Haley Toyota Certified Pre-Owned Center
Richmond, VA
Filter Reviews by Keyword
By Type
259 Reviews of Haley Toyota Certified Pre-Owned Center
Great dealership and employees. Told Walleed what I was looking for and he provided me with several options. Everyone went out of their way to make sure I was satisfied with my purchase. This was Walleed looking for and he provided me with several options. Everyone went out of their way to make sure I was satisfied with my purchase. This was Walleed's first sale and he did an outstanding job. I highly recommend you visit Haley and ask for Walleed if you are looking for a used vehicle. They have many cars is all price ranges. I will definitely return when I need another vehicle. More
My experience with Mr. Lee and all others involved was very pleasant and my decision to go to Haley Toyota was a great one. Mr. Lee worked very hard to insure that I was happy with my choice of vehicles a very pleasant and my decision to go to Haley Toyota was a great one. Mr. Lee worked very hard to insure that I was happy with my choice of vehicles and I feel that the price was fair. I would recommend Haley Toyota and Mr Lee to family , friends and clients . More
We were driving thru the lot on the 4th of July Mr Lee spotted us and asked if he could help. that day was so hot and we gave him no indication that we were serious car buyers. He invited us in and asked spotted us and asked if he could help. that day was so hot and we gave him no indication that we were serious car buyers. He invited us in and asked for just 5 minutes to see if he could help us find what we wanted.I told him we would go to the car wash and would return.he gave us his card in case we didnt.As promised we return and he had gone on line and found us several potential cars. as I staed this was the 4th of July and no banks were even open we had a situation and needed to buy a car right away Mr.Albert Lee and the managers were willing to let us drive a car from the lot home in order to help. Now I have to ask who does that? Mr. Albert Lee went out of his way to make sure we were satified and we were. Alot of car salespeople want to just sell you a car albrt Lee wants to make sure you are satisfied he was staright forward and honest had a sense of humor but was professional and I would recommend that if you want to buy a car go to Haley first and talk to Albert Lee if he can help he will. More
I CAN NOT THANK ALBERT ENOUGH FOR HIS PROFESSIONAL AND CONSIDERATE ASSISTANCE WITH A MESSY FINANCIAL SITUATION MY WIFE AND I FOUND OURSELVES IN. HE ASSISTED US IN OBTAINING JUST THE VEHICLE AND FINANCING CONSIDERATE ASSISTANCE WITH A MESSY FINANCIAL SITUATION MY WIFE AND I FOUND OURSELVES IN. HE ASSISTED US IN OBTAINING JUST THE VEHICLE AND FINANCING WE NEEDED TO MEET OUR NEEDS. ALBERT IS THE SALESMAN YOU ALWAYS HOPE TO FIND BUT SELDOM DO. ALBERT KNOWS HIS PRODUCTS BUT DOES NOT TRY TO PUSH THEM ON YOU IN ANY WAY. IF YOU ARE IN NEED OF A NEW OR USED VEHICLE, I WOULD RECOMMEND ALBERT TO YOU OR ANYONE. More
Everyone was honest and friendly. They worked with me and made buying a used vehicle easy. The vehicle was at a different location but they had it delivered the next morning simply for me to look at! I highl made buying a used vehicle easy. The vehicle was at a different location but they had it delivered the next morning simply for me to look at! I highly recommend matt and this haley location! More
Matthew was very accomodating arranging for us to test drive the vehicles we were interested in. He arranged to have one vehicle brought from another location so we could drive and compare it with one at drive the vehicles we were interested in. He arranged to have one vehicle brought from another location so we could drive and compare it with one at this location. More
Last week my wife and I were interested in purchasing a used vehicle and came across your dealership as our last stop. Instead we left your dealership with a brand new 2011 Tacoma which we couldn't be happ used vehicle and came across your dealership as our last stop. Instead we left your dealership with a brand new 2011 Tacoma which we couldn't be happier about. Our salesman, Christian Bradberry, was patient and extremely helpful even when dealing with my wife's tactics. Nabeel Rahman equally gave his 100% in helping us finance the vehicle. All in all, my wife and I want to personally thank both men for taking their time (which was past closing hours) and energy in getting us the vehicle we wanted. That speaks alot for their dedication and customer service. Haley Toyota is lucky to have them. More
I found Albert Lee very honest and direct, which was not my previous experience with car dealers. He was easy to deal with, respectful and very genuine, traits I greatly appreciated. We were able to speak f my previous experience with car dealers. He was easy to deal with, respectful and very genuine, traits I greatly appreciated. We were able to speak frankly about my financial situation and he and Mike not only found me the perfect car for my needs, but they found me financing that would work within my budget. I LOVE my car and my overall experience at Haley with Albert and Mike was outstanding. I highly recommend both Albert and this dealership for anyone's car buying needs. More
Working with Haley was one of the best experiences that I've had buying a car thus far! I couldn't have asked for a better salesman better than Albert Lee. Making a major purchase such as buying a car is s I've had buying a car thus far! I couldn't have asked for a better salesman better than Albert Lee. Making a major purchase such as buying a car is stressful enough, and one doesn't like to be hassled or feel like they are being "forced" into it. I did not get his from Mr. Lee. From being to end it was Hassle-Free! Not to mention the excellent customer service I received from everyone there. I even got an excellent deal on my car (2009 Toyota Cambry). I came in there expecting to purchase it for $17,990 and end up getting it for $15,490! No negotiation was required because it had been marked down, even have low mileage! I had been looking for a reliable car for some time now and finally found it thanks to Haley Certified. I highly recommend this dealership to any prospective buyer. You will not be dissatisfied! Oh and ask for Mr. Lee! More
The initial contact was made online.The correspondence and negotiating were done via email. After the selling price was agreed upon, there were several phone conversations requesting information needed f and negotiating were done via email. After the selling price was agreed upon, there were several phone conversations requesting information needed for my loan application. Rand was always friendly, upbeat and thorough. He provided excellent customer service, answered questions immediately and followed through as he said he would in all areas. After I looked at the car "in person" and test drove it, the paperwork only took about 15 - 20 minutes and I drove my car off the lot. It was the best deal and the best car buying experience I've had. I highly recommend buying a car from Rand Hargrave and the folks at Haley Toyota Certified! More