Haley Ford

I'm not a fan of car shopping or buying a new car. However, my experience at Haley ford was the best I have ever had. Gayle was wonderful to work with and I would work with her again in buying a new c However, my experience at Haley ford was the best I have ever had. Gayle was wonderful to work with and I would work with her again in buying a new car. I highly recommend her and Haley ford! More

This was by far the best dealership experience I have ever had. From the second I walked in on the lot I was greeted by BAM BAM Rodriguez. He showed great interest in helping me. He definitely showed gre ever had. From the second I walked in on the lot I was greeted by BAM BAM Rodriguez. He showed great interest in helping me. He definitely showed great admiration for the Ford vehicles and the Ford Motor Company as a whole. Due to scheduling conflicts I was handed over to Mike Smith and instantly connected with him. Mike showed great interest in who I was as much as he was interested in getting me a great deal. He worked with me and gave me the opportunity to show what I wanted. Once we were on the same page financial wise we found a great vehicle. Once the vehicle arrived from North Carolina and I was called to finalize the purchase as soon as I pulled onto the lot I was instantly excited to see her sitting there in all of her glory. The second I was able to get inside and start her up it was awesome. I am so thankful to both Mike and Bam-Bam for all there help, humor, conversation, interests, dedication to ensuring my complete and total satisfaction. Its employees like the two of them that will keep me excited about making my future purchases with them at Haley Ford. Without question these two gentleman set the standard pretty high. I know thy will not be around forever but I know when I need something they will be the first ones I will ask for. I also want to extend my many thanks and appreciation to Gregory Snyder. He was the man in the end. Got me financed perfectly and ensured I had all the coverage necessary. The most impressive part of this particular buying experience was that neither one of them (Mike, Bam-Bam, or Gregory) made me feel like a number. I know their jobs are to sale. But they were straight to the point and fair. They didn't prejudge me or assume anything about me. They all truly made my experience with Haley Ford memorable. I am glad they showed as much happiness for my purchase as I was to have finally purchased the Ford F-150 XLT SuperCrew. More

I purchased a new Ford truck yesterday at Haley Ford. I usually do not write reviews like this, but I truly overwhelmed by the great service I encountered. Billy Stone and Will Zerull were knowledgeable, h usually do not write reviews like this, but I truly overwhelmed by the great service I encountered. Billy Stone and Will Zerull were knowledgeable, helpful, and very patient. I did not know if I wanted a new or used truck, and they did not pressure me in any way on my choice. However, they answered all my questions and made sure I was very comfortable with my choice. It felt like I was dealing with friends instead of car salesmen. Even today I am 100 percent sure I made the right choice, and Billy and Will are a big reason for that. This was by far the best car buying experience. I highly recommend this dealership and look forward to having them work for me again. More

Hello, I am Velencia Bullock. I initially had an appointment with Haley Ford on 08/28/2013 to diagnose a ticking noise that had gotten louder since I purchased the car from Haley Buick in Richmond i appointment with Haley Ford on 08/28/2013 to diagnose a ticking noise that had gotten louder since I purchased the car from Haley Buick in Richmond in August of 2012. I asked my best friend to inquire about a "used car sheet" while I was waiting, as I was interested in possibly purchasing another car that would be less evasive on gas then my present Expedition. That is when Mr. JC Thompson walked into the service area where I was waiting and politely introduced himself to me and my friends and offered to show us around the used car lot as well as the new car lot to explore my option. As a social science major, I immediately began conducting an assessment of Mr. Thompson through various questions,his ability to speak knowledgeably about the vehicles they sale at Haley's, and eagerness to explore options that might allow incentives to sway my decision on purchasing a new car versus a used car. My impression is that JC was a person of integrity, honor, and pride. Many sales people such as the ones at Haley's Buick on Midlothian Turnpike, will tell you anything to sale a vehicle to you even when it has known defects, but Mr. JC Thompson is quite a reputable sales person and I for one appreciate all the time and energy that he put into assisting me. Although I was unable to decide on purchasing a vehicle today, when I do purchase that next vehicle (real soon) I will be requesting no one other than JC Thompson. Through this event, I also learned that Mr. Thompson served our country and I commend him and thank him for his service in which insured the safety of myself and other American citizens but I truly thank am thankful for his service at Haley's Ford today because I can honestly say that I have finally met a sales person with integrity beyond reproach. Thank you JC and I hope Haley's Ford know that they have an awesome employee worth holding on to!! You will see me again. More

