Haley Ford
Richmond, VA
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106 Reviews of Haley Ford
Like family My husband and I came to Haley Ford to look at a Mustang because a friend recommended it. We were greeted as soon as we got out of the car by Wayne. H My husband and I came to Haley Ford to look at a Mustang because a friend recommended it. We were greeted as soon as we got out of the car by Wayne. He was friendly and not pushy; offered for us to take the Mustang for a drive. We liked the car but didn't make a commitment to Wayne at that point. We had questions about an Explorer also. Wayne showed us 3 Explorers, each being a little different. Wayne answered all of our questions with patience and a good knowledge of the vehicles. My husband and I decided to buy the Mustang and the Explorer! Wayne introduced us to Will (super nice!) and between those 2 guys the paperwork was a breeze. Then we met Jermaine and he was also friendly and efficient. Wayne and Will familiarized us with the electronics and by this time we felt like they were family. Great people make a great dealership. More
Repeat buyer - Same dealer & same model! I purchased a new vehicle from Haley in March of 2010. Loved the expereince and the vehicle. Walked around the lot (HASSLE FREE!) while taking my 2010 I purchased a new vehicle from Haley in March of 2010. Loved the expereince and the vehicle. Walked around the lot (HASSLE FREE!) while taking my 2010 to get serviced. Found a 2013 model still on the lot in March of 2014, fell in love, found my salesman (Wayne Richardson) from my first purchase and bought the 2013 that week! Haley truly is the epitome of customer service. I took my 2010 there for every service and also took it to the collision center there when my vehicle was in an accident. Everyone is a pleasure to work with. Haley truly exceeds my expectations! More
car buying i just wanted to take a moment to thank wayne richardson for the great experience of buying a car at haley ford on april12,2014. the purchase of our 2 i just wanted to take a moment to thank wayne richardson for the great experience of buying a car at haley ford on april12,2014. the purchase of our 2013 explorer was so easy and wayne made the entire process so relaxing.my wife nancy just made a friend with wayne right off.thank you haley ford and wayne for our experience. More
My great experience at Haley Ford This was my first experience buying a truck on my own. I am 20 years old and was very excited about buying my first vehicle all on my own. I live in This was my first experience buying a truck on my own. I am 20 years old and was very excited about buying my first vehicle all on my own. I live in Colonial Heights and i went to Cross Roads Ford because it was closer to my house. I found a truck that I liked, the salesman took my information and was suppose to call me back and I never received a call back. After not receiving a call back I decided to go to Haley Ford. As soon as i pulled into the lot I was greeted by a very nice salesmen, Shawn Adkins. He didn't judge be based off of my age, he showed me the vehicle inside and out and we went on a test drive. From that point on, he put every effort into helping me purchase this vehicle. Its the best and nicest truck I've ever had. I'm so grateful for salesmen like Shawn. They even detailed my truck inside and out for free. I look forward to doing business with them again. They made my car buying experience one to remember. I'll definitely be a customer for life. More
My First vehicle purchase I've never purchased a car and thought the prcess would be very long and drawn out.. Boy was i wrong! Ledonta was super friendly and was able to take I've never purchased a car and thought the prcess would be very long and drawn out.. Boy was i wrong! Ledonta was super friendly and was able to take care of me so i felt like i didn't have to put in any effort! Ledonta made my car buying experience awesome!!! I've already referred 4 people in the market for a car to him. Ledonta gets the job done and im very grateful!!!!! More
They listened to my Families needs in a vehicle. I was looking around for a van that would fill the special needs my Family has. I usually dread the car buying experience because of past dealings wit I was looking around for a van that would fill the special needs my Family has. I usually dread the car buying experience because of past dealings with salesman that were pushy or impatient. I originally thought a Dodge Caravan would probably be the best choice. I did visit one Dealership that had such a van. It was not a pleasant experience! Even though I was tired of all the running around, I decided to visit Haley Ford. I arrived and was immediately greeted with a very friendly, "welcome to Haley Ford". The Salesman introduced himself as Shawn and asked my name. I told Him I was in the market for a Dodge van. Shawn invited me to come in for a moment and rest a bit and asked me why a van? He asked about my Families needs, our budget and from there stated the Dodge van was a great vehicle, but for my Family He wanted me to consider the Transconnect. Shawn pointed out all the features. I loved the fact that it has so much head room! He showed me the difference in gas mileage over the Caravan. I told Him earlier that this was a definite concern of mine! I felt like He and Haley listened to my needs and found the perfect vehicle for me! I never felt pushed or rushed, but really felt like I was making the right decision. I will definitely be back to see Shawn at Haley for our next vehicle and highly recommend them! Thank you again! J.J. More
Karen Coleman I really was not in the market to buy a car at the run punched this one... How ever with the snow that we had messed my truck up and I had no chose bu I really was not in the market to buy a car at the run punched this one... How ever with the snow that we had messed my truck up and I had no chose but to start looking... I started out with another dealership, but the sales person and he was very rude and it changed my mind in getting a car from him... After getting approved I chose to go to the sister dealership and I bumped into Sean Johnson and I explained what went on and he asked me to give him 24 hrs or less and he will work it out... He did and I walked away with a 2012 crysler 200 he took his time I felt bad that I took up most if his day but he made me very happy... I have dealt with Mr. Johnson 10 years ago when I purchased my Drago from him when he worked at another dealer ship...he is GRRRRRRATE..#INMYTONEYTHETIGERVOICE... More
Wonderful Experience I must say my car buying experience was wonderful. LeDonta was an excellent sales man who did not pressure me into buying anything. He was able to ans I must say my car buying experience was wonderful. LeDonta was an excellent sales man who did not pressure me into buying anything. He was able to answer all my questions and get me a reasonable price. More
Customer Service with Sean Johnson When I arrived at Haley Ford on Sunday, April 27th, salesperson Sean Johnson assisted me with the purchase of a new car. His knowledge and expertis When I arrived at Haley Ford on Sunday, April 27th, salesperson Sean Johnson assisted me with the purchase of a new car. His knowledge and expertise helped me to make the right decision in leasing a car. I feel the Sean was very helpful and considerate to our needs and would recommend him to others. Thank you More
Worth my time This is the second time purchasing from Haley Ford and they are like a fine wine. It just continues to get better with time. Wayne & Sean were very de This is the second time purchasing from Haley Ford and they are like a fine wine. It just continues to get better with time. Wayne & Sean were very delightful salesmen to work with. The sales manager William was great to work with when it came to getting us in a new car at the right price. By the way the ford fusion hybrid is an amazing car. My wife and I are loving it so far. I can't say enough about this new experience with Haley ford and highly recommend them. More