Haley Toyota Certified Pre-Owned Center
Richmond, VA
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259 Reviews of Haley Toyota Certified Pre-Owned Center
Hard worker Sean worked hard for over a week to put us in the car we needed. He always keep in contact and let us know everything going on. Very personable and wo Sean worked hard for over a week to put us in the car we needed. He always keep in contact and let us know everything going on. Very personable and would recommend him to everyone. More
They were very helpful and put a smile on face and the keys They dealer was very helpful with me in finding the right car that fit my budget. and I would tell anyone that need a car to go to them because they c They dealer was very helpful with me in finding the right car that fit my budget. and I would tell anyone that need a car to go to them because they can help you get what you need. More
Great Service Wasn't even planning to stop at this dealership, but was glad that I did. Russell was very helpful when purchasing the car and even helped make sure I Wasn't even planning to stop at this dealership, but was glad that I did. Russell was very helpful when purchasing the car and even helped make sure I was able to get my Bluetooth installed the same week. Very pleased with the car and the service, great car for a great price! More
Starter car Russel was a great help! He went out of his way to find me a reliable starter car. Russell made the process painless. Definitely recommend. Russel was a great help! He went out of his way to find me a reliable starter car. Russell made the process painless. Definitely recommend. More
superb service I am very pleased with the service I received when my car was in for a recall and the manner in which I was treated. I am very pleased with the service I received when my car was in for a recall and the manner in which I was treated. More
"Excellent Customer Service'' Always satisfied when I come to Haley's. Sales & service personnel are always friendly, efficient & honest. keep up the good work. I will be back!! Always satisfied when I come to Haley's. Sales & service personnel are always friendly, efficient & honest. keep up the good work. I will be back!! More
Not a Good Experience I have been going to Haley Certified Use since I bought my 2010 Toyota Camry. I have ALWAYS had nothing but good things to say about them. But it all I have been going to Haley Certified Use since I bought my 2010 Toyota Camry. I have ALWAYS had nothing but good things to say about them. But it all changes recently. It began when I needed my car expected this year. I was told that I needed a bulb in order to pass inspection. I agreed to have Haley install it. I waited, and waited and waited. I finally got tired and went to the service desk (spoke with Harry Whittington)... they did not have the part in stock. The had to send out for! I would have liked to have known that before I waited a whole hour after the completion of the inspection. Even after this I came back. This time I came for an oil change. I waited, seeing 3 customers that came after me leave before me. What service is easier than an oil change. When my car was finally done... they suggested that I needed to get my brake fluid flushed. I told them that I had just had it done at another facility less than 2 months ago. He still stood by his recommendation. I took my car back to the other facility telling them what Haley said. The tech popped my hood and showed me the brake fluid... it was clear. I googled a pic of new brake fluid and mine was pretty much the identical. Once I called and told Haley about my issue... they accused me of having a bad day! Needless to say... I will NOT be returning... I will go to the Haley Toyota on Hull St for now on. More
Very Friendly and Excellent Service The experience here is always hassle-free. They are very courteous, upfront about the service options and charges, and expedient. I can always count The experience here is always hassle-free. They are very courteous, upfront about the service options and charges, and expedient. I can always count on great service. More
Above and Beyond From the moment I arrived Mr. Kumar was able to diagnose all our concerns and provide the most cost efficient solutions quickly. Great experience with From the moment I arrived Mr. Kumar was able to diagnose all our concerns and provide the most cost efficient solutions quickly. Great experience with the team and look forward to utilizing their services again. More
Oil change service with the professionals at Haley Toyota Excellent customer service from the Service Department (Mr. Kumar), shuttle driver (John) and Parts salesman.(Mr. Mike Ayala).They were professional a Excellent customer service from the Service Department (Mr. Kumar), shuttle driver (John) and Parts salesman.(Mr. Mike Ayala).They were professional and ensured my service was completed in a timely fashion amd provided me with a ride to work so I had no loss in productivity. Mr. Ayala worked me to locate parts for another vehicle I had a problem with. He was very informative and had a pleasant demeaner. More