bros for everything. More
by Carlos
January 04, 2023
The entire process went very smoothly, and Andrea and the management were very professional and friendly. The vehicle was the color I wanted and delivered on time. We are dealing with Helms Brothers for the management were very professional and friendly. The vehicle was the color I wanted and delivered on time. We are dealing with Helms Brothers for the past 16 years and are very satisfied with the Dealership and Service department. Thank you and keep the good work. More
by SAEID0
January 01, 2023
Interpersonal Service Everyone is friendly and polite, no complaints there. Vehicle and Handoff Purchased an EQB 350, the vehicle was charged at handoff, but the wind shield wiper fluid was low after on no complaints there. Vehicle and Handoff Purchased an EQB 350, the vehicle was charged at handoff, but the wind shield wiper fluid was low after one test spray. The charging experience has been abysmal. We were told that our vehicle had free charging for 2 years for 30 minutes a day and that with a Level 3 charger, we could go from empty to a full charge well within that time. This is just not true. Charging from 25% to 80% has taken roughly an hour on average. We were set up in the Mercedes me Connect app and given a card, but left in the dark about all of the different quirks of different charging companies. I have spent hours on end on the phone with charging companies trying to get my vehicle charged. I’m also paying for charging every single time, unless of course I intend on using less than 30% of my car’s battery that day. The app and navigation are not functioning correctly to connect to the chargers and having to call a charging station every time I want to charge my vehicle seems absurd to me. More
by ALEX
December 27, 2022
Michael is the sales person ever. He treats you like family always so pleasant and professional he is on top of everything we might need or want. Excellent He treats you like family always so pleasant and professional he is on top of everything we might need or want. Excellent More
by USABAEZ
December 27, 2022
Pleasant informative transaction. Very help throughout the insurance issues and plate problem. Would recommend Helms Bros Very help throughout the insurance issues and plate problem. Would recommend Helms Bros More
by VBGNIA
December 27, 2022
We wouldn’t go to any other dealer to buy a Mercedes after our first experience at Helms bros. after our first experience at Helms bros. More
by ROHALNHENRY
December 26, 2022
Jeffrey Stampler has been alway dedicated and professional trough the years we have leased our vehicles. Very happy dealing with Helms Brothers Staff. professional trough the years we have leased our vehicles. Very happy dealing with Helms Brothers Staff. More
by MEIKOPUP14
December 25, 2022
The staff, managers and of course my salesman Jeffrey Stampler were top notch professionals. They were well versed on the brand. I will be doing more shopping at Helms Bros. Stampler were top notch professionals. They were well versed on the brand. I will be doing more shopping at Helms Bros. More
by AFERNANDEZ11374
