Haley Buick GMC Midlothian
Richmond, VA
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237 Reviews of Haley Buick GMC Midlothian
Haley had the only truck I wanted available in a thousand mile radius. We conducted the sale over the phone. And since I can't leave my business for even a single day, they DELIVERED the truck down to me!! I mile radius. We conducted the sale over the phone. And since I can't leave my business for even a single day, they DELIVERED the truck down to me!! I appreciate professionalism and Haley is all that and more. I will recommend them to everyone! Thanks, guys, and especially Glen Burton! More
This Dealership had a large inventory of certified GMC vehicles. One of the main reasons that I visited this dealership was the availability of GM Certified Trucks. Haley GMC/Buick employees were very kno vehicles. One of the main reasons that I visited this dealership was the availability of GM Certified Trucks. Haley GMC/Buick employees were very knowledgable of the options and specifications of the GMC truck that I eventually purchased. They explained all of the finance options to me in great detail, and were able to answer all of my questions that I had concerning the purchase. The sales consultant registered the vehicle with On Star and XM radio, and made sure that all of the complementary subscriptions were in place and operating correctly for me. Therefore, I am highly satisfied with the services that were provided to me by Haley GMC/Buick and have recommended this dealership to all of my 13,000 co-workers who are curreltly employed with me by the Virginia Department of Corrections! Ron Ransom More
Went to purchase a 2009 Buick Enclave that this dealer has listed in eBay "classifieds". Drove 25 miles, husband took time off work only to hear that it is a demo and it isn't there rig has listed in eBay "classifieds". Drove 25 miles, husband took time off work only to hear that it is a demo and it isn't there right now, the Manager's wife is driving it. I asked him to go find out when it would be there. He came back saying that "oh, we need to remove that listing because that car isn't "technically" for sale right now". Went next day, spoke to Sales Manager, test drove a different car (same model) and learned they didn't realize it was listed in every classified area on the internet but did their best to ensure it was removed. Frank assisted me in learning about the Enclave and Sales Manager valued my current trade. Did not purchase this particular vehicle after more inquiries on the condition of the vehicle that was the demo that Sales Manager's wife is driving (had to have a new engine put in it and I never saw it on the lot although they assured me it could be brought there if I wanted to purchase it). This review has been edited at the request of the Sales Manager to reflect my second visit so I felt it was fair to combine the two scores. I do appreciate the time they took with me and the follow up they provided, but Enclave continues to be listed on eBays classifieds as of today's date 4/12/2011. More
The sales person, Bruce Harris was truely a professional, most knowlegable and very much willing to provide whatever assistance he needed to have us comfortable and sastified, our 3rd or 4rd purchase with Ha most knowlegable and very much willing to provide whatever assistance he needed to have us comfortable and sastified, our 3rd or 4rd purchase with Haley and Bruce. We will be back. They represent your product line well. More
We were referred to your dealership, and specifically Service Representative Debbie Lewis, by another satisfied service customer.Upon bringing our high mileage GMC Jimmy to your dealership for a noise in Service Representative Debbie Lewis, by another satisfied service customer.Upon bringing our high mileage GMC Jimmy to your dealership for a noise in the rear axle area, Ms. Lewis showed her professionalism in listening to our stated concerns, accurately documenting them on the repair order and following up with us as the work progressed. After establishing that the noise was indeed in the rear axle area, Debbie presented several options that were available. She even introduced me to the technician, Barry , who showed a sincere interest in correctly dianosing and repairing the vehicle while at the same time keeping the cost to a minimum. I approved teardown and inspection of the axle assembly to confirm the necessary repairs. Having quite a number of years experience in the automotive service industry myself,I was impressed with the courteous and caring attitude of both Debbie and Barry. The repairs were made and the vehicle now rides smoothly and quietly. Though no one likes the added financial burden of car repairs, especially during the holiday season, the service staff at Haley GMC did their best to provide quality service at a reasonable price. Thank you for the good work and may you have a Happy New Year. Darien & Robin Cupka More
I have relied on Haley Pontiac to service my vehicle for the last 5 years. They are very good about scheduling, maintenance, and repairs. I can depend on their quality service, and feel confident that thei the last 5 years. They are very good about scheduling, maintenance, and repairs. I can depend on their quality service, and feel confident that their pricing is fair. I have tried other dealerships that are located closer to my home in Dinwiddie, but they do NOT compare to Haley Pontiac! More
I had to take my 2005 GMC Yukon XL Denali in for warranty work. The service department scheduled my appointment on-line, conducted the warranty work, and programmed another key remote in a reasonable amount work. The service department scheduled my appointment on-line, conducted the warranty work, and programmed another key remote in a reasonable amount of time for a decent price. My first experience was definitely a pleasant one. More