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Heiser Ford Lincoln
Glendale, WI
1,814 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,814 reviews
September 05, 2025
It has been my go to place for 40 plus years. I was happy to see personal changes to improve our experience Peyton was great I was happy to see personal changes to improve our experience Peyton was great More
by kjdillig
Verified Customer
September 02, 2025
Bruce was very attentive and not pushy. Gave great description of vehicle and answered all my questions effectively and quickly. Really appreciated his service . Gave great description of vehicle and answered all my questions effectively and quickly. Really appreciated his service . More
by wewenkim
August 28, 2025
Drove my car there had to get a tow truck to leave Drove my car there had to get a tow truck to leave ,don't know how battery died there my car there had to get a tow truck to leave ,don't know how battery died there More
by Geoowens
August 20, 2025
Peyton was great, I ordered a new truck and Peyton kept the communication going along the way. Truck was ready when I arrived at the dealership. Very smooth process. the communication going along the way. Truck was ready when I arrived at the dealership. Very smooth process. More
by burbyp
August 19, 2025
I love the dealership I have been going there and working with them for years with them for years More
by MGLORIA896
August 18, 2025
Easy to work with. Willing to listen to my needs, and explaining thins in an understandable way. Willing to listen to my needs, and explaining thins in an understandable way. More
by wendtp
August 18, 2025
I was from out of town on a work trip. Due to all the miles I drove I needed and oil change. They were really nice and attentive. Only took about an hour. Due to all the miles I drove I needed and oil change. They were really nice and attentive. Only took about an hour. More
by FizzyPeach
Employees Worked With
August 16, 2025
Peyton my sales person was great to work with! He worked to get me the car I wanted.. He worked to get me the car I wanted.. More
by RD
August 11, 2025
I had appointment for “the works” oil change. I got nothing showing what was done. All I got was an estimate for charge to remove lug nut. I took my car to Firestone and they removed the lug n I got nothing showing what was done. All I got was an estimate for charge to remove lug nut. I took my car to Firestone and they removed the lug nuts for all tires for no charge. I was told I had 2 bad tire pressure faults. Heiser didn’t tell me this. More
by emcneal1
Employees Worked With
August 04, 2025
Communication is very poor at this dealership. The sales department is not good about checking their messages, and it's up to the client to initiate any communication (including when to finalize The sales department is not good about checking their messages, and it's up to the client to initiate any communication (including when to finalize new purchase paperwork, getting a loaner, repair updates, etc). And it took them three weeks to reimburse me for the tow, which I wasn't suppose to pay for, when my truck had a transmission problem less than 24 hours after I purchased it. More
by sarahprad
