Haley Buick GMC Midlothian

TJ was friendly, helpful, and very knowledgeable about GMC vehicles. We did not feel pressured or forced to make any sort of decision, which made us feel comfortable. He really cares about the product he GMC vehicles. We did not feel pressured or forced to make any sort of decision, which made us feel comfortable. He really cares about the product he sells, and just doesn't see customers as dollar signs. We would always recommend him and look forward to doing business with him in the future. Thanks! More

The salesman knew all the features of the auto I wanted. He answered all my questions and made valuable suggestions about the purchase. All this was done in a friendly and business like manner. He answered all my questions and made valuable suggestions about the purchase. All this was done in a friendly and business like manner. More

I was very interested in the Acadia I was looking at with Haley. Jabari was very helpful in answering all of my questions and informing me of the features and aspects of the vehicle. Unfortunately for him hi Haley. Jabari was very helpful in answering all of my questions and informing me of the features and aspects of the vehicle. Unfortunately for him his Sales Manager ruined our experience. He was extremely pushy and did not actually listen to anything we were saying. It seemed as if he did not even listen to what his salesman was saying and you could tell there was frustration. Even when asked a question by him it was obvious he was so busy thinking of his rebuttal that he never actually listened to our answer. Ernie was one of the main deciding factors on why we did not purchase the Acadia. My husband and I are in sales. Number 1 rule is listen to your consumer. Let them do most of the talking and you will hear everything you need to know to close your deal. Consumers are educated beyond believe this day and they know what they want before they ever get there. More

I was very satisfied by my recent service visits to Haley on my 2008 Buick Enclave; so I talked to them about a very similar 2012 Enclave that I saw on the lot. Long story short, after a couple of hours wit on my 2008 Buick Enclave; so I talked to them about a very similar 2012 Enclave that I saw on the lot. Long story short, after a couple of hours with Rod, I drove away with my new 2012. More

When I visited Haley I was greeted with a smile and friendly introduction. I made it known that I was only looking. I had a list of questions about the Enclave a vehicle I knew nothing about. All of friendly introduction. I made it known that I was only looking. I had a list of questions about the Enclave a vehicle I knew nothing about. All of my questions were answered patiently and I believe honestly. I was offered a deal on two vehicles that did not have factory installed navigation, this was my only "must have". The third vehicle had navigation and much more. The price I was given could not be beat. I know because I visited two other dealerships trying. One met the price but the vehicle had 2000 miles. Thank you for the experience. Veronia More

As soon as we walked into the dealership everyone was very friendly. We worked with TJ who was very helpful and listened to everything we said, and found us the perfect car. He made sure he got us the be very friendly. We worked with TJ who was very helpful and listened to everything we said, and found us the perfect car. He made sure he got us the best deal he could. We also talked with one of the managers and he got all of our paper work started. We had to come back the following day and they stayed open later so we could finish up all the paper work. I would recommend everyone I know to them, because they really were great. More

Myself and my family have purchased 5 vehicles from Haley in the last several months,new and used.great bunch of folks.very professional and friendly.anyone who needs a new or used set of wheels,this is wher in the last several months,new and used.great bunch of folks.very professional and friendly.anyone who needs a new or used set of wheels,this is where to go.... More

Everything went well. I cant thank the dealership enough. My family lives in Richmond, and I live in Charleston, SC. My parents went to the dealership to look for a car for me, and found a sales pe enough. My family lives in Richmond, and I live in Charleston, SC. My parents went to the dealership to look for a car for me, and found a sales person they couldn't have enjoyed more! They were so impressed with Josh, that I drove 6 hours back home to buy my car, and drove it back to South Carolina. Cant thank Josh again for how he treated my parents before I drove up there. He is a true professional! More

Frank Locust was my sales person. I made it perfectly clear up front I did not want to play games. The run back and forth to the sales manager or finance manager baloney would make me leave. I knew exact clear up front I did not want to play games. The run back and forth to the sales manager or finance manager baloney would make me leave. I knew exactly what I came to buy, knew the value and had cash. We drove the car, wrote the deal, and they turned down my offer. Out the door I went. Frank went the extra mile, he called me that afternoon with a close counter offer, I countered back, and I bought my car. Loved the great sense of humor, and more importantly, the respect I was shown. Being a woman, I was treated unfairly and worse, had been tried to be taken advantage of at two previous dealerships. Frank even drove my car to my home, 27 miles away! That is service! If your looking for a nice car, and no b.s., go see Haley, and ask for Frank Locust. Super nice, super service. I will go there first every time from now on. More

I am always buying a car it seems and I have never had a better experience than I did at Haley. They were courteous, professional and never once did I get the "we got a woman" routine that I run into at ma better experience than I did at Haley. They were courteous, professional and never once did I get the "we got a woman" routine that I run into at many dealerships. I walked in,that was it and I leased the car. I had gone to another dealership in Richmond before checking out Haley and my experience there was anything but great. FYI, the other dealership is less than one mile from my house and Haley is probably close to 15-20. I would definitely recommend Haley to friends and especially that they ask for Philip Moo, my sales agent. Carol DuVal More