Haley Toyota Certified Pre-Owned Center
Richmond, VA
Filter Reviews by Keyword
By Type
259 Reviews of Haley Toyota Certified Pre-Owned Center
Drive off the next day . In a car /truck that you want at a Always willing to give or go the extra mile ,so u can drive as many in your new car. They sold me my first vehicle 2012 tundra. For a great price. Jus Always willing to give or go the extra mile ,so u can drive as many in your new car. They sold me my first vehicle 2012 tundra. For a great price. Just recently upgraded to a crewmax and I'm loving it.I ask for it they made it happen, as always . And this will not be my last time doing business with there. I will and did recommend haley toyota on midlothian to everyone I know who's looking for a new car. Hands down the best dealer in richmond, va. Don't believe me go see for yourself. More
Excellent Everything! I had a great experience from begin to end. The customer services, dedication, pricing, and level of commitment were great. I was never pressured into I had a great experience from begin to end. The customer services, dedication, pricing, and level of commitment were great. I was never pressured into purchasing anyour car but left with the exact car that I wanted and at a excellent price. I would recommend this dealership & sale man, Sean, to complete your transaction anyday! More
excellent service Sean my salesman was awsome the finance guy was great too....I love my camry.............I was in and out with no hassle awsome servive Sean my salesman was awsome the finance guy was great too....I love my camry.............I was in and out with no hassle awsome servive More
Buy Your Next Car From Haley I had such an awesome experience purchasing my dream car from this company. The people were so helpful and the whole experience was fun - and that's I had such an awesome experience purchasing my dream car from this company. The people were so helpful and the whole experience was fun - and that's not a word usually used to describe car buying. Russell Wilson was extremely helpful and knowledgeable and had such patience during the entire process. As did Rand. I couldn't believe how quickly the financing process was completed - and with such a great rate. Michael knew what he was doing and I was in and out of there In no time. I couldn't be happier with the car or with my experience at Haley - they are the best! More
Found the car I desired on line and was pleasantly surprised I went to the Dealership to see the vehicle I'd seen on line and much to my surprise it was actually there and looked exactly like it was presented. I went to the Dealership to see the vehicle I'd seen on line and much to my surprise it was actually there and looked exactly like it was presented. Once on the lot Sean Corbett came across the lot to see if he could be of assistance and from then until we took possession of the Civic we purchased Sean was most helpful and knew his products. I'm looking forward to our relationship from now into the future. More
First car When I first stepped in the building I knew I was in good hands. Sean really made my first car-buying experience wonderful! Thanks so much I am very h When I first stepped in the building I knew I was in good hands. Sean really made my first car-buying experience wonderful! Thanks so much I am very happy More
Not So Good Had a 10AM appointment for a factory recall. Arrived at 9:50AM and was told I would need to wait 2 hours and that service would require another 1 hour Had a 10AM appointment for a factory recall. Arrived at 9:50AM and was told I would need to wait 2 hours and that service would require another 1 hour. I explained that I had an appointment, not a walk-in but was told service was nevertheless backed up. I asked when I could make a future appointment and not wait 2 hours and was told at 8AM each work day only. Bottom line, had a 28 mile round trip, plus toll charges, got nothing done and a TOTAL lack of concern from the service advisor, who said "just the way it is". More
DO NOT GET YOUR VEHICLE SERVICED HERE!!!! I brought my Toyota in when my sunroof became stuck open. Having had this dealership work on my car in the past I knew I was going to over pay. I didn I brought my Toyota in when my sunroof became stuck open. Having had this dealership work on my car in the past I knew I was going to over pay. I didn't expect the outright deceit when they told me I needed a full replacement ($1,200). The service associate (John Haley) told me they couldn't fix it without replacing the entire unit. When asked if they could at least close it for me, they told me they tried everything but couldn't. I elected to pick it up without the replacement in order to get a second opinion. On my drive home, I tried hitting the close button again and after my second attempt it closed fully on its own!!! They charged me a $60 diagnostic fee to do nothing. When I called the GM (Allen Wines) he was rude, unapologetic and extremely unprofessional. I was floored by the negative attitude and a general sense that he didn't care and would not make any attempt to address my concerns. After checking the Better Business Bureau I noticed that this is a common practice for the Haley Toyota Service Center. I would never recommend this dealership to anyone looking to buy a car in Richmond! More
Very surprised and happy!! When I went to Haley Toyota I did not believe there was any chance of me being able to get a vehicle. I was also a little concerned because Carmax h When I went to Haley Toyota I did not believe there was any chance of me being able to get a vehicle. I was also a little concerned because Carmax had really screwed me over 2 years earlier. So there was a bad taste in my mouth when it came to car buying, so to speak. However salesmen David Rodz was very patient and kind with me. He answered all of my questions (sometimes more than once). His manager Michael O'Hehir was very polite and professional. They lowered the price of the extended warranty and the vehicle for me and my payments are at place where I am more than comfortable. I was more than pleased when I left Haley Toyota. Let me also add that I left with a very nice late model vehicle with low mileage. I will definitely tell anyone interested in purchasing a vehicle to go see David and Michael at Haley Toyota at 8301 Midlothian Turnpike. Because Haley has it!!!! More
Bought A Car, Great Service Buying my first car by myself was going to be a challenge and thankfully the knowledgeable help of the staff made my experience far less stressful tha Buying my first car by myself was going to be a challenge and thankfully the knowledgeable help of the staff made my experience far less stressful than I thought. Thank you to Russell and Michael for helping to make my tall task an easy one and an enjoyable one. Cheers guys More