Hanania Subaru of Orange Park

Deceptive Practice If you had any vehicle serviced by this area, and your service Advisor was Charles Moore he was not a qualified service manager, but the dealership a If you had any vehicle serviced by this area, and your service Advisor was Charles Moore he was not a qualified service manager, but the dealership allowed him to diagnose car problems... this was told to me by the New Service Manager "Tim" plus they have had possession of my car since sept 2016, More

Worse car buying experience ever No recommending this place to anyone. Salesman was rude, laud, and disrespectful. No respect for military or veteran. Offered me a $20.00 military reb No recommending this place to anyone. Salesman was rude, laud, and disrespectful. No respect for military or veteran. Offered me a $20.00 military rebate on a $30,000 car. A total disgrace.k More

Love my new Forester!! I had a great experience and I love my new Forester! I worked with some great people and got exactly what I wanted. Would send everyone there! I had a great experience and I love my new Forester! I worked with some great people and got exactly what I wanted. Would send everyone there! More

Another great experience! This is the second Subaru we have purchased and Robbie makes it happen! Will be a loyal customer for a long time! Love my subarus! This is the second Subaru we have purchased and Robbie makes it happen! Will be a loyal customer for a long time! Love my subarus! More

Typical Hanania It wasn't the worst experience I've ever had, by far. Some of the staff were polite, but on several visits I've not left with a good impression overal It wasn't the worst experience I've ever had, by far. Some of the staff were polite, but on several visits I've not left with a good impression overall. First was in 2014 when I accompanied a friend who was interested in a manual Impreza. After being informed that there were none in stock, the salesman requested to process a credit application. Kind of a headscratcher, considering that they had nothing he wanted to buy. In March of this year I stopped to look at Outbacks. Saleswoman was polite, but seemed a bit new and unfamiliar. The follow-up calls became excessive - to the point I was being called every day. Dealing with a family funeral at that time occupied my attention, and I had to ask to stop being called. A few months ago, a family member was looking for a new Subaru. We offered invoice plus TTT, they agreed. Pricing sheet came back with invoice plus additional profit. That went back and forth a bit, and when advised we would get back in contact after checking other state dealers, a sarcastic response was received - so no thanks, no sale. Then last month I finally was ready to buy an Outback. Inadvertently I used my ZIP code when processing a form on Subaru.com and it went to this dealer. Again with the calls, and I asked for no more emails or calls. I ended up going elsewhere to buy. Again, not the worst dealer ever, but it feels like a typical Hanania dealer (same as the environment at Volkswagen OP, Hyundai OP, or Fiat OP). If they really focused, I think it could be improved very well. More

Best Dealership I Have Ever Worked With!!! Best experience of car buying I have ever had! Larissa was my sales rep and she was amazing! She answered all of my questions and wasn't pushy at all! Best experience of car buying I have ever had! Larissa was my sales rep and she was amazing! She answered all of my questions and wasn't pushy at all!! We got the best deal and we were out of their quickly! Definitely recommend this dealer if you are going to buy a Subaru!! More

Amazing Service! Service was outstanding! They definitely help you get what you want and need to the best of their abilities. I personally dealt with Sean Kelley and h Service was outstanding! They definitely help you get what you want and need to the best of their abilities. I personally dealt with Sean Kelley and he was great. More

Reneged on price promise I was promised a drive off price on a new forester and vehicle was in process of being delivered to me. At last moment, the managers reneged on price I was promised a drive off price on a new forester and vehicle was in process of being delivered to me. At last moment, the managers reneged on price promised saying they wouldn't sell at promised price. I had given up good offers with other Subaru dealers to buy with this dealer. A week after their decline a sales manager named Heath called me and was blaming salesman for price given to me.. NOT TRUE,! The salesman (Steven) gave me no prices on his own . His boss (sales manager) promised the price promised to me.. It's apparent that Orange Park Subaru can't be trusted and I would never recommend this dealership to anyone. More

Couldn't be happier I walked in the other day and was greeted right away. After taking their time and finding out what I wanted and what was important to me they pulled I walked in the other day and was greeted right away. After taking their time and finding out what I wanted and what was important to me they pulled up the Forester I was wanting. It was beautiful and the rest of the deal went by without a hitch. I was in and out before I knew it. I can say these guys here know what they are doing and really listen! If you are wanting a new car, please, come by and see these guys here! More