Haley Toyota Certified Pre-Owned Center
Richmond, VA
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259 Reviews of Haley Toyota Certified Pre-Owned Center
A couple of weeks ago I was in desperate need of a car so I went on a search. Everywhere I went either turned me down or had to high of a car note. I finally ended up at Haley certified with Albert, and with I went on a search. Everywhere I went either turned me down or had to high of a car note. I finally ended up at Haley certified with Albert, and with his hard work and dedication I finally got my 2010 Toyota corolla. I'm in love with it. Thank you Albert!!!! :-) More
In writing this review, I am very torn about how I feel regarding my overall experience with Haley Toyota Certified. I was very happy with my salesman Albert Lee. He was very helpful, straightforward, an regarding my overall experience with Haley Toyota Certified. I was very happy with my salesman Albert Lee. He was very helpful, straightforward, and honest. But to be honest, I am not totally satisfied with the vehicle I purchased. I must say that Albert and Haley have made tremendous effort in making things right. So here it is. The same night I took my vehicle home, I noticed several mechanical problems. This was not acceptable, having 3 young children and an infant. I contacted Albert to let him know, and he was right on top of it. He told me to bring it in to them right away. Turns out that the issues were so extensive, my car had to be sent to a GM service center. Five days later, it was ready to be picked up. The problems were fixed, but the fact that I just purchased a car that needed so much work right away set very uneasy with me. It leaves me to wonder if this car was even inspected before going onto the lot. It's very important to me to have confidence in a dealership that they are not selling me a xxx. And I'm not very confident in my purchase at all. I feel like I traded in my car that needed no mechanical work done, for a car that is a money pit. There is still one other issue, that didn't start happening until after my car was returned to me, that needs to be addressed. Also I'm still waiting on volume dials that were missing from my rear stereo. So this review is not my complete and final review. Hopefully, my experience can be turned into a positive one. I will update once I get the dials that were promised to me, and when I get this other issue checked out, and to also allow myself more time to drive around in my car. More
The whole team was absolutely excellent to deal with they made this the best experience for me ever!!!!!! Thank you Michael, Casey, and Albert keep up the good work amazing!!!!!! So professional, very court made this the best experience for me ever!!!!!! Thank you Michael, Casey, and Albert keep up the good work amazing!!!!!! So professional, very courteous, helpful and everyone was so pleasent. Stacey Jordan More
I had a great experience purchasing the car here.Best thing about the team, especially Mr. Walley was the transparency in the purchase procedure. No sales gimmicks but just facts. He genuinely wanted to thing about the team, especially Mr. Walley was the transparency in the purchase procedure. No sales gimmicks but just facts. He genuinely wanted to help make the right decision. Overall the experience was great and would definitely recommend it to family and friends. More
Why did I purchase from Mr. Lee at Haley again? because I Why did I purchase from Mr. Lee at Haley again? because I trust him.. Mr. Lee helped me purchased my first car when I was going though a divorce. My Why did I purchase from Mr. Lee at Haley again? because I trust him.. Mr. Lee helped me purchased my first car when I was going though a divorce. My credit wasn't that great, he make sure I was placed in a safe and clean car that was at my price point. His advance and guidance helped when I purchased my second car, helping me improve my credit rating to a point that this past Saturday, I purchased my third car from Albert Lee at Haley. Some my not think it's not a big deal..but for me, it was a key life moment.. I purcashed the car I've always wanted at the right price, the payment terms I wanted, and at a great interest rate. Mr. Lee, has been just as important as my attorney, insurance agent, or any other professional in my life. His caring, professional, and friendly manner is real. BUY YOUR NEXT CAR FROM ALBERT LEE AT HALEY!!!!!!! C.Correll, Chesterfield,VA More
My experience was great. It's my second time purchasing a car and it was total differrnt from the first time. Albert & Micheal give me 100% +there time to make sure that everytying went smooth. purchasing a car and it was total differrnt from the first time. Albert & Micheal give me 100% +there time to make sure that everytying went smooth. I'm making sure to let family and freind to vist Haley when/while they may be looking to buy a car. Thanks Guys You Were Both Awesome. More
After researching used cars over the internet and taking a couple of test drives at other dealerships, my husband and I looked over the choices at Haley Toyota. The only problem we had was which car to cho a couple of test drives at other dealerships, my husband and I looked over the choices at Haley Toyota. The only problem we had was which car to choose. I came back the next day to see what type of deal could be made. Albert Lee was my sales person. He was very professional and was able to get the deal done quickly and efficiently. I would recommend Haley Toyota to anyone looking for a good car and a good sales experience. More
After leaving another dealership un satisfied, I called Haley. Mr Lee answered the phone and I told him I didn't want to come in because things didn't seem probable. He put no presssure on me and was very Haley. Mr Lee answered the phone and I told him I didn't want to come in because things didn't seem probable. He put no presssure on me and was very understanding and promised that if I decided to come, they would do thier best for me. When I arrived Mr. Lee greeted me at the door. I told him what I wanted and where I wanted my payments. Mr. Lee and the finance manager (Mike) did exactly that. I left the same day with an awesome vehichle and was very pleased with the service. They even gave me free oil changes for life. These guys are highly recomended by me. Keep up the good work! More