I bought a 2013 Mustang in 2012 from this dealer and was extremely pleased. On 8/20/13 I traded that Mustang and bought a 2013 Ford Fusion from Haley Ford and was again VERY PLEASED... It's very rare when y extremely pleased. On 8/20/13 I traded that Mustang and bought a 2013 Ford Fusion from Haley Ford and was again VERY PLEASED... It's very rare when you leave a car dealer and feel like you got a good deal but that is always how we feel when we buy from this dealer. Not to mention that we wanted specific options with a specific color/interior which made pickings very slim. Will, which works at the front managers desk was AWESOME, he worked 6.5 hrs searching for the car we wanted and ultimately got it for us. Greg, the sales manager, was the finance guy who we signed with on the first car we bought from them and since we were very comfortable with him, he took us to his old office and did our finance paperwork as well. Even the General Manager talked with us and said that if we did not get what we wanted, come talk to him. ( how often does that happen?) I left this dealer with the exact car I wanted, exact color and interior, all the options I wanted and the payment right where I told them when I started. My salesmen, Mike Smith was GREAT. He took care of everything for us. We did nothing but drive off. I will be buying my daughter a car in the very near future and I CAN ASSURE YOU, I will buy from the guys at Haley Ford for the third time. They are Wonderful!!!!! More

On August 16, 2013 I purchased a 2014 ford focus from Haley Ford. I had the pleasure of working with Ledonta Johnson. Mr. Johnson was very professional and qualified in assisting me purchase reliable tra Haley Ford. I had the pleasure of working with Ledonta Johnson. Mr. Johnson was very professional and qualified in assisting me purchase reliable transportation to work. This experience has exceeded my expectations in purchasing my vehicle. I would definitely recommend my family and friends to purchase their vehicles for Haley Ford as well. More

The customer service at Haley Ford is excellent. This was my first time buying a vehicle on my own; I didn't know what I wanted to be exact. The salesman, La Donta Johnson was very helpful. He helped me find my first time buying a vehicle on my own; I didn't know what I wanted to be exact. The salesman, La Donta Johnson was very helpful. He helped me find the perfect car for my family. Not only was he an excellent salesman, he was very knowledgeable of all vehicles as well. Even though I took a while to make a decision, he was very patient. I recommend Haley Ford because the staff is superior. More

I was impressed with how hard everyone worked to get me in a new car, actually a 2012 that fit my budget. I absolutely love it and in less than a month I have already driven 4000 miles. J C is a great sale in a new car, actually a 2012 that fit my budget. I absolutely love it and in less than a month I have already driven 4000 miles. J C is a great salesman and the fact that we are both Marines certainly helped! Semper Fi! I also has the opportunity to use the body shop (a deer on the second week) and service and was very pleased how everything went. I also noticed all the people there work together which helps the customer. Cheers, Justin Cristaudo More

I am new to the area and stopped by Haley Ford on a Sunday. JC met me and I explained to him that I needed service on my Ford Edge. He took my name and number and told me he would set up an appointment Sunday. JC met me and I explained to him that I needed service on my Ford Edge. He took my name and number and told me he would set up an appointment for me. He called me on Monday and had made an appointment for that afternoon. When I arrived, JC met me and introduced me to Paul. Haley serviced my car and had me back on the road in no time at all. I have never had a salesman help with a service matter. I think this is great. More

Haley Ford and Bam Bam made me feel like I was part of the family. It was an enjoyable experience without any unwelcome pressure that made our time at the dealership worth while. the family. It was an enjoyable experience without any unwelcome pressure that made our time at the dealership worth while. More