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Haley Ford
Richmond, VA
106 Reviews
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106 Reviews of Haley Ford
April 20, 2014
new car purchase came into dealership to purchase a new car the customer and knowledge of cars was great honesty was number one with sales department and finance work came into dealership to purchase a new car the customer and knowledge of cars was great honesty was number one with sales department and finance worked hard to find me the best financing great rebates. Over all customer service was great from start to finish car was very clean to drive home would recommend this dealer site to family and friends . B. Miller More
by beverly40
Employees Worked With
Jermaine Dunn
February 21, 2014
This was my first experience with Haley Ford and it was excellent!!! LeDonte Johnson was my salesman and he was wonderful to work with. He was very knowledgeable on the vehicle and everything I wanted he g excellent!!! LeDonte Johnson was my salesman and he was wonderful to work with. He was very knowledgeable on the vehicle and everything I wanted he got me at a very reasonable price. I've purchased many cars over the years but this was the first time anyone has ever gone over the books and all the features inside the vehicle with me. He even synced my phone for me before leaving. He answered any and all questions I had on the vehicle and I never felt rushed, like all he wanted was the sale. We had an unexpected issue with the car when I went to leave, that's when I met Paul. He resolved the issue in a timely manner and got me on my way. I also met Jeff while there, and again another wonderful person. I would recommend Haley Ford to al my family and friends. I don't think I'll ever go anywhere else now after the wonderful experience I had with them. Thank you Donte, Paul and Jeff for making my buying experience wonderful. More
by shanstew
Employees Worked With
LeDonte Johnson
January 22, 2014
I went in for service, as I always do (because the service dept is great!!), and looked at a new Fusion while I was waiting. I ended up buying a new Fusion and got a great deal. No games!! No gimmi service dept is great!!), and looked at a new Fusion while I was waiting. I ended up buying a new Fusion and got a great deal. No games!! No gimmicks!! No hidden fees like freight or rebates that I did not qualify for. The service is always great and now I will never buy any where else. I appreciate the guys being honest and upfront. I got great financing too!! More
by pk13va
Employees Worked With
Paul King
January 15, 2014
The salesman, Billy Stone did a great job of descibing the vehicle and the asociated programs that Ford offered. He made sure I was satisfied and took care of the small details that made a difference. T the vehicle and the asociated programs that Ford offered. He made sure I was satisfied and took care of the small details that made a difference. That's why i chose this dealership and will continue buying Fords. We now own 4 Ford vehicles at home. More
by fhartsoe
December 27, 2013
I called ahead of time to verify that a vehicle was still available, made sure that Mr. Stein knew EXACTLY what I wanted, down to the exact dollar amount before I drove TWO HOURS to see the truck. (four hour available, made sure that Mr. Stein knew EXACTLY what I wanted, down to the exact dollar amount before I drove TWO HOURS to see the truck. (four hour round trip, plus another hour and a half trying to figure out what was going on) On the phone I was told several things, like that he would make sure the monthly payment was withing my budget (which I told him on the phone what that was), the price he told was wrong, when we got there it was 10K MORE than what was quoted to me on the phone, then had the nerve to tell me "well why not finance for 84 months...I did." No sir, what was never part of the deal. Overall this is by far the WORST experience I have ever had with any dealership. I do not recommend them to anyone. More
by hstaton
December 08, 2013
I went into Haley Ford with the notion I was not going to by a car because I had a deal on a Saturn Aura at another dealership on the other side of town. Once I went on the lot and looked at the vehicles, a by a car because I had a deal on a Saturn Aura at another dealership on the other side of town. Once I went on the lot and looked at the vehicles, a Nissan Altima pulled up and LaDonta and I looked in the sticker and noticed the car was practically brand new with only 3000 miles on it. I also noticed the custom runner lights along the door which I fell in love with after that I was sold. LaDonta promised to get me a good deal and he followed through so needless to say I'm very appreciative. More
by damien7100
Employees Worked With
LeDonte Johnson
November 06, 2013
I had a very good buying experience with William Stone at Haley Ford. He took the time to make sure I was buying the car I was looking for. The used truck I purchased was exactly what I was looking for and w Haley Ford. He took the time to make sure I was buying the car I was looking for. The used truck I purchased was exactly what I was looking for and well below KBB value. They gave me a fair trade for my vehicle as well. They took the extra time to make sure my new used truck was immaculate when leaving. I would reccomend Haley Ford because you can look online from any of the Haley dealers to find what you are looking for then bring the car to Haley Ford for purchase. Haley Ford is near my residence so any issues or service can be done close to home. Go see William for your next vehcile, you won't be dissapointed. More
by EDKW
October 31, 2013
LeDonte was a GREAT help, he worked miracles, and we got our first car and did a trade in. If you are looking for a vehicle LeDonte is the BEST at what he does!!!!!!!! Haley Ford is like family now !!!!!!!! our first car and did a trade in. If you are looking for a vehicle LeDonte is the BEST at what he does!!!!!!!! Haley Ford is like family now !!!!!!!!! More
by loveshay123
Employees Worked With
LeDonte Johnson
October 30, 2013
The best customer service Ive ever had. I reccomend them The best customer service Ive ever had. I reccomend them to anybody. I am very satisfied with the purchase. We love the car. Thank you haley ford The best customer service Ive ever had. I reccomend them to anybody. I am very satisfied with the purchase. We love the car. Thank you haley ford More
by jjis23
Employees Worked With
LeDonte Johnson
September 17, 2013
When I went to Haley ford with my fiancé Stuart mills to purchase a new car everyone was and is so friendly I had experienced this before when Stuart bought a new ford Taurus from Haley a year befo mills to purchase a new car everyone was and is so friendly I had experienced this before when Stuart bought a new ford Taurus from Haley a year before everyone is so friendly welcoming the salesman Andy was so patient with me. I was looking ,sitting,driving all these different cars,SUV ,trying to pick Andy was so patient,answered all my questions then I seen her this beautiful ruby red ford fashion ,sunroof she was beautiful then it was the test drive I knew then she was mine everyone there at Haley ford was Very nice and helpful so I bought my first new car thanks to them I will recommend this dealership to everyone matter of fact everyone that ask where did you get this I tell them Haley ford and if you ever want to buy a vehicle go to Haley ford you will not regret this experience Andy showed me all the things my car had and explained everything to me there's so many Andy had my car washed detailed and a full tank of gas Now that's service and followed up with a phone call to make sure everything was going great with my car this whole experience made me a very happy lady with a new car Haley ford number 1 More
by Teriwaters2005
Employees Worked With
Andy, William Zerull
