Hammonasset Ford
Madison , CT
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400 Reviews of Hammonasset Ford
I worked with James on a used 2007 F-150 purchase. I found Hammonasset online when searching for a used truck. Working with James was relaxed, he was very knowledgable and I never felt rushed or pressur found Hammonasset online when searching for a used truck. Working with James was relaxed, he was very knowledgable and I never felt rushed or pressured. I would come back to Hammonasset again to buy my next vehicle and I would especially work with James again. More
Great experience! Guy worked hard for me. James was very accommodating. Hes not a pushy, shallow salesperson. It was the most "human" experience I ever had at a dealership! accommodating. Hes not a pushy, shallow salesperson. It was the most "human" experience I ever had at a dealership! More
This is my Ford dealership of choice! Great customer This is my Ford dealership of choice! Great customer service for Sales, Financing, Service and Body Work. They all work together to create a great e This is my Ford dealership of choice! Great customer service for Sales, Financing, Service and Body Work. They all work together to create a great experience for the customer. More
Excellent experience! Jillian found the perfect vehicle for me..... I love the Ford Edge! Cherylann was great and showed me....as well as explained every button, bell, and whisle! She by far knows her stuf for me..... I love the Ford Edge! Cherylann was great and showed me....as well as explained every button, bell, and whisle! She by far knows her stuff! Dave was great about my trade. Guy got me in and out of finance smooth! This dealership works well as a team and I have never been more impressed! Thanks for the pleasure of a great purchase experience! More
My husband and I went to purchase a used car at Hammonasset Ford last Monday. We were greeted by Lexi Zila. We had the BEST experience I have ever had at a car dealership. She was friendly, hones Hammonasset Ford last Monday. We were greeted by Lexi Zila. We had the BEST experience I have ever had at a car dealership. She was friendly, honest and professional!. She helped me find a beautiful used car at an excellent price! She went out of her way to make our experience perfect. I was scheduled to pick my new car up the following day. Lexi drove to my house and picked me up on her day off to bring me to the dealership to get my new car!!! I would highly recommend her and Hammonasset to anyone looking for a new or used car. It was by far the best experience I have had! More
James was professional and knowledgable when helping me in making a decision on my Ford purchase. His customer service skills were impeccable as he followed up with me each step of the way. I would highly in making a decision on my Ford purchase. His customer service skills were impeccable as he followed up with me each step of the way. I would highly recommend seeing James at Hammonasset Ford. More
I was attracted to Hammonasset Ford by a truck in tremendous condition and strong reviews of the dealership itself. In my dealings with the Hammonasset, the environment and relationship seemed to be tremendous condition and strong reviews of the dealership itself. In my dealings with the Hammonasset, the environment and relationship seemed to be high quality. The truck was as advertised. I ran into issues however with the sticker cost versus the total cost. While I felt my Sales Consultant James Filley was honest, a blinding sense of excitement befell me. I would caution any potential buyer to take it slow and ask for a complete breakdown of all costs before placing a security deposit or committing to buy. The sticker prices are attractive, but the total cost may not be. The truck itself was as described, however I failed to notice it was missing a spare tire. Mechanically, structurally, and cosmetically, it scored well or above average marks. Again, take it slow, look it over. Be sure to ask for the vehicle's service records. I was told the oil had been very recently changed. A review by my trusted mechanic days after purchase found this to not be the case. They turn it around for pickup in a day, and understandably the interior detail felt a bit rushed. I understand. Everything else checked out and I felt I could trust James. Since delivery he has persisted to check in and make sure it's going well. I very much appreciate this. Overall, I would say my buying experience was clouded by impulse and urge any purchaser, especially on used, high-abuse trucks to carefully and calmly review all the signs and claims put before them. However, it was not all bad. I greatly enjoy the truck and it continues to serve me well. I have put on over 4k miles in 3 months, and I've loved every minute of it. More
I was very happy with the service provided by James and his peers. I actually bought two vehicles because I felt I wasn't getting the run around and felt comfortable. He did not pressure me, but he went his peers. I actually bought two vehicles because I felt I wasn't getting the run around and felt comfortable. He did not pressure me, but he went out of his way to ask me what I needed and offered more than I expected. this is true for the rest of his staff as well. More
Working with James was a great experience. He is not your average used car salesman. Very honest and up front. Not pushy. Made sure the process went smoothly and had the car ready on time. Would definitely r average used car salesman. Very honest and up front. Not pushy. Made sure the process went smoothly and had the car ready on time. Would definitely recommend working with him. More
The dealership is rated great for me because I was taken care of throughout the entire experience. This is my third truck from Hammonassett Ford, I've become a repeat customer due their promptness, courtes care of throughout the entire experience. This is my third truck from Hammonassett Ford, I've become a repeat customer due their promptness, courtesy, and salesmanship. CherylAnn made a smooth transition for me from my 2007 F-150 reg cab long bed truck to a very nice 2012 F-150 Supercrew 6'6" bed to accommodate my carpentry business and my newborn daughter. Thank you CherylAnn! More