Haley Buick GMC Midlothian

This dealership was okay with selling product but prices are getting much high and looking and buying are two different things. Prices and information is high and stuff to get is geeting just as high. are getting much high and looking and buying are two different things. Prices and information is high and stuff to get is geeting just as high. More

Haley has improved their customer service focus since my last service visit. There was a small issue with scheduling, but efficiently explained by service consultant. The service result was explained effect last service visit. There was a small issue with scheduling, but efficiently explained by service consultant. The service result was explained effectively and options clearly presented. More

Came from a store and driver seat would not move forward - being short I had to put books (lucky I had with me) behind my back and I was near Haley so came in. They had the problem corrected in no time - w - being short I had to put books (lucky I had with me) behind my back and I was near Haley so came in. They had the problem corrected in no time - were even going to have Frank bring me to my home if the service was to be lengthy. I am widowed - the car was purchased at Haley and always serviced at Haley - I am very pleased with the relationship More

I had an excellent experience with Haley Buick GMC. The sales rep. and business manager were extremely professional and knowledgeable. They really know how to treat customers! I would definitely recommend sales rep. and business manager were extremely professional and knowledgeable. They really know how to treat customers! I would definitely recommend Haley to all of my friends searching for excellence!!!! More

Great team of professionals from the sales team and management to the finance and service departments. My wife and I brought our kids in to experience the car sale and the dealership. We all enjoye management to the finance and service departments. My wife and I brought our kids in to experience the car sale and the dealership. We all enjoyed our time there and everyone was very courteous to us. We look to purchasing our next vehicle from Haley soon. More

I would recommend this business to anyone who needs help in getting their car repaired. I was greeted in a very respectful way. They answered all of my concerns and I was quite pleased with the cost of my r in getting their car repaired. I was greeted in a very respectful way. They answered all of my concerns and I was quite pleased with the cost of my repairs. More

So why do I rate this dealership this high? Because both salesmen I dealt with were excellent, polite, and MORE than willing to work with my price range and requirements. It IS the first time I've ever hon salesmen I dealt with were excellent, polite, and MORE than willing to work with my price range and requirements. It IS the first time I've ever honestly believed the salesmen at a car dealership were there to assist me as well as make the sale. Make no mistake, I went to other dealerships and dealt with other salesfolks. Many of them were "less than helpful", i.e. either dumping me because I was looking at that time or trying to hard sell me into something I did not want at more money than I was willing to spend. The principle reason I returned to this dealership was Shawn Reed and Mike Switzer. The manager (Levar) was good but honestly I would have never talked to him if Mike or Shawn were tools. More

My experience this time around was not great by any means. I called Bruce the day before and scheduled a meeting to finailze the car sale. I was on time but his greed to handle other sales while he means. I called Bruce the day before and scheduled a meeting to finailze the car sale. I was on time but his greed to handle other sales while he was attending to me really turned me off. I would never do that with my customers. I have bought from Bruce before and i considered him my "new car sales guy" but it was not recipicated. I feel if you have a customer in front of you that has scheduled the time - dont make them sit and right in front of you work on other deals - not cool! Also - the showroom and offices that day were over 90 degrees - i guess the AC units broke. So, on top of sweating while i'm spending $54,000, i had to be told to wait and i got to watch Bruce bounce around to different customers. More

First time at this dealer. Appointment was scheduled by phone a day earlier. Upon arrival, car was quickly assigned to technician and the Service person gave me an estimate of how long to expect to wait, phone a day earlier. Upon arrival, car was quickly assigned to technician and the Service person gave me an estimate of how long to expect to wait, then showed me to a clean and comfortable customer waiting room where coffee and other beverages were available. All requested service was completed in a reasonable time somewhat less than originally promised. More

I found the car that I wanted to purchase online, the same day I went in to see the vehicle in person. Kyle helped me through the entire car buying experience and made it very easy! Since then, I have be same day I went in to see the vehicle in person. Kyle helped me through the entire car buying experience and made it very easy! Since then, I have been to service a few times and I am very pleased with the customer service and the work they performed on my vehicle. I love my Saturn Outlook and I will be purchasing my next vehicle from Haley too! Thanks Haley! More