Haley Toyota Certified Pre-Owned Center
Richmond, VA
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259 Reviews of Haley Toyota Certified Pre-Owned Center
This was the best experience I have had buying a car, I highly recommend Haley as well as their team if sales associates. I really was hesitant over past experience but Albert really was nice , friendly he highly recommend Haley as well as their team if sales associates. I really was hesitant over past experience but Albert really was nice , friendly helpful and worked with me and I drove away happy. I will never use another dealership other than this one!!! As well as all my friends and family will be referred to Haley and Albert. Thank you Haley for making car buying an easy task, being 8 months pregnant and buying a car is stressful enough the Haley team made it very easy and stress free. More
Larry Adams and the finance manager took our every need into consideration. They were professional, friendly and attentive. I appreciate their personal touch. They were thoughtful of the hour and a half dr into consideration. They were professional, friendly and attentive. I appreciate their personal touch. They were thoughtful of the hour and a half drive we had to get to the dealership. They treated us with respect despite our less than perfect credit scores. I would encourage anyone in need of a vehicle to go visit Larry Adams at Haley Toyota. I know we will be making future purchases with Larry. More
Mr. Albert Lee greeted us with a smile and gave great customer service. He was prompt on returning calls and keeping my husband and myself informed of the changes with the numbers. Mr. Lee made sure car customer service. He was prompt on returning calls and keeping my husband and myself informed of the changes with the numbers. Mr. Lee made sure car was filled up with gas and informed us of the extra incentives. Mr. and Mrs. Donald Greene would definitely recommend Mr. Lee (Haley Toyota) to everyone. We are very satisfied! More
I was searching for a car and was turned down so many times by other dealerships (due to my poor credit). I kept thinking about Haley Toyota but was intimidated by the big name. When I walked in I was gr times by other dealerships (due to my poor credit). I kept thinking about Haley Toyota but was intimidated by the big name. When I walked in I was greeted by Walter Ford, who was so nice, knowledgeable and professional. He showed me my car and we took it for a test drive. I didn't feel like I was being pressured or tricked into buying my new new Toyota Corolla. Within three hours I drove my new car home! The dealership even took care of the tags and title for me. The next day I left the car's lights on and drained my battery (how stupid!) so I called Walter and he arranged for a tow truck to come and give me a jump, they also took me back to the dealership to see if i needed another battery, since it was late in the evening and the service department was closed, they gave me a nice loaner to drive in the meanwhile. I really appreciate these guys!! More
Albert was incredibly kind and helpful. We didn't come in with the best situation looking for a car, and he was more than accommodating and a pleasure to us. He was very detailed with all of our ques come in with the best situation looking for a car, and he was more than accommodating and a pleasure to us. He was very detailed with all of our questions, and very personable so he was easy to talk to. He and the business manager, Michael did everything in their power to make sure that we left there completely satisfied, and went above and beyond to make sure we got into a car, whereas others had simply turned us away. So appreciative for all of their help, and will definitely be recommending them to anyone looking for wonderful service, and people willing to work to help you. More
I first looked online for a place to help me because my credit was a lil bad this dealership was the first to pop up, it was the easiest and most professional place I ever had to deal with. I contacted the credit was a lil bad this dealership was the first to pop up, it was the easiest and most professional place I ever had to deal with. I contacted them in the beginning of the week and I was buying my vehicle buy Friday..they kept me posted every step of the way.thru emails and phone calls.Ultimately the be More
Buying a car at Haley Toyota was an excellent experience. Every other dealership I went to in the metro-Richmond area did their best to prey on what they thought was my car buying inexperience, probably beca Every other dealership I went to in the metro-Richmond area did their best to prey on what they thought was my car buying inexperience, probably because I'm a single female. Everyone in the dealership was respectful, and I never felt manipulated or coerced. The following people were especially wonderful, with Business Manager Michael O'Hehir leading the way. Rand Hargrave, Sales manager, and Matt King were a close second, with Walter Ford right alongside them. Prices were beyond reasonable. Customer service was outstanding on all levels. Must visit this dealership before purchasing anywhere else! More
When I came into the show room after closing, Walter Ford seemed pleased to meet me and was more than willing to help me in any way that he could. I made the trip to Richmond from North Carolina, and neithe seemed pleased to meet me and was more than willing to help me in any way that he could. I made the trip to Richmond from North Carolina, and neither Walter nor Michael O'Herir seemed in any way put out for having to work late. However, I was unhappy when I learned of the "no-return" policy, until Michael allowed me to take the car home to get inspected by my mechanic (no purchase/return - just take it to your mechanic). I kept the car for two days, it received highest praise from my mechanic, and I bought the car with a comfortable feeling that I was getting the best car I could hope to get for my money. More
matt seemed knowledgable. he was helpful without any pressure.mike was the same way.both made it easy after having done the research before arriving.i would easily recommend matt and the dealership. pressure.mike was the same way.both made it easy after having done the research before arriving.i would easily recommend matt and the dealership. More
Matthew made it very easy for me to purchase my dream car. He was able to get me apporved on line before I came in. This made is very easy for me to know what kinda deal I was getting. I would strongly r car. He was able to get me apporved on line before I came in. This made is very easy for me to know what kinda deal I was getting. I would strongly reccommend to ask for Matthew King! THANKS MR KING!! More