Haley Ford
Richmond, VA
Filter Reviews by Keyword
By Type
107 Reviews of Haley Ford
It was time to replace my venerable Saturn Vue. Since GM shuttered Saturn I started looking to see what other brands had to offer. After a fair bit of research, I narrowed my search to Ford and Toyota and shuttered Saturn I started looking to see what other brands had to offer. After a fair bit of research, I narrowed my search to Ford and Toyota and specifically the Escape and the RAV4. When I decided it was time to 'pull the trigger' on buying a new vehicle I visited a dealership for both. My visit to Haley Ford was very pleasant and a great buying experience. In fact the buying experience there was as close to the experience at Saturn which was one thing that I really liked about Saturn. Mr. Stein was very professional and friendly. After listening to which vehicle line was interested in, what my preferences were and what needs I had to satisify. (I am handicapped, so need specific options so my handcontrols will work.) He very quickly found some that met the criteria, so my only really 'difficult' choice was which color to choose. He also was very helpful in assiting me coordinate getting both my old and new vehicle to the shop where my handcontrols were transfered. The dealerships follow up after the purchase was great and the service department has been stellar when I have returned for my first maintenance visits. I will/would definitely returnt to Haley for future sevice and vehicle buying needs. It is refreshing to find a business these days that make you feel that you and your business are appreciated More
I had the absolute worst experience of my life at this dealership. They are sneaky and dishonest. WILL NEVER purchase from them again! We negotiated one price over an eight hour period. The price we negot dealership. They are sneaky and dishonest. WILL NEVER purchase from them again! We negotiated one price over an eight hour period. The price we negotiated was not the price on the final contract! I have also been mistreated by the service department of this dealership. More
I walked into the dealership to get my old truck ispected and I ended up buying a new truck. My experience was great and I am very pleased with the service I received. and I ended up buying a new truck. My experience was great and I am very pleased with the service I received. More
I had bought a 2010 explorer from Haley, but I needed a lower payment. I called George and explained my situation. He told me to come on in and he would see what he could do for me. With rebates and the lower payment. I called George and explained my situation. He told me to come on in and he would see what he could do for me. With rebates and the 2010 explorer as a trade in I was able to get a 2011 ranger and the payment I needed. I really appreciate George looking out for me and will recommend this dealership to everyone I can. More
Doug Williams was very helpful with answering all our questions through the sales process while we purchased our new Explorer. The thing we liked the most is that he was a NO Pressure kind of salesman an questions through the sales process while we purchased our new Explorer. The thing we liked the most is that he was a NO Pressure kind of salesman and he always SMILED! He did a Great job! Geroge (the Sales Manager)did an Awesome Job as well. Thank You to all. We will highly recommend them to our family and friends for future sales opportunities. Thanks, and Good Job! Mr&Mrs. John M Craig Sr. More
I was very happy,with curtious and prompt service i was givin.George Mastermaker, listen to what i wanted,price & payment.I got over and above deal.Ryan Daly was very helpful,during,before,and after proces givin.George Mastermaker, listen to what i wanted,price & payment.I got over and above deal.Ryan Daly was very helpful,during,before,and after process.I just love my 2010 F-150 King Ranch.I've dealt with George many times, he has always treated with upmost respect,helped any way he could.I will continue dealing with him,sending my family and friends to do business with him and his associates. More
Excellent staff and sales people. Their service after we bought our first car 2 years ago has been outstanding so when we needed a new car we went right back to Haley Ford. The entire Haley Ford team is pr bought our first car 2 years ago has been outstanding so when we needed a new car we went right back to Haley Ford. The entire Haley Ford team is professional and treat us like we are special customers. The sales process was efficient and transparent. More
My husband and I have purchased several vehicles from thsi dealership and it is all because we are extremely happy with the staff. They are all very friendly and courteous and excited to assist. thsi dealership and it is all because we are extremely happy with the staff. They are all very friendly and courteous and excited to assist. More
All of their personnel were very helpful, friendly and appreciative of my business. They were very patient and open with me and sensitive to my needs. Although I have bought many cars over my lifetime, th appreciative of my business. They were very patient and open with me and sensitive to my needs. Although I have bought many cars over my lifetime, this was the best team of people and beat new car buying experience I have ever had. More
I would highly recommend this dealer to friends and family. The team there - the salespeople, sales managers, and finance rep were great to work with family. The team there - the salespeople, sales managers, and finance rep were great to work with More