Hardin Honda

Awesome experience i just had a really great experience at Hardin Honda with Robert Klemenz. He helped me find the perfect car for my daughter ! I was really grateful th i just had a really great experience at Hardin Honda with Robert Klemenz. He helped me find the perfect car for my daughter ! I was really grateful that he was really patient with me and helped me find the right car. I recommend Rob Klemenz to anyone who wants to find the perfect car More

customer service It was a great shopping experience at Hardin Honda. Robert Klemenz was very patient, attentive and honest with me. My brother has bought a pilot from It was a great shopping experience at Hardin Honda. Robert Klemenz was very patient, attentive and honest with me. My brother has bought a pilot from him in the past and we will recommend him to our friends as well. Thank you! More

Traded my Hummer H2 for a Hardin Honda Driving all the way to Anaheim to Part with my favorite beast aka my H2 Hummer was better than I imagined! I called 5 dealers trying to get them to ma Driving all the way to Anaheim to Part with my favorite beast aka my H2 Hummer was better than I imagined! I called 5 dealers trying to get them to match Hardin rates and they could not. The drive to party with my cherished Hummer was worth the distance when I got THE best deal and was treated by the best salesman Rob and the finance was quick and I was out the door. I WILL recommned this place to everyone I know - thanks Hardin !! Holly H More

Great dealership Dylan and the finance gentleman (Can't remember name, but he is a Poly grad) made the car-buying process very easy and efficient. They really go out Dylan and the finance gentleman (Can't remember name, but he is a Poly grad) made the car-buying process very easy and efficient. They really go out of their way to help you, and I highly recommend Hardin Honda. More

Dylan Kellison was great The whole process was easy and simple and Dylan was very accommodating while working with me and my father. He presented his sales with an easy going The whole process was easy and simple and Dylan was very accommodating while working with me and my father. He presented his sales with an easy going laid back attitude that made the whole process easy going. More

Good experience Friendly....was very patient and tried the best deal for us .I would recamond the dealer as well as the sales person. Thanks a lot Friendly....was very patient and tried the best deal for us .I would recamond the dealer as well as the sales person. Thanks a lot More

Deception and lies I brought in my 2009 CR-V to have the engine light taken care of. It was on and needed to get a smog. The light needs to be off, in order to get a smo I brought in my 2009 CR-V to have the engine light taken care of. It was on and needed to get a smog. The light needs to be off, in order to get a smog. They told me it would be $350 to fix. They told me it would be ready at 2:00. Then I find out that it should only be about $200 and it should take 1/2 to fix. I was told they would take some money off because I brought this to their attention. I was told the repairman could get it done faster because he has a "helper". Bottom line, I will be looking for a different car service. More

Purchase on Labor Day Weekend Great sales attitude (Phillip), great paperwork guy (Chen), and very helpful admin folks too. We brought in a competitive TrueCar quote and the sales Great sales attitude (Phillip), great paperwork guy (Chen), and very helpful admin folks too. We brought in a competitive TrueCar quote and the sales manager (Erik) honored it for us. We also brought in a competitive loan approval and got a good deal on the APR. Very helpful staff and very polite on a very busy day. More

Service Maintenance I took my car for service as the dashboard was displaying a wrench symbol and the oil gauge indicated a low percentage number. I ended up talking to t I took my car for service as the dashboard was displaying a wrench symbol and the oil gauge indicated a low percentage number. I ended up talking to the Service Manager as I had questions regarding the cost of the service. I explained to her that there was no information on the dealer's website or in the dealer's e-mail reminder. I also expressed to her my dissatisfaction with the previous service experience. I had left the car at the dealership and went to work. I received a phone call while I was working, I did not pay much attention to the message which was about the tires. They recommended that the tires to be rotated, I said yes, and they rotated them. I was charged about $90. I could've had the tires rotated at no charge where I had bought them, at Costco! Previous to this I had the brakes replaced based on a phone call. The manager gave me a copy of the flyer of the type of services (minor, intermediate and major) and the prices. She did not know why the flyer is not posted in the website or in the e-mails reminder. The invoice of today's service given to me displays a "Customer statement of the problem", a statement that I did not state. The service specialist, John Machuca, was fine. More

Something Went Wrong I brought my car in for an oil change and the airbag recall. I felt that the lady that helped me was too serious, like having a bad day. I was the fir I brought my car in for an oil change and the airbag recall. I felt that the lady that helped me was too serious, like having a bad day. I was the first one in line and I was the last one to be dropped off, making me late for work. The driver decided to go drop off the furthest one first. I requested a car wash, which I didn't get until I complaint when I picked up the car, making me late from lunch back to work(again) because I had to wait for it to be done. the car "report card" was not filled out completely and a sticker stating the approx. next oil change was not placed on my windshield. The airbag sensor is now lighting up, so I have to take the car back to be checked again. I always brought both of my Hondas here, but after this, I am having second thoughts. I feel that customer service here is falling short of satisfaction. More