Hallmark Hyundai

Comfortable environment Extremely friendly , not pushy this was my third Hyundai purchased with this dealership the crew everyone there spoke as they walked by and brought a Extremely friendly , not pushy this was my third Hyundai purchased with this dealership the crew everyone there spoke as they walked by and brought a soda while I was making up my mind on the car I choose More

Great! Great experience buying my car!!! I would send friends there without any worry. Everyone so friendly and quick to answer any questions for me! Very Great experience buying my car!!! I would send friends there without any worry. Everyone so friendly and quick to answer any questions for me! Very happy More

Horrible experience; never buying any Hyundai again We had purchase a 2011 Sonata from this Hyundai dealership about 4 years ago. This past Thursday, our son was driving it home during rush hour traffi We had purchase a 2011 Sonata from this Hyundai dealership about 4 years ago. This past Thursday, our son was driving it home during rush hour traffic...on the interstate, on a dangerous curve, when the car suddenly, without warning, died. We had it towed to a service shop where we were told that the engine had frozen suddenly. Looking on-line, we discovered that 2011 Sonatas have a known history of sudden engine failure; there are multiple class-action lawsuits being filed. The car has just over 100,000 miles, so is no longer under warranty, but we still owed over $5000 on the car. We went to Hallmark Hyundai, where the sales person was entirely unsympathetic and offered no rebates, no help whatsoever on buying a new car, except for $500 for their now non-functioning car. We have gone to a Nissan dealership and had a much better experience, and will never be buying a Hyundai again, and are now looking into hiring a lawyer to pursue a claim. More

great dealership and staff Just bought my second car from Steve V. at Hallmark Hyundai. Great salesperson and a great dealership. I am always treated fairly and with respect. Lo Just bought my second car from Steve V. at Hallmark Hyundai. Great salesperson and a great dealership. I am always treated fairly and with respect. Look forward to buying my third new one there too! More

Mr. Victor Spencer Mr. Spencer is one of the best sales people I have ever dealt with during my entire buying years. Mr. Spencer is now sales manager and he deserves tha Mr. Spencer is one of the best sales people I have ever dealt with during my entire buying years. Mr. Spencer is now sales manager and he deserves that position very much. What a honest, helpful gentleman he is. This is my second car from Hallmark. More

I couldn't have asked for anything better! The staff at Hallmark Hyundai are very friendly and professional. They answered all my questions and made sure I felt comfortable at all times. The The staff at Hallmark Hyundai are very friendly and professional. They answered all my questions and made sure I felt comfortable at all times. The facility is very clean and welcoming as well. I will recommend that everyone in the market for a new Hyundai go to Hallmark Hyundai. More

Great experience This makes three cars i have bought from this dealership and the sames sales person. That sould tell you what i thank of this dealership! This makes three cars i have bought from this dealership and the sames sales person. That sould tell you what i thank of this dealership! More

Wow! I just moved to Tennessee, my car broke down and I had it towed to the nearest dealership, which happened to be Hallmark. I was worried about what I w I just moved to Tennessee, my car broke down and I had it towed to the nearest dealership, which happened to be Hallmark. I was worried about what I was going to do, the staff from the time I walked in were amazing. They got me into a rental car right away to get to work. When I was told I damaged my motor the staff was there to show me all of my options. A few short hours later I was driving home in my new Elantra. I was so relieved at how cortious the staff was. I was never pressured into a car. I told them what my budget was and they found what I needed. I highly recommend giving Hallmark a visit! More

Excellent Service They listened to my needs and helped me find the right car, even the right color. I could not have been more pleased with the outcome. They listened to my needs and helped me find the right car, even the right color. I could not have been more pleased with the outcome. More

Recall service/Outstanding customer service In March 2015, I took my '08 Sonata to Hallmark Hyundai in Hendersonville for some recall service. I met Sasha in the service dept. who was extremely In March 2015, I took my '08 Sonata to Hallmark Hyundai in Hendersonville for some recall service. I met Sasha in the service dept. who was extremely nice, upbeat, and accommodating. After researching the recalls for my vehicle, and communicating with the folks who actually work on the vehicles, she advised that they would possibly have to keep my vehicle for several days. Sasha then provided a brand new Elantra for my use while the recall work was being performed. Every interaction that I had with Sasha, and subsequently Julie (when I ultimately picked up my Sonata). was very positive. They could not have treated me any better, acting as though I had just purchased their highest priced vehicle, instead of walking out the door without dropping a dime due to all the work being related to recalls. Then, when I stopped by the dealership this morning to verbally express my appreciation to the Manager (John Ferguson), every employee I passed inside said hello and gave me the impression they were happy to see me. John wasn't in, but I will stop by again next week to personally advise him of my experience. It remains to be seen if the service work was performed correctly, but there was no question that the ladies providing the customer service for the Service Dept. were outstanding ambassadors for the dealership. Thank you for the pleasant experience. More