
Hanania Subaru of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
280 Reviews of Hanania Subaru of Orange Park
First-time Subaru Owner It has been 15 years since I purchased my last car and I was nervous about buying a new one, even though I had spent a lot of time researching before It has been 15 years since I purchased my last car and I was nervous about buying a new one, even though I had spent a lot of time researching before making a decision. Kyle King set my mind at ease and took me on a test drive of the Forester. There was no pressure to buy which was one of the things I was nervous about. After the test drive, I spent 2 more days deciding and then went to see Kyle. He made everything easy and was extremely courteous and helpful. He introduced me to everyone I would come in contact with and explained about service and what to do when I came in for service. I can truly say this was a pleasant car-buying experience! More
A GREAT place to buy a new vehicle J. C. Matthews is a great salesman who really knows the features and details about the vehicle. We were looking at the 2015 Outback, along with 3 oth J. C. Matthews is a great salesman who really knows the features and details about the vehicle. We were looking at the 2015 Outback, along with 3 other vehicles. We were most impressed with J.C.'s knowledge and ability to go over the vehicle from bumper to bumper and explain how everything worked. Although Subaru of Orange Park was our first stop in car shopping, J.C. treated us with respect and appreciation for including Subaru in our shopping plans. After looking at the other comparable vehicles, and at another Subaru dealership, we came back to Subaru of Orange Park. We are glad that we chose them. They had the exact vehicle we wanted. Within a few hours of coming in the second visit, we were driving out of the lot with our new Outback. The transfer of license from one vehicle to the new one was smooth. No detail was left undone. I recommend Subaru of Orange Park and J. C. Matthews to anyone who is in the market for a new vehicle. Even if you are not thinking about buying right now, you will love the features and quality of a Subaru. More
Forester Purchase Tyler Hopgood was fantastic to work with. He spent a lot of time with us (several Saturdays) and was extremely knowledgeable about the Subaru product Tyler Hopgood was fantastic to work with. He spent a lot of time with us (several Saturdays) and was extremely knowledgeable about the Subaru products. He even went the extra mile by delivering our car top luggage carrier to our house when we could not fit it into our vehicle. He provided outstanding customer service and we would use him again for our future vehicle purchase. More
Great Service!!! Roger Young and the staff helped me when I was stranded in Jacksonville!! I live in Holmes Beach Fl five hours south and needed to go home! Roger Young and the staff helped me when I was stranded in Jacksonville!! I live in Holmes Beach Fl five hours south and needed to go home! From the moment I was towed in to the moment I pulled off their parking lot I was treated with utmost kindness!!! I had been stranded on I-75 and AAA towed me to Subaru of Orange Park. I was first greeted with "Hello. Do you need anything? Are you ok? Want something to drink? Need a ride anywhere?" My relatives picked me up and all through the next few days when my part was ordered, Roger Young kept me informed every step of the way!! Kindness!! I drive an Outback and this is my second one! Since 1996 these cars have been wonderful. Yet, it is Roger Young and his staff that reminded me why I drive a Subaru!!! More
Great Service We enjoyed our time and our resulting purchase! The employee was very charming and sweet! He got us the best deal and we are happy with the way thing We enjoyed our time and our resulting purchase! The employee was very charming and sweet! He got us the best deal and we are happy with the way things turned out! More
Enjoyable car buying experience and a fun sales person I literally spent two days of my life at the Subaru of Orange Park dealership with a two year old. I bought a slightly used Subaru Outback, my dream c I literally spent two days of my life at the Subaru of Orange Park dealership with a two year old. I bought a slightly used Subaru Outback, my dream car! I was able to take it home over night and show my husband and have my mechanic look it at. Day two I was able to negotiate an even better deal on the car. Elliot was our sales man, and he was really fun to work with. Even my two year old just loved him. I realize that I am a minority because most people come to buy a new car, but I lucked out because there was only one used Outback on the lot and it was in my price range. I was even able to add an amazing bumper to bumper warranty and the protection package at an affordable price! When its time to buy a new car again, either for myself or my husband, I can't imagine going anywhere but Orange Park Subaru! More
Safety like the more expensive cars. Was looking for a car with driver safety while driving. My Outback has filled the ticket.with EyeSight driver assist technology; pre-collision brakin Was looking for a car with driver safety while driving. My Outback has filled the ticket.with EyeSight driver assist technology; pre-collision braking, adaptive cruise control, lane departure warning, Also has; low tire pressure warning, hill holder, rear vehicle detection system, blind spot detection, rear cross traffic alert, lane change assist, and more. This car has filled all the requirements I had in buying a new car plus extras I enjoyed getting as bonus items. I am very happy with this car and already have found many other family members and friends that don't live near me that also enjoy their Subaru's. Have been showing off this car and bragging about it. Happy I switched from a brand I have driven for many years. This is my first Subaru and am impressed with it. Sometime soon it will make a round trip cross country drive. More
WAY better than expected! Exceptional! Bottom line upfront: Subaru of Orange Park EXCEEDED our expectations during our new Subaru buying experience! Excellent price, excellent vehicle (2015 Bottom line upfront: Subaru of Orange Park EXCEEDED our expectations during our new Subaru buying experience! Excellent price, excellent vehicle (2015 Forester), and EXCELLENT CUSTOMER SERVICE!!!! Professional, courteous, and efficient team at this location. Internet manager JC Matthews helped us find the perfect Forester even though we were stationed overseas. Attentive to detail, prompt, thorough, knowledgeable, considerate, professional...these are just some of JC Matthew's attributes, but also descriptive of the entire team. When we finally arrived back in the States and headed to the dealership, we were warmly welcomed and surprised to see our brand new, shiny Forester sparkling out in the morning sun...my wife was overjoyed (smiled during the entire test drive and every time she drives her new car!). We will be buying another Subaru and it will be from the AWESOME team at Subaru of Orange Park! More
excellent sales person this dealership was very clean very nice and friendly accommodated me very well they even worked out the best deal possible for me which allowed me to this dealership was very clean very nice and friendly accommodated me very well they even worked out the best deal possible for me which allowed me to get the car that I wanted they go over and beyond to help you out More
Car buying made easy Was thbest experience I've ever had purchasing a car. Elliot our sales man was efficient, knowledgable, helpful, and a pleasure to work with; the ent Was thbest experience I've ever had purchasing a car. Elliot our sales man was efficient, knowledgable, helpful, and a pleasure to work with; the entire team was fast, friendly, and professional. I would recommend and refer anyone to Subaru of Orange Park. More