Haley Ford
Richmond, VA
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106 Reviews of Haley Ford
I am happy to say I had an excellent car-buying experience at Haley Ford South. William Zerull was such a professional and so friendly. I never once felt like I was being given a "sales pitch" or experience at Haley Ford South. William Zerull was such a professional and so friendly. I never once felt like I was being given a "sales pitch" or that I was being pressured into buying a car. I appreciate that William took the time to make my young boys feel included in the process by asking them questions and showing them the "kid friendly" features. Financing was quick and painless, which I appreciated. I would definitely recommend Haley Ford South to friends and family! More
This is easy. I was looking for 2011 Ford F-150 SVT Raptor and I couldn't find one in the greater NCR region of northern VA. When we called Chad he seemingly dropped what he was doing and began the sea Raptor and I couldn't find one in the greater NCR region of northern VA. When we called Chad he seemingly dropped what he was doing and began the search in earnest. He found one in hours, had it delivered and we drove the 3 hours to the dealership the next day to get it. He was outstanding and the truck is amazing. Nice job of customer service from guys who had nothing more than my word that I'd come down and buy the truck. More
Being a 1st time car buyer my experience was excellent! I appreciate Doug the salesman suggestions & comparisons to new & used vehicals that would work well with my finances. I came in to look at vehicals an appreciate Doug the salesman suggestions & comparisons to new & used vehicals that would work well with my finances. I came in to look at vehicals and didn't expect driving away with the new car of my dreams the same day. I am really enjoying the fiesta and in my favorite color! I thought the customer service was outstanding and I know that I have an extended dealership family that will meet my expectations with honesty& friendliness! Thanks again to all of the individuals that made my expericence a excellent one! Keep up the great work! :)The quality of work was excellent too my new car was neat & clean & I apprieciate the individuals for preparing my car to be driven off the lot! More
Will was super-helpful and completely friendly. I've never dealt with a dealer before because of all the horror stories about pressure tactics and other nonsense, but Will made us feel at ease and helpe never dealt with a dealer before because of all the horror stories about pressure tactics and other nonsense, but Will made us feel at ease and helped us pick two cars we are completely happy with! No pressure, but also very efficient and patient with us. The only thing that could be better was price--but for a dealer, the price was really quite fair. More
Wayne Richardson was extremely helpful and made the entire shopping experience a pleasant one. He was understood what I wanted and is extremely knowledgeable. I would definitely recommend Wayne and H entire shopping experience a pleasant one. He was understood what I wanted and is extremely knowledgeable. I would definitely recommend Wayne and Haley Ford to anyone shopping for a new car. In fact, I already have. More
Never did business with them till this week. Jumped on their oil change special. They explained some other problems with my chevy. Trany leak, brakes worn, etc. I will fix some olther time but the tech w their oil change special. They explained some other problems with my chevy. Trany leak, brakes worn, etc. I will fix some olther time but the tech was courteous and easy to talk to. I would recommend Haley Ford. More
To start with I hate car shopping! When I bought my last car 4 years ago it was painful! A friend said I will go with you - it is more fun to shop for a car with someone. I thought she was a little nuts bu car 4 years ago it was painful! A friend said I will go with you - it is more fun to shop for a car with someone. I thought she was a little nuts but I took her up on it and we set off to explore the 3 cars I had narrowed my internet search down to. Stop 1 was unbelievable - salesman wasn't interested in selling me a car. Stop 2 is still hounding me and when he couldn't convince me to buy a new car he had his boss call me. Stop 3 was Haley Ford. I was quite impress by Ben's friendly laid back manner. He wasn't lazy like the first guy - no, he didn't have the car I thought I wanted but he said give me 30 minutes and I'll go get it for you. Saturday night almost dinner time and I was willing to come back on Monday but no he went and got it. It was exactly what I wanted and I like it more each time I drive it. Everything about the transaction from that point on was professional and friendly......not painful at all. I couldn't be more pleased with the experience! I'm still finding it hard to believe after my other car shopping experiences! More
I have bought alot of different cars and consumer goods in many states throughout my life and this without a doubt was the best experience that I have ever had. Mr. Williams was not pushy and actually sol in many states throughout my life and this without a doubt was the best experience that I have ever had. Mr. Williams was not pushy and actually sold me a car that was rigt for me and my budget. I would definitely recommend Haley Ford and Mr. Williams to my friends. Thanks for the great experience. More
All aspects of this purchase were handled exceptionally well. Our first test drive was in a different vehicle of same make and model at Haley. After looking at three other manufacturers and at other loca well. Our first test drive was in a different vehicle of same make and model at Haley. After looking at three other manufacturers and at other local Ford dealerships, the pricing here was the best. Haley sold us our last new vehicle, so we already know the maintenance/service is great. I appreciate the time taken to review the My Touch features. More
Since coming to Haley Ford in 2007, I found very family oriented dealership. I have been made comfortable and important through the years with Haley Ford. I am satisfied with my mechanic Steve Mayo,and eve oriented dealership. I have been made comfortable and important through the years with Haley Ford. I am satisfied with my mechanic Steve Mayo,and everyone in the service department (Paul, Jim, Tracy, Crewes, and the ladies at the cashier desk. They always take care of me when I take my vehicle in for service or to get it detailed. I am treated like a VIP when doing any type of business there. I would recommend this dealership to family and friends in the future. Susan "Wolfie" Smith Proud owner of 2011 Escape